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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4184 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, sound quality, fit, battery life, bass, ANC, and design of the QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones. However, some customers have concerns about connectivity issues, price, microphone quality, and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 4,184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality audio experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds really deliver on sound quality. They have customizable settings that let you explore the audio experience you like in a more detailed manner. They are worth every penny and I cannot recommend them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these ear buds especially the noise blocking when everything else is to loud or annoying. The sound is incredible the only brand I'd prefer purchasing thank you bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product quality and customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose products. There's no other like it. The quality is what matters to me most. Best buy always comes through with the best replacement/exchange policy if anything goes wrong. So far, no disappointments from my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Excellent noise canceling or aware of surroundings. Excellent sound with very good base. I give theme a 10 out of 10 rating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy the good ones before you buy the cheap ones cu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got what I paid for Quality before quantity by the time you decide to buy a good pair you would have bought 20 pairs under 20 they end up spending the same price so you might as well go ahead and buy the good ones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose is the Best in ear buds!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Bose ear buds…I put them in as soon I am doing any housework. I have bought a couple off brand prior and nothing compares. Bose is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Top tier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sounds are top tier and the noise calcellation is insane for ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Practically perfect

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is unparalleled, noise cancelling is just remarkable, only one negative would be the fitting when it comes to active use, tend to move or fall out when running or working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound and ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds that will block out noise, works decently well in the gym and even at home use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds they are the best I’ve got, I can actually can say they are better than the AirPods.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Bose ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud kept cutting out, called the company and they had us send them back and they sent another pair but the older style... they work good though so it all worked out.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We appreciate you sharing your experience! While we're sorry for the initial issue with your earbuds, we're glad to hear that the replacement is working well for you. If you ever need further assistance, feel free to reach out!

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are as good as you think they are!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you really need to know is that these are “God Tier” noise cancellation, and sound. Yes better than the Sony’s and AirPods Pro 2. Set the equalizer to your preference and prepare to be amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the noise cancellation is better than I would have thought being earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these works well, noise cancellation is superb. i like the comfort factor, they are almost 5 stars. I found few things to be lacking for this price range a. not able to connect to 2 devices at same time b. only right earbud has mic in it.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello. it's great to hear you feel the noise-cancelling is superb on these and that you like how comfortable they are. We always aim for the highest quality products.
      The earbuds have a mic in each bud and we're excited to share that independent single bud use will be supported in a future firmware update for our QuietComfort Earbuds II.
      The earbuds are able to store upto 8 Bluetooth devices in their memory.
      Thanks
      Matt - Bose Customer Service bose

  • Rated 5 out of 5 stars

    Bose QuiteComfort earbuds 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in June of 2023. Still working as they should. I use them for work, mowing. I like the noise cancellation to reduce engine noise. But I can still hear what’s going on around me. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than all the rest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation! Earbuds fit secure and remain comfortable for extended periods of time! Great battery life and easily connects to multiple devices!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Joe’s Ear Buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear headphones I’ve ever bought. Makes my job at work go by a lot quicker. Amazing quality and sound I get every night at work. Money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose QC Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. I was looking to replace my Bose Sports wireless earbuds, but it looks like they are not available anymore. So I got these. My only complaint is they do not work if I am at the gym sweating a lot with a hooded shirt on. They just cut off. Would be nice if they were were more water/sweat resistant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great music ear buds. the talk quality struggles some, but i bought these for the sole purpose of working out. quiet mode is fantastic, the noise cancelling option cant beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beez Kneez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality game sound and music. Audiophiles must try these!! If you have any issues geek squad is on it!

    I would recommend this to a friend
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