Customers are satisfied with the iPhone 11 Pro Max 64GB's camera quality, battery life, and ease of use. Many appreciate the large screen size, though some find the phone's weight takes adjustment. While the design and features are also praised, the high price point is a common concern for some customers. A lack of 5G capability in this model is another drawback mentioned by a few users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,951 reviews
Rated 5 out of 5 stars
Definitely the best iPhone to date...that camera
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was unable to find the iPhone 11 Pro Max anywhere. They were out of stock everywhere ya looked. I was able to locate a few gray ones in 64 GB at the Best Buy in Chapel Hill.
Dylan Seibel was a great help if I may add. He knew all the ins and outs and details to get me the best deal on a trade in / port to Verizon.
Got $450 for my iPhone 8 Plus. Got a $200 MasterCard gift card, and free Unlimited Apple Music for the term of my contract.
Do auto-pay and get another $10 off. Veteran? Get another $15 off monthly.
Can’t beat it.
Oh. And that camera on this model is: Wow. I posted some sample pics I took. Battery: Another wow. Love the OLED super bright screen, too. If you’re on the fence, jump over it. You won’t regret buying the IPhone 11 Pro Max.
Thanks, BestBuy / Verizon / Dylan Seibel.
This review is from Apple - iPhone 11 Pro Max 64GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
A lot of the same with some goodies mixed in
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is very familiar if you are A long time iPhone user, the camera is very very good especially video recording in 4K and stabilization, the speakers are top-notch. The battery lasts all day no need to charge which is great. My only gripe with the phone is the weight increase is noticeable and sometimes uncomfortable But I do recommend it
This review is from Apple - iPhone 11 Pro Max 512GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Great at everything!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently tried my hand with the galaxy S10+, it was a really good phone but I was missing my iPhone. So I ordered the Pro Max after reading the improvements. While it looks extremely similar to the last gen iPhone it’s so much more. The cameras are phenomenal, better than my galaxy by far in pictures and video. The speed and smoothness of IOS is unrivaled by any operating system I have tried. Oh and the battery... I can’t believe this is an iPhone, I’m a very heavy user and can make it all day easily without having to worry about having a charger near by. I was highly impressed with the S10+ battery, the iPhone exceeds what it could do. I’m not thrilled about the price, but if you’re here you already the iPhone is very expensive. If you’re on the fence and have the money available just go ahead and do yourself a favor and upgrade.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
The best feeling iphone I have ever owned!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from a I phone x to the iPhone 11 pro max. I wasn’t expecting much of a difference besides the camera, but it turns out that it is a huge difference. I’m a web developer and I do a lot of work on my phone, and the iPhone X would sometimes get sluggish. The iPhone 11 pro max really handles well under pressure, and the quality is overall excellent.
This review is from Apple - iPhone 11 Pro Max 64GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
UNREAL!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera upgrade on the iPhone 11 alone should be enough for anyone to WANT the new iPhone, but there is so much more!!
Faster, more powerful, easier access AND noticeable better battery levels!!!!
But the camera must be used to be fully appreciated!!
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
I love this IPhone
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t say ey about this new IPhone love the size like my whole computer in the palm of my hand. I am a professional photographer and the cameras on the phone are fantastic beautiful color crisp sharp photos still learning all the controls it offers. The portrait mode is incredible I have even used it to shoot a wedding with along with my SLR camera.
Close up shots have great detail people can’t believe I took them on an iPhone.
Close up shots have great detail
This review is from Apple - iPhone 11 Pro Max 256GB - Gold (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Happy iPhone 11 Customer!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like the iPhone 11 Pro Max. I have the 256 GB model and purchased it a day before the iPhone 12 was released. I have no regrets doing so, the 11 was what I wanted, and I'm happy with the technology, look, etc. of the phone. The photos are crisp and I'm enjoying the use of the three "lenses". No glitches with this model.
This review is from Apple - iPhone 11 Pro Max 256GB - Gold (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
iPhone 11 Pro Max
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceeded all my expectations. Faster, more elegant the silver is beautiful and the green – my choice- beautiful. The camera is indescribably so much better. Well worth the upgrade or the general expense to change over. Apple outdid it self.
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Iphone 11 Pro Max
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone, camera and battery! The camera takes beautiful pictures! The battery is top notch. I don’t have to charge it every day. And of course, first and foremost it’s a phone and the phone is great as it should be. Volume seems to be better than previous phones. Love it!
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Another great Apple product
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using this phone for almost a year now and I love the size. I doubt I’ll go back to a smaller style. The camera is unbelievable - pro level photos & so far not a “glitchy” iPhone unlike my 10 which was awful!
I’ve included some camera examples - top notch!
This review is from Apple - iPhone 11 Pro Max 64GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
LOVE IT!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I typically don't upgrade in a year, but I wanted to upgrade to the phone from my XS Max Plus due to the added camera features before my trip to Iceland. I'm so glad that I did. The picture quality is amazing!!!! Love that the 10 second low light exposure feature allowed me to get decent shots of the Northern lights. I cannot get over the quality of photos this phone has! No regrets!
This review is from Apple - iPhone 11 Pro Max 256GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Best iPhone I’ve own
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cameras are amazing for a cellphone battery life is all day and then some screen is bright and crisp well worth the upgrade
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to use, with so many great features and a beautiful camere
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Love the camera lenses!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Took this phone as well as my Nikon camera on vacation to Arizona and Nevada. The pictures on the phone were of such great quality that I put away my Nikon and only used the camera on the phone.
This review is from Apple - iPhone 11 Pro Max 64GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Wow Factor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera is superb my dslr has very little if anything on this camera and the usability is amazing
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
10/10
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome clear screen, sure fast and the camera is A M A Z I N G
This review is from Apple - iPhone 11 Pro Max 64GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Love the 11 ProMax!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this phone just before going on a sailing trip.. Everyone told me How outstanding the cameras were on this phone.I got it 24 hours Before my trip and was so glad that I did. I have outstanding photographs and video clips. I cannot recommend this phone Highly enough.
This review is from Apple - iPhone 11 Pro Max 256GB - Space Gray (Verizon)
I would recommend this to a friend
Rated 4 out of 5 stars
Great camera
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to Use
Good camera
Nice sounds
But heavy..
Thats the only thing i dont like with this..
But all in all is good
This review is from Apple - iPhone 11 Pro Max 512GB - Gold (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
Curbside Pickup / At Home Activation!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy peasy, lemon-squeezey!
Ordered through the Best Buy app and picked up less than an hour later at my local Best Buy location.
Instructions were clear and new phone was restored from a backup in no time.
No hassle and no pressure for add-ons!
Would recommend transaction type again
This review is from Apple - iPhone 11 Pro Max 64GB - Midnight Green (Verizon)
I would recommend this to a friend
Rated 5 out of 5 stars
PERFECT PHONE
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love the iPhone 11 Pro Max the can quality is awesome!!