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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 99 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the easy setup process, praising the Brother app for its simplicity. They also appreciate the printer's compact size, which fits well in small spaces. The print quality is described as crisp and sharp, with customers highlighting the convenience of wireless printing. However, some users have concerns about the toner, with a few reporting that it runs out quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 99 reviews
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Hoping it lasts 10+ years. Ink should be cheaper than other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality printer & easy to operate. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we wanted! Love the large document feed - especially for scanning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up! would buy again. Does it all in a small package!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get the wireless printing set up. Connected direct with usb and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, Setup and printing was quick and painless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copies great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job; easy to use. Print quality is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 3 out of 5 stars

    Fast scanner. Toner empty too soon.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Fast auto document feeder. Con: Toner that came with it only lasted two months! My old bare bone brother lazer printer lasts about a year before replacing. Also, this one did not come with the touch screen like my old one, which made it seem cheap and navigating through the menu is rough.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed. Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/DCPL2640DW Brother

  • Rated 5 out of 5 stars

    Easy to use and set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was very easy to set up. I can now print from my laptop, iPad, and phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Straight forward and dependable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, boots up quick, nothing to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-around printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an outstanding one for Home office use and just general printing tasks. It’s two sided print capability along with it scanning great features. It’s a great update from My previous brother printer that had become outdated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer is of Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and easy to use. Provides for great value in a printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is very good. I so liked every time. It’s helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 4 out of 5 stars

    Brother L2640

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer. Easy to use!!! Only thing is the toner. It seemed like there was still ink left after shaking the container; yet I still received an error and had to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints fast and scans fast too. I like this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. The only thing I had to do was to block Brother from sending me messages even though I unsubscribed to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print. Copy. Scan. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. The prints come out nice.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to set up happy with photocopy machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Go to printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a workhorse for my small business needs. Dependable!

    I would recommend this to a friend
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