4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,759.99
Clearance
Save $440
The comparable value price is $2,199.99

Customer reviews

Rating 4.6 out of 5 stars with 75 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Aurora R15's exceptional performance and quiet operation, praising its ability to handle demanding games smoothly and its surprisingly low noise levels. Many appreciate the stylish design and effective liquid cooling system, which keeps the computer cool even under heavy load. However, some users feel the RAM could be upgraded for a better experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 75 reviews
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this instead of the newer R16 that doesn't look good. This PC looks great, performs great, is super quiet because of the liquid cooling. One warning to buyers. This PC is big and super heavy. Like 30 or 35 pounds heavy. Which even though I dont carry it around places is the absolute heaviest a desktop could be and still be okay. I did upgrade to 32GB of DDR5 memory from corsair and added a samsung 2 terabtye 2.5 inch ssd for storing games. Had no issues with that. Far Cry 6 and Statfield run great at 1440p at 144HZ.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Best PC I’ve owned so far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course these are pricey, and this didn’t have the Ram config. I desired, but those are the only downsides I would have to say. I was looking for an upgrade compared to what I had cheaped out on with my previous gaming pc. I got lucky and found this one on an open box deal in the range I was willing to spend! This thing has been pleasantly aesthetic and a huge performance upgrade for me! This thing is incredibly well built! Plays anything I have tried to throw at it so far with no issues and goes above and beyond my expectations. Not terribly loud, obviously if you’re taxing it it will be noticeable, but does a great job. Not much of an overclocker, so can’t speak much for that. Normal performance setting have been good enough for me. All in all, I’m definitely a fan of Alienware after owning this pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Solid gaming computer, wish it had better RAM

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid computer, purchased yesterday and used about 10 hours so far. My old computer broke and I needed to get something new same day, this was the best available for pickup in store. For the price, it should have more RAM. It comes equipped with 2x 8gb ram sticks but only 4800 speed DDR5 - super low budget RAM. For the $2200 price, BestBuy should really not be cheap, and they should have provided 32gb of DDR5 RAM with 6000 speed. Computer runs great so far but definitely lacking in RAM capacity and speed, hence ny 4/5 star review.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful Design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only been using our new Alienware Aurora for a few days, so far we are very impressed! Its packaging was high quality and packed nicely. The towers overall design is spectacular, more so when you turn it on and see it in all its glory. WI will be setting up my Xbox pass today, I am excited to see its graphics card hard at work. The computer and our new gaming monitor went on sale today, BestBuy refunded us the difference without a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Pc

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a w pc I had it for a year now it never gets hot and it works fast

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Alienware Desktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design! The systems runs very fast still after I added mods to my games. Love the product overall.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    R15 Alienware

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the desktop is eye catching and it also runs very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was better than I expected !!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very nice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Has outproformed everything I put it through so far!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Scam!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a scam. They sent me two Xbox games in a bubble package with a shipping label saying it weighed 43lbs. Now, they won’t provide a refund. This was my daughter’s bday present. I had to go into the store to buy the display model, so she would have her Christmas gift. This is shipped by a 3rd party. Best Buy is the broker, so they will not provide any assistance. FTC is being notified of these practices. The same thing happened the year prior too. I’m terribly disappointed in you Best Buy. This is shameful quite frankly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest thing ever made, literally it just sounds like someone is breathing a few feet from you. Actually, incredible thermal design.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Design

    Rated 5 out of 5 stars

    Alienware Aurora R15 - An Exceptional Gaming Powe

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of immersing myself in the gaming world with the Alienware Aurora R15 Gaming Desktop, and I must say, the experience has been nothing short of extraordinary! From the moment I powered it up, the sheer power and performance delivered by the 13th Gen Intel Core i7 processor were immediately evident. Whether I was engaged in intense gaming sessions or handling resource-demanding tasks, the responsiveness and speed of this gaming desktop were truly impressive. The inclusion of the NVIDIA GeForce RTX 4070 took the visual experience to a whole new level. The graphics rendering was incredibly smooth, with stunning details and vibrant colors that brought my games to life. The combination of this powerful GPU and the 16GB memory ensured that I could run the latest games with ease and indulge in a visually captivating gaming experience. Liquid cooling is a game-changer, especially during prolonged gaming sessions. The Aurora R15 maintained optimal temperatures, ensuring peak performance without any risk of overheating. This feature not only enhances the longevity of the hardware but also contributes to a quieter and more enjoyable gaming environment. The 1TB SSD provided ample storage for my games, applications, and multimedia files. The lightning-fast load times and data transfer speeds significantly contributed to reducing downtime, allowing me to jump into my favorite games without any lag or delay. The Lunar Light design adds a touch of sophistication to the gaming setup. The attention to detail in the construction and aesthetics showcases Alienware's commitment to creating not only a high-performance gaming machine but also a visually appealing one. In conclusion, the Alienware Aurora R15 has truly exceeded my expectations. It's a powerhouse of gaming performance with top-notch components, advanced cooling solutions, and a design that stands out. If you're looking for a gaming desktop that can handle anything you throw at it, the Alienware Aurora R15 is the way to go. Happy gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Design, Performance

