Customer Ratings & Reviews

Bought this for use in my office where I’m feeding at least a full ream of letter paper per week through it, along with the occasional labels and envelopes, and it’s been great for the most part. However, this thing sucks up power like crazy. You need a beast of a dedicated UPS for this thing. I just put it on an AVR/power conditioner and skipped the UPS, which kicks on constantly but protects everything else on the circuit. Had to find an outlet that it wouldn’t cause a breaker to trip. The lights dim slightly in the whole building when it kicks on. Looking at the specs, this thing uses up to 900-1,000W of peak power, and 500-600W while printing. Definitely make sure your electricity situation can support this thing! It does have a sleep mode where it draws very little power, but it does take some time to wake up when receiving a job. But it’s so loud when it’s running, you definitely want it to sleep when possible. Has a funny smell to it too. Genuine toner replacements are expensive as well, but necessary unfortunately. The cheap off brand cartridges don’t work well, don’t even waste your time and money. Image quality isn’t as good with them, which isn’t a deal breaker, but they tend to leak badly. Genuine Brother cartridges are super expensive, but overall worth the investment. Thought I would save some money going with toner vs ink, but was dead wrong there! That being said, quality and throughput is where this thing shines! Print quality is better than any inkjet I’ve ever tried, period. It prints super SUPER fast, even with full color labels/images on high quality settings, and the extra tray is an absolute lifesaver. Top tray takes half a ream, and bottom tray takes a full ream. I print from the bottom tray by default and just use the top tray for overflow. That way if the bottom tray runs out, it will kick over to the top tray to finish the job until I can grab a ream. So nice being able to just pop a whole ream into the tray once a week or so, rather than constantly topping off with partial reams. The printer firmware and software receives regular updates, and have had no issues with network functionality, connecting, or any other issues. It’s massive, so make sure you have the room for it. If you plan on using the MP tray (for feeding labels and envelopes) you have to open BOTH the front AND the back, which takes up considerable room. It also doesn’t feed from the MP tray very well. I have had a few jams. Have to feed a limited number of labels through little by little and babysit it a bit. Feeding from the normal trays is fine though. All in all, satisfied with the results. It’s a quality printer that does a fantastic job, albeit with a few quirks. This was a learning experience for sure. Definitely a business printer. For general home use...lol don’t even think about it!

I have used Brother printers for years because of their low cost of consumables (toner, drums, etc.) This unit replaces a 10-year old Brother printer that had printed over 35,000 pages which failed when doing a drum replacement. The new model provides even better print quality than the one it replaced, and the 3 sizes of replacement toner (and a projected drum life of 60,000 pages) makes it even more economical to use. I chose the one with 2 paper trays so that I can have both legal and letter sized paper ready at all times.

Love this printer set up took a short time. Up and running in minutes. The extra paper drawers are a plus. Touch screen a plus. The box scared me but packaging resulted in a very protected product.

Great printer with the optional paper try, the box is very large so be prepared to transport the large box if getting from the store, you may want to opt for shipping because of the large box.

Easy to install. Printing speed and color are great. It's not the fastest printer but still very good and exactly what I needed.

This printer comes in a huge box. It looked daunting when it arrived. It came in two boxes one for the printer and the other for the second drawer. It was very easy to assemble and great instructions which was very useful to get all the tape off. The software loaded easily. Of course it came with half filled toner, no surprise. The color and speed is wonderful. The screen is easy to understand and is in a good position. The lower draw holds a full ream of paper, very helpful.

Only thing I don’t like about this one is the inability to feed envelopes from the tray. Otherwise works well and does the job.

Started out spotty and later found out the driver wasn’t connecting well with my laptop due to not being able to install cd rom since my laptop is not compatible for one. Then went online to download it instead and the printer has worked flawlessly since. Also hooks up easily to my cell phone. My business requires me to print 100-250 page loan documents and also two sets. I go through a ton of paper as well as ink. The ink is a little spendy but it gets the job done!!

just wish it was an all in one.....still need the scan/ copy function....

Works great for my business. Would buy it again. Love it.

Great speed, print quality is excellent. The only thing I would change about this is to add a scan function.

I love this printer. Moved over from HP to Brother. I bought an inkjet/ copier, and then this laser for my ain printer. No issues and ink much chaper.

I absolutely love my Brother - HL-L8360CDWT Wireless Color Laser Printer - Gray,

Honestly, the only negative is the price of Brother toner but even that is reasonable considering what other major brands charge. I haven't tried 3rd party toners on Amazon because I'm a bit worried that they may leak or have other issues. I have had multiple Brother laser printers over the years and have never had an issue with any of them. Highly recommended