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Customer Ratings & Reviews

Your price for this item is $1,099.99

Customer reviews

Rating 4.8 out of 5 stars with 597 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the iPhone 13 Pro Max's exceptional camera quality and impressive battery life. Many appreciate the large screen size and smooth performance, while the ease of use is also frequently praised. However, some users find the phone's weight to be a drawback, and a few have expressed concerns about the 5G performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 597 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone except the weight

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Great camera. Smooth high frequency display. Able to setup and use quickly. My daily driver and had only two issues so far. The phone is heavier than the older models and need sometime to get used to. My phone also cracked the display after falling down a couple times. Otherwise a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I have 13pm I don’t need iPhone 15

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for 2 years now it’s iPhone just like other gen I have this 13pm I don’t need 15

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    BEST IPHONE EVER❤️

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Iphone 13 pro max, its faster and very smoother than my pevious phone Iphone 12 pro max, I'm so satisfied with my trade in. I absolutely love this phone. Battery life is awesome I highly recommended this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alisher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my younger daughter ( make sure 256G or 500G ) because they take pictures of everything:) she really likes it no complaints and she says camera on this one is supper nice in comparison to iphone x or iphone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Iphone 13 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device ever. My previous phone is iPhones Xs. Compare to my new one that make many difference such as pictures quality, focus and much much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 12 pro max to the 13 pro max and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you like taking photos....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying taking photos with this phone. The quality is amazing. I have taken close-ups of flowers and zoomed in to get wildlife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera outstanding I just had to return it because of an emergency and I wasn’t able to pay for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11 pro-Max to 13 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading from the 11 Pro Max, I shortly notice an increased responsiveness and color vibrance—attributes in themselves that would be worth considering an upgrade. The iPhone itself is even more beautiful with the square edge stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I made a Best Buy !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an amazing purchase couldnt find it anywhere else but here. And drop off was fast and on point. I suggest by from Best Buy guys. The title says it all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Love using my iphone 13 pro max. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I have to wait for quite sometime while picking it up, but overall experience of buying a beautiful iPhone 13 pro Max turned out the best buying experience. Those two ladies on the iPhone counter were professional and they know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My baby blue iphone 13 promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iphone, smooth operation and great pictures. I bought these phones with such great deals from Bestbuy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, good battery, nice pictures and videos. With sim card lot. Maybe only kind of heavy for someone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Enjoyable phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got an iPhone in a while, but the iPhone 13 Pro Max has been such a welcoming experience back! There has been a ton of changes since the iPhone 8 such as the big big screen and somewhat small notch, speed, etc. Using for about a couple days now, these are my pros and cons: Pros: 120hz OLED screen, brightness, AMAZING battery life, iOS ecosystem, cameras, simplicity, security, flat-box shaped design, a15 bionic. Cons: lighting port, no expandable SD, notch (not as much), no touchID, same-ish design from the 12 Pro Max, no fast charging. So far, the iPhone 13 Pro Max has been such an enjoyable phone to use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Love my iphone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iphone. Takes great pictures and videos . Good storage . Good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    iPhone 13 Pro max

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, picture quality is great, sound is great very light and easy to carry. You can do so much and great storage for those like me love to take thousands pictures. Oh and battery life last all time even when you have 5 mins of battery you have 30 to 40 mins left.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    An iPhone “13 Plus” is missing from the line.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasons why I like the phone Over my old phone -Better battery life -Higher/variable screen refresh rate (smoother motion) -bigger screen than my previous large iphone -I can play certain games at the highest graphical settings again -locked down OS, more difficult for users to mess up the settings Complaints -This phone is noticeably heavier than my previous large iphone. -**If Apple made an amateur iPhone 13 Max, I would have bought that instead** -expensive -locked down OS, users are limited in what can be done on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, and reliable. Long battery life and well worth the upgrade. I have no urge to get a 14 or 15 because this does everything imaginable and takes some of the most gorgeous photos

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Muchly Needed and Muchly Loved!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total upgrade from the 8+ I had. The advancements that Apple has made to its chip is noticeable in the phone's capability to process very quickly. Also, the camera is breathtaking. I am quite surprised in how beautifully it captures color, lighting, and movement and how stunning these shots are displayed on the screen. Battery can last a day and a half, and I am on it all day long for work, using a ton of apps, texting and emailing all day, and having phone calls throughout the day. The battery is impressive.

    I would recommend this to a friend
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