Customer Ratings & Reviews

I love this printer! It was very easy to sync with my desktop and my phone. Its smaller than my older printer and the ink is WAY less expensive, although it came with enough that I wont need anymore any time soon. Im a Realtor scanning contracts with lots of pages so I love that it can scan multiple pages. It was also very affordable for my home office.

I bought this printer to replace a Brother B&W laser all-in-one (which was operating perfectly and was extremely economical) but was VERY large. That Brother printer replaced a Canon inkjet which was breaking the bank with the cost of the ink. I wanted the ability to print in color without paying a fortune in ink, and the Epson Ecotank seemed to be the solution. It was easy to set up, the print quality is very good, and it doesn't look like a mastodon sitting on my desk. I scan a lot of documents and some photos, and the quality of the resulting images is very good, but my only complaint is the scanner is INCREDIBLY SLOW! My Brother scanned images of similar quality, both B&W and color, in a fraction of the time. I've tried setting on different resolutions and all are SLOW! I guess this is something I'll just have to live with, but overall, this is a great printer. Although I haven't had it long enough to need to refill the ink, I think it'll be a money-saver. I also like the fact that this model prints two-sided, which is obviously a paper-saver. All the good points outweigh the one complaint I have.

Ive used HP printers forever but this printer is good. I rate it good because ive only had it for about a month. It was easy to set up. It connected to my wifi with ease. The quality of the print was really nice. Installing ink was easy. Its also a space saver. Its small but big but small.

Very easy to use the printer. The only two things that I would love to have to have extra paper tray to this printer and the screen display is small and I am used to touch on the display instead of using the keys. But overall, it is nice to have large supertank for the color inks.

Average size foot print not small not big. Prints B/W and Color copies fast wireless.Fill bottles easy simple easy to fill tanks. Printed over 100 B/W office documents and 50 color invoices and ink tanks including initial charge only down 1 mark on gauge total of 4 marks on gauge window so I'm guessing 1 mark down would be still 3/4 full looks like long lasting ink supply with bottle fill tank system. Works with Chrome OS and not all printers do. Most functions commands work with keypad buttons picture screen is not really a touch pad control if your used to a touch screen controlling all functions. Wireless printing speed and response is excellent.

Setup is simple, and the Eco Tanks are a relief from annoying cartridges. The printout quality is crisper, clearer, brighter than the Canon I had for 10 years. I love that Best Buy has trade-in--super convenient and helps with my 1 in, 1 out rule. I like that it's smaller than my other all-in-one, and does not have the useless fax feature. But its construction is flimsy plastic--the paper drawer, the auto feed tray, and the cover all feel fragile. That is likely the case with all today's home printers. Three functions I don't like: 1) the off power down is more involved than it needs to be (why can't it just be 1 button?); 2) scanning is not intuitive; and 3) the auto feed does not scan TO double sided, it can double side only printing--not fully functioning, IMO. Last, it's helpful that my family can print to this from their PCs, wirelessly, after downloading the apps. Yet, why does Epson need 3 different apps? Maybe I'm used to the Canon having one menu to print and scan from. With Epson, I need to open the scan app if I want to scan, or open the print app if I want to print. And it's confusing and unnecessary that there are 2 different scan apps that seem to do the same thing. I also notice it's louder & slower than my dinosaur Canon was. And it's overpriced. However, it works, does what I need, has good printouts (I print photos & recipes so this is important), and is lightweight.

Excellent printer and easy to use. The ink last for a very long time. I bought this product almost a year ago and will have to replace the ink in about 3 months. Offers the option to print on both sides for less paper waste

Bought a little over 1 week ago. Setup was simple. Filling ink tanks was very easy. After downloading the printing program from Epson.com, I printed a 92 page, double-sided document (black ink only). Text was sharp and everything looked professional. Next up was an 8×10 photo. Colors were bright and quality was very good. This is not photo printer perfect, but still, very nice. Alot of reviews mention this printer is noisy, I didn't find it any noisier than your average printer. Overall, I like this printer and recommend it.

So far I love it. It’s fast printing and colors are great. Cons are, it’s not a touch screen even though I was told it is and the tray doesn’t automatically pop out when you print. Also sometimes you have to use the app to print and sonfat there’s no rhyme or reason as to why.

I absolutely love this printer it was so easy to set up . Worked great with my tablet. I just love that there are no ink cartridges, an so easy to fill. Pictures an my patterns look absolutely beautiful. Thank you epson for no more cartridges...

So many people complained online about the setup process. It took a little time and dealing with the Epsom app (I'm not an 'app' guy, either) wasn't exactly the way I'd like to do things but it went smoothly, step by step. No issue with finding and connecting our Wi-Fi. Prints quickly (enough) for our uses, made copies with the ADF, seemed to work well. Nice not having to buy cartridges, of course, and after sitting idle for about one week, didn't have to clean heads for a clear print (not yet, anyway). Complaints? Scanning an item has become burdensome. Ought to be able to lay it on the scanner bed and not have to open another app/program on a computer. Manufacture materials could be a little more stout; delivery tray and top pieces feel a little flimsy. Overall, I'll call it 'good'.

