Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,076 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Hooked on Echo
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am slowly building a connected home using Amazon Echo as my base. I now have 5 connected devices in multiple rooms. I even put one in my office at work. Set up is super easy. Skills get added daily. It is becoming a personal assistant of sorts. I can make phone calls through it without touching my phone, add appointments or meeting to my calendar, get notifications, order food, set alarms, play whatever music I'm in the mood for, listen to the news, sports, and weather and so much more. The home automation is limitless for me too. This thing will even tell me how much gas is in my jeep or if it needs service.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great Smart Speaker
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Echo speakers are beautiful, sound wonderful, work with all sorts of other devices and are good with getting information and answering questions. The Google assistants are a bit better at getting information and answering questions (I've tested both with various questions). But the Google speakers don't sound as well, don't look as good and do not play with other devices as well as Echos. The Echos are incredibly easy to set up and have been pretty much trouble free.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sounds very good, looks great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded to the new Echo from an Echo Dot 2 connected to a Big Jambox. The sound is considerably better and the new charcoal grey cloth styling looks terrific. The new 7 microphone array understands commands much better than the Dot.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
I love it just wish I could attach it to speakers
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it just wish I could attach it to speakers. It was the best Christmas present I bought for myself. Love it so much I ordered two more so I could have a stereo affect. Plus I bought one of the small units for in the bedroom.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Unbelievable
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is so futuristic. It responds to my voice, with no problems. It's very impressive with the technology it possesses.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Great for connecting several rooms
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this. Has enabled us to communicate throughout the house without raising our voices!!!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Very cool smart assistant-kiddos love them!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Amazon Echo is a smart home assistant, a rich sounding speaker, a fun interactive device for the whole family. My kiddos love theirs and they can control lighting with alexa and can be used for phone calls as well as "drop in" for intercom to other echo devices. Highly recommend this item.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Amazon Echo great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased the Amazon Echo second generation and it works absolutely fantastic. I found that I cannot live without it. The salesman was so knowledgeable and answered all my questions.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Alexa was so EASY to connect thru my phone app
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my Hubby for Fathers Day. He installed it and called my phone and talked to me thru Alexa. I am pleased with this purchase and still learning about stuff to do with it.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
An other great Amazon/alexa product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you like or want alexa this is a great product with awesome sound for its size. It's has no trouble hearing you even from a room away.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Rated 4 out of 5 stars
Like the Product Alexa does what I ask her
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice technology kind of expensive to convert your house over to all she can do
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice all around
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound bass, mid, treble, mics pick-up very well
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Great sound
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So glad we finally purchased our Alexa Echo. It connects to our home automation system locking doors and turning on lights. We use it every am for weather and news and play music. We plan on purchasing at least 2 more and connect together for home wide music.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Alexa is amazing she can do it all!!! Exactly what I wanted!!!!
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Rated 5 out of 5 stars
Great speaker as well as assistant Alexa
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its good for the beginners and need the bluetooth connectivity for iPhones.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazon Echo 2
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Good Smart Speaker From Amazon Thanks Bestbuy
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
I would recommend this to a friend
Rated 4 out of 5 stars
Works great.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for what we needed it for. Wasn’t expecting everything it can do.
I would recommend this to a friend
Rated 3 out of 5 stars
She’s very nosey and often answers nobody’s questi
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I do like the blue tooth capability for sound especially movies or concerts with hue lights! Wireless would be an awesome addition
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric
I would recommend this to a friend
Rated 2 out of 5 stars
Waist of money
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound and bass is low you must have wifi for the best use. I wish I could get my money back the thing sitting in my closet.
This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
U will LOVE THIS!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great for anyone ages 5 to 95. Speak and Alexa delivers! Weather, shopping list, mars update, sports, news, games, jokes, over a million songs. Want your lights to turn on? Your t.v. Buy a smart outlet that syncs with Alexa and you’re finished. We got 1st generation last Christmas and had to get 2nd generation for downstairs. Trust me you WILL LOVE this and setup is remarkably simple.