Customer Ratings & Reviews

Nice printer, easy to fill but I can see how others complained about it being a bit messy. In short, you just have to be cautious when filling the ink tanks. The printer itself has a fairly small footprint (surface area) but it is fairly tall. I love the larger paper holder. In the end, it’s better than any inkjet I previously owned and that’s 4 in the last 10 years. The pic is the printer sitting on top of a small-ish wine fridge.

The Epson Eco tank ET-3850 is a great printer for home and sublimation use. It has a simple ink refill system that lasts long and saves money. I bought three of them two for myself (office and sublimation printer) and one for my daughter-in-law. We both love how easy it is to copy and scan documents with this printer, even my grandkids can use it without any trouble.

This product is excellent prints great easy to use and refill ink and the best part is ink itself is cheap to refill.

Absolutely love this printer! Easy setup, fast printing, and aesthetically beautiful!

Throw your old printer away. I hate printers, I hate buying them, happy for couple weeks and the the cartridge is dead, but probably not empty. The other guys and the "unlimited ink deal" is a joke. Been over a year and Im still on my first bottle. Normally I would have used 3 black xl and given up on color by now. Im happy and nothing was sacrificed feature wise. All the bells and whistles here and the refill ink bottles are very affordable. I bought a second printer for my office with the money I saved on ink throwing my hp into the dumpster.

Excellent printer work fast and easy to used I recommend it a lot

It was easy to set up, and I am amazed at how little ink it uses to print.

This is an amazing printer that prints on demand from my phone or computer. The ink supply is great too. I'm happy that I don't have to buy ink anymore for every 20 pages that I print. I've printed so many pages and the colors are still vibrant and crisp.

This is a really good printer. The color is amazing! I had the paper jam a couple of times and I don't think it prints as many pages as it says but I did get a lot of work done. Overall, I am very satisfied with this printer. It did just what I needed it to do.

I did a good research before deciding on all in one printer. I have been using mine since 01/2023 and did not get dissapointed once. I love it for the ease of installation and it's refillable ink. I love it for easy scans, copies and prints. This EPSON ET-3850 baby is very elegant. I love it. You might too...

HP printer is an excellent buy and it works well. A little difficult to set up and prints slow

Streamlined, quality, easy to use printer. I recommend it.

This printer is really very good! I was a former HP printer owner and like the whole monthly fee plan that HP had. But - with Epson printer and the idea of their ink lasting alot longer, I was sold! The print quality is very good!

I bought one of these nice smart tank printers and went with this model because it had an ADF. Little did I know that the ATF simply would not work. I took the printer in and met with the geek squad and they confirm that the document feeder wasn’t working properly. They ordered another ET – 3850 and delivered it. I went through all the process of setting that up and again the ADF didn’t work. this time, there was a 3 inch long plastic shaft/gear that fell out of the ADF. Other aspects of this all in one seem to work. but it is comical that the ATF doesn’t work. My only option is to return this second defective, out of the box, Epson printer, and get a replacement. This issue is not at all to do with Best Buy, it’s all on the manufacturer, Epson.

Best feature is the supertank. Print quality good. Printer states it is USB port, however it does not. It has a port labeled "USB", but it is a printer connection instead. No capability to print from a jump drive. If printing from both Apple & Windows platforms, the drivers for each will need to be installed.

Love this printer. It does everything I needed it to do. Very easy to set up and connect to all devices. Worth every cent- even if not on discount!

The epson eco tank is great for home projects and my small business craft items. The Ink past a long time and it does not cost an arm and leg to repurchase. The image quaility printed is great. I don’t have any complaints.

I bought this printer for the cheap ink and high quality color prints based off of other reviews I read and watched online. I researched this purchase for over a month My sole use for this printer is for a home office After setting it up per the provided instructions, which were very easy to follow, I test printed some pages and was surprised at the low quality of the prints. Colors were washed out and not as sharp as I expected. Print speeds are also slow, but I was fully aware of that going in as a trade off of tank printers vs standard inkjets I am comparing the Epson my last office printer, which was a 2014 HP Officejet Pro 6810 which printed very fast in super high quality. It was perfect besides the ink cost. Never broke. Paper jammed once in a while. I don’t think the HP print quality can be improved after comparing to this I’ve attached a photo of the printer and the Best Buy receipt that I printed. The blue in this print is so much lighter than how it displays on a phone, tablet or computer screen. The black is faded as well. The text is mildly blurry. I know that sounds nit picky, but when printing up forms to show clients for work, it is substandard at best Everywhere I looked online showed how high quality the color prints are on these Epson EcoTanks are vs laser printers as well. The colors I’m getting look about the same as a color laser in my opinion, and with a laser I’d also be getting much faster speeds than the 15 b&w and 8 color ppm I get with this The cheap ink is a very nice benefit, but lasers have cheap toner too I mostly use the Epson app and my iPhone to print. I also have it connected wirelessly to my PC and it prints just fine from there It’s a nice, compact shape and very light compared to my old HP Scanning was easy. The scanner ADF feeder works great so far The paper tray is easy to load The screen is not touch sensitive, but the navigation keys are very intuitive so I don’t miss having a touch screen I’d say buy it if you want to save on ink compared to standard inkjets, but look elsewhere if you need high quality color prints and faster print speeds I give it a 1 star rating overall for how it compared in real life use vs my expectations I can see how it may be a good solution for others who don’t need super crystal clear prints or fast speeds It’s not an objectively bad printer, but it got rave reviews online. In my use with it the performance is worse than an 8 year old HP. I was only expecting this Epson ET-3850 to match that performance plus the cheap ink sounded like the perfect solution I will most likely see if I can return it and swap it for another printer

Excellent printer that reprints great photos and drawings. I bought this printer to make copies of my personal art work to send to friends and family. I have printed at least 150 photos ranging in size from 4x6 to 8 1/2x 11 in and I barely see any decrease In ink from the Eco-tank! Very please with my purchase.

The epson printer seems to provide a high level of quality and ease of use