The Epson Ecotank ET3850 multifunction printer is a stellar device that deserves a solid 5-star rating. Its efficient EcoTank technology minimizes the hassle of frequent cartridge changes, providing a cost-effective and eco-friendly printing solution. The printer's versatile functions, including scanning and copying, coupled with impressive print quality, make it a reliable choice for both home and small office environments. Setting it up is a breeze, and the user-friendly interface adds to the overall positive experience. In terms of performance, the ET3850 excels, delivering crisp prints with vibrant colors. If you're in search of a reliable, high-quality printer, the Epson Ecotank ET3850 is a top-notch option.

This printer was easy to set up. Small profile for compact spaces, but still holds a decent amount of paper. The ink is so easy to refill & I am super impressed by how long the ink lasts. I have had two Epson ink jet printers at home and the ink cartridges were super expensive and constantly had to be replaced. Epson has redeemed itself with this printer. It prints quickly, but it is very noisy. Even so, still the best ink jet printer I have ever used.

I pursued this item in April 2024. Great printed documents in color. However, a few days ago, printer stopped printing the right color. I am happy I purchases a warranty. Best Buy offered to have Technician to come out but will charge me. Oh no I don’t want a charge, I have a warranty. So, I have to take the printer to Best Buy to fix or get a replacement. Happy for the warranty! I hope this doesn’t happen again. Also, I thought the printer would be really quiet. It’s not bad but wish it was quieter. Otherwise, I recommend the printer. Happy I don’t have to pay for ink-it last. I hated my Brother printer due to the ink issue. I would not use color ink that much but, the printer sucked it up when I print. And when it went through a cleaning process, it took ALL my ink. Even if have black ink, you still need color ink just to print in black and white. Eco-Tank much much better!!!

I had almost 2,000 pages of evidence (print & photos) to prepare for mounting a law suit. Print shops were draining $$$ me. I decided to purchase an Epson ET-3850 printer and ordered from Best Buy. I liked the features it offered, not big, bulky or heavy. It arrived quickly & my membership afforded Geek Squad to set it up the next day after it arrived. My GS tech paired it with my phone, was patient and walked me through everything I needed to know to correctly operate every function. It prints, copies singles as well as multiples and scans. Results of photos printed on gloss photo paper are clear, crisp, colors are accurate & looks so professional! Printer still looks new, is dependable, works perfectly ink installs easily and lasts forever! My Epson printer has saved me time and money and easy to operate. I LOVE it and would definitely recommend!

Purchased this printer largely due to the more affordable eco-tank concept (vs cartridges). Quality of the prints is excellent. And the affordability of refill inks is significantly better than going the cartridge route. (An automatic firmware update to my previous HP printer, which was excellent, prevents use of generic cartridges…with no way to reverse the firmware update. So, I will NEVER, EVER purchase another HP product EVER again due to this highly unethical, and quite possibly illegal, HP tactic.) The ONLY gripe I have with this Epson printer is the lack of a touch screen to make a copy, change settings, etc. Instead, Epson has decided to design in a clunky keypad to copy, change settings, etc. A relatively minor ‘complaint’ in the scheme of things, but very disappointing to me for an otherwise excellent printer…it’s just annoying and irritating to have to waste time pushing buttons for the simplist of desired operations.

Quick setup and excellent prints. More compact than its predecessor (Epson Artisan 835), more economical ink, and more prints per ink refill. On the downside, was more difficult than it should have been to connect to local WiFi and be found / recognized by our Apple devices. It wanted to look immediately for firmware updates and would not do so without being connected with USB to my iMac. The display screen is tiny and driven by arrow keys and an “OK” button (absolutely no touchscreen capability), so get ready to leap back in time to 1990.

We had an HP all in one printer for many years. And that worked fine, until it didnt. I was not happy with having to spend roughly $75 to buy cartridges every so often. When the HP started to go bad I wasn't sure what to get. Research recommended a laser printer. But if you want color those can be very pricey. I then learned of this Epson where I could use ink bottles. That seemed like a good idea. Over the life of a printer you can spend ten times more for ink cartridges than the printer itself. What a racket! I've had this Epson for about a month. It was easy to set up and fill the ink reservoirs. I have printed a lot and so far the ink levels have not gone down much. Comparing the bottle of ink to those small HP cartridges, there is obviously a lot more ink in the bottles for less money. Print quality is very good and it is very quiet. Wi-Fi connetivity as well as direct wire connectvity are very easy to set up So far, we really like this Epson.

I purchased this printer when the time came around requiring me to find a replacement for my old HP Printer. I was at first hesitant about the "tank" aspect. I am totally happy with this new printer. I was initially looking at the 4850 model and after comparison shopping I found that this one was much better for my needs. Saved $100 by not getting the same printer with FAX. I have no home phone and don't send anything by FAX. Printer is not the fastest but the quality of printed material is exceptional. Ink refills are unquestionably less expensive! Very easy setup. Looks great on my desk.

The printer is nice, compact and works great! But the drawback for me is that the screen is SO tiny...compared to my previous Epson WF4630. The only reason I had to purchase a new printer was because there wouldn't be anymore update for the drivers. I had Geek Squad hook it up, so I can't say how messy or un-messy filling the tanks up yet. The tech, Jason gave me a few tips and he had no problems initially filling up the ink. I was a little concerned also about shape of the pull out tray for the printing. It certainly didn't look like it could hold more than a dozen sheets of paper. Time will tell.....since sometimes I print a lot of sheets at a time when I am not sitting in the same room as my printer. I hope that I won't have to be picking up scattered sheets of paper off the floor.. I have loved my Epson printers and so far am happy with my purchase. Oh one last thing, there is no fax on this printer. Which is not a deal breaker for me in the least.