    Rated 5 out of 5 stars

    A Stellar Gaming Powerhouse - Alienware Aurora R15

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently acquired the Alienware Aurora R15 Gaming Desktop, and let me tell you, it has exceeded all my expectations. This gaming rig is nothing short of a technological marvel, boasting incredible power, impeccable design, and cutting-edge features that make it a top-notch choice for gamers and enthusiasts alike. Performance: 5/5 At the heart of the Alienware Aurora R15 is the 13th Gen Intel Core i7 processor, and paired with the NVIDIA GeForce RTX 4070, it's a performance monster. Games and applications run seamlessly, and you can crank up the settings on the most demanding titles without breaking a sweat. The 16GB of memory ensures smooth multitasking, and you'll never experience a slowdown, no matter how many tasks you throw at it. Graphics: 5/5 The NVIDIA GeForce RTX 4070 is a game-changer. With ray tracing capabilities and blistering frame rates, every visual detail comes to life with stunning clarity and realism. Whether you're playing the latest AAA games or diving into VR experiences, this GPU delivers an exceptional visual feast. Storage: 5/5 A 1TB SSD provides ample storage for your games, media, and more. It not only offers lightning-fast load times but also ensures your system remains responsive. Say goodbye to the frustration of waiting for your games to load or your PC to boot up; the SSD delivers speed like no other. Cooling: 5/5 The liquid cooling system is a standout feature, keeping the system temperature in check even during extended gaming sessions. You won't have to worry about overheating or noisy fans disrupting your gaming experience. The Aurora R15 stays cool and quiet, no matter what you throw at it. Design: 5/5 The Lunar Light finish is a sight to behold. It's sleek, futuristic, and fits seamlessly into any gaming setup. Alienware's signature aesthetics are on full display with customizable RGB lighting, giving you the freedom to personalize your rig's look. Connectivity and Expandability: 5/5 With a plethora of USB ports, including USB 3.2 Gen 2 and Thunderbolt, you won't run out of connectivity options. The Aurora R15 also offers ample room for future upgrades, making it a long-term investment in your gaming passion.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having just getting this - I'm gonna have to give some of it the benefit of doubt. I upgraded from the R11 to R15. Compared to the R11 - its MUCH MUCH quieter. It plays Starfield so much better than R11. I kept a star off becuase it only has 2 ram slots instead of 4. Not sure why they did that but so far thats the only downside. It is a lot bigger than the R11 tho - it is a big boy so make sure you have room for it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level, Performance

    Rated 5 out of 5 stars

    Expensive, but worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this thing costs a lot more than most pre builds, but i wanted something i can get and have peace of mind for years to come. Awesome customer service, and warranty. This beast is Incredibly quiet, stays cool even when pushing it hard with ultra settings and full ultra ray tracing in cyberpunk. Kind of a goofy looking case, but its so well made and professionally assembled that its hard to complain. Im coming from a custom built 1080ti with an older i5. This was a very big leap in performance and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level, Performance

    Rated 5 out of 5 stars

    Just amazing.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing desktop. Plays well, looks amazing' and doesnt make a sound.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level, Performance

    Rated 5 out of 5 stars

    Alienware aurora R15

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent System, powerful runs cool and quiet. Would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level, Performance

    Rated 5 out of 5 stars

    Great pc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Very quiet, runs cool, performs great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Excellent gaming pc - high performance zero noise!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming pc - our son is very happy with the performance of this PC for all his gaming needs - could not believe how quiet this PC is despite all the power it packs inside!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Awesome PC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. All the power I need. Super reliable. Was planning to build my own but picked this up on sale and avoided the hassle. Will be upgrading the RAM, but that’s not the fault of the computer. Overall a great deal.

    I would recommend this to a friend
Sponsored