Customer Ratings & Reviews

The printer has average print quality but the huge problem is it is designed to make you buy ink again and again and the ink is overpriced. Even if you only print black and white the printer is designed to use small amounts of ink from the colored ink so that they run out quickly and once one of the colored inks runs out the printer stops functioning and won't even allow you to print black and white until you go buy some more colored ink. So again even if you only print black and white you'll have to continually replace the colored inks.

Very professional quality printer. Easy to set up! Connected to all my devices wirelessly with ease. Recommend! I like super B paper option for large 13”x19” prints

Great printer, easy setup, love being able to scan in my 11x17 art work again and print quality is excellent.

I bought this printer for my Job (architecture) and I can’t be more happy, great great printer, and using it with epson paper it’s a perfect match!

Connection is CONSTANTLY an issue. This printer is the only device I have that fails to connect to my wi-fi and it’s over and over. I really regret buying this.

A wise IT professional once told me, “there’s nothing more expensive than a cheap printer.” I should have heeded this advice three printers ago, as I’d grown accustomed to questionable print quality, grainy scanning, and ink cartridges that always dried up when I needed them most. After sending the third strike to its retirement dumpster, I chose to go upmarket. The Epson WF-7840 may surprise with a high MSRP relative to lower-cost options on display at Best Buy, but this kitchen sink of an all-in-one print, scan, and copy solution brings print-shop quality and features to your home or small business. I would like to thank comic artist Abigail Starling, creator of the artwork featured in this review, for giving permission to reprint one of her pieces for use in testing and review. Please visit her website to see more of her work. https://abigailstarling.com/ - Unboxing and Setup It’s difficult to convey how large this printer is. The box seemed oversized at first glance but this 53-pound, 20x17x14-inch printer is in a league of its own. The printer is packaged in a plastic bag with grab handles on both ends, with two persons recommended to remove from the box. I managed it alone but I would advise against this if possible as the unit has a high center of gravity, making it difficult to keep stable when shuffling it around. Though the printer does not include a full manual, only a quickstart guide, the WF-7840’s built-in touchscreen display walks you through setup and initialization on first powerup with graphics illustrating each step. Once complete, a companion app available from Epson’s website (also included on a driver CD in the box) attempts to automatically detect the printer on your WiFi network, but the printer’s setup does not include connecting to WiFi - I had to manually connect in the configuration menu. Once online, Epson’s software handles configuration and adds the WF-7840 to your available printers. You can also connect directly via IP address or network discovery. Of note, Epson does not include a USB cable in the box, so you will need to source one if you plan to use wired printing. Additionally, the 812 series ink cartridges included are only “starter” tanks with limited amounts of ink, though after a couple ink-heavy, large format prints the printer reported high levels of ink remaining. Your mileage will vary greatly with your print volume and quality settings. - Loading & Printing Having two internal trays and a rear feed means three different types of paper can be loaded simultaneously, with both trays offering a 250-sheet capacity of paper up to 11x17-inch (Tabloid) size. After loading, the touchscreen allows you to select the size and type of paper being loaded, with a manual option to enter specific sizes if it’s not a standard one. Favorites can be saved for common loads to expedite this step, and the configuration menu is always available through a touch of the “Paper Setting” button on the front panel. Paper of the maximum print size of 13x19-inch (A3+) must be fed from the rear tray, which has a smaller capacity of about 25 sheets. It is possible to feed larger formats through the rear tray but the sheets must be no wider than 13 inches. When printing, the WF-7840 will auto-select the most appropriate paper source from the loaded options. This can be overridden in the print dialog to specify a tray, but information on the currently-loaded paper sizes and types isn’t sent back to the computer so you’ll need to know what’s available or have the printer take its best guess. When a job starts, the WF-7840’s motorized output tray extends to hold your prints and a tray-retract button lights up on the front panel to rescind the tray; I quite enjoyed this quality-of-life feature. In action, the WF-7840 is remarkably quiet (by printer standards) and very fast. Black and white Letter size prints at draft quality can be shot out at a rate of 26 pages per minute, but even on Normal I was seeing about 10 sheets per minute which is still quite good. Duplexing is available for quick and convenient two-sided printing without needing to re-feed the paper - a feature that I had not realized I wanted in a printer for my home office until I used it for the first time. The touchscreen lists job statuses for all the documents in queue, and the firmware can hold and release jobs on user request under “Confidential Jobs” which is handy for small businesses that will be using this as a shared all-in-one printer. You can also print documents from a USB disk using the port on the front of the printer, adding another print option for those who wish to avoid sending their resume to the printer via the office airwaves. - Wide Format Printing & Print Quality The main draw to the WF-7840 over Epson’s other all-in-one offerings is its ability to print wide-format prints. With a maximum size of 13x19, wide format printing offers considerable flexibility in what you are able to create, with presentation paper output being a major selling point for small businesses. Professional artists may also find use from wide format printing for proofs or even saleable prints - 11x17 and 12x18 are common sizes for prints sold in the “Artist Alley” at pop-culture expos and fan conventions. My test prints for this review were made on 11x17-inch copy paper and 13x19-inch premium matte paper. In a word, the WF-7840’s print quality is stunning. Epson integrates their new “PrecisionCore” print technology here, which prints up to 40 million dots per second with what the company claims delivers professional-grade precision through an advanced print head control unit. The results spoke for themselves - black-and-white printing is as sharp as can be, but what blew me away was printing color images. Though print quality will usually vary based on the paper type used, my test prints came out looking great even on typical office copy paper (20lb, bright white) using “Normal” print quality from a Windows system print dialog. Colors are reasonably bright, resolution is high, and the print area can fill the entire sheet for borderless printing. Ink is not overused, so the sheet dries quickly without the odd sheen or risk of smearing on large areas of black ink. Copy paper will still furl at the corners on such borderless prints, but that’s more a limitation of the medium. I would have been plenty satisfied just from that, but using higher-grade premium matte paper with “High” print quality resulted in one of the richest, sharpest, most vibrant prints I have seen. Not just within the context of personal printers, either - the print output for my test image exceeds that of a professional semigloss print of the same image I used as a reference point. Bold contrasts and subtle gradients are recreated with immaculate clarity. Up close I’m hard-pressed to spot anything beyond the smallest, most insignificant imperfections that disappear from view just a few inches away from the eye. Though I’m sure this print mode burns through Epson 812 ink at an aggressive pace, I would gladly skip the print shop for small batches of prints. Though I can’t convey print quality through photos, I’ve attached direct comparisons to show the difference between the WF-7840’s prints and the professional print of the same image. The professional print was framed and displayed on my wall, but the high quality matte print may be what goes into the frame before I hang it back up.. - Scanning and Faxing A printer this big means, naturally, it’s going to have a big scanner. The scanner on the WF-7840 is huge, allowing for large size copies and detailed scans at impressive resolutions. Both the flatbed and the auto document feeder (ADF) are capable of handling up to 11x17 inputs, and the ADF is a full duplex type so it can read both sides of input sheets. The scan quality is very good, capturing detail and color very accurately, though the output format when scanning to memory cards seemed limited to 600dpi JPG or PDF documents. Full-resolution (1200dpi) scanning eluded me, but this is a niche feature that I’m sure could be located within the printer’s online documentation. Faxing is also supported for the businesses and clients that still rely on this method of communication. The ADF duplexer is supported when sending a fax, though I would highly recommend only faxing from one-sided prints to avoid missing pages on the receiving end. An address book stores common fax numbers and can identify the sender of your inbound faxes. You can also fax PDF documents and images stored on a USB disk from the front panel, bridging the gap from new-school tech to old-school users. - Value & Bottom Line As with all printers, you’ll be locked into using the brand’s own ink cartridges or tanks for the best printing results. Epson competes favorably against competing brands here, as the 812 and 812XL tanks are sold by single color (C/M/Y/Black), with an XXL size black tank available for thousands of sheets. There is also a maintenance cartridge onboard, which is a tank designed to capture runoff from routine ink head maintenance, that will need to be replaced periodically. Inkjets may not be as cost-efficient as laser printers if you print mostly black-and-white pages, but with a modest print volume Epson presents reasonable costs for home users and small businesses alike. The WorkForce WF-7840 is one of the most feature-laden all-in-one print and copy devices I’ve encountered, offering features usually only found on commercial-grade printers that need their own corner of a room and a service plan to operate. With exceptional print quality, versatile outputs, wide format scanning, and a bevy of features useful to small workgroups, this all-in-one really does it all and does it all very well. If you’re looking to cut most of the routine trips to the copy center out of your day, the Epson WorkForce WF-7840 comes highly recommended!

I purchased a Epson WF-7840 Saturday Nov 28th. It has an error message already and I havent printed anything but a test page during setup. I had another printer in my cart when I was approached by a best buy employee who recommended the Epson WF-7840 he even mention that there was only one left.

I’ve had my old Epson WorkForce WF-3530 printer for more than 5 years now and have been happy with it, but my old printer lacked a touch screen and other modern features. This printer has an easier-to-use touchscreen and is able to use larger printer paper than legal. This printer is a beast at a height of 13.75”, width of 20.25”, and depth of 17.75.” These measurements are with the printer tray closed (otherwise, add another 8.5”), so make sure you have enough space to accommodate it. The set up was pretty easy to figure out and went smoothly. The only issue I had was finding the menu where to update the firmware. The printer is advanced enough to detect a new firmware version and alert the user, but only stated it was in setting and not where to find it. I am a little puzzled why Epson would not make it more user-friendly and just allow the user to tap update on the touchscreen. As for options, this printer has it all. I won’t bore you with all the functions since it is in the product’s features, but I am amazed that this printer works with Alexa. Also, I am pleased that the printer automatically extends the printer tray so the prints don’t end up on the floor, if you forgot to extend it. The main thing to consider when purchasing this printer is the cost of the ink. I have read many articles about how Epson and other printer companies make their money on selling ink and will update their firmware to not allow 3rd party ink cartridges to work. Even if you find a company that has a workaround, the cartridges may be worthless after an update. I would highly recommend this printer. It has so many features, I cannot think of any it’s missing. The printer has so far worked flawlessly, and I am very happy with it.

DAY 2 of use... spring in the back paper feeder broke and is tearing paper up as it goes through the feed. I maybe printed 40 pages so far USING PLAIN PAPER!! What a waste of money.

This printer is impressive in its ability to be both a high preforming business printer and a versatile home office printer. While the printer itself is impressively compact, considering its entire capabilities, it is very stout in build – especially compared to typical household printers. Overall, the full features of this printer make up for the larger size of it, and I think most people would agree. Initial set up of the printer was a bit tedious. It took a little over an hour to do so. The provided instructions are a bit scarce, but the printer software walks you through everything. (The biggest hiccup I had was when looking up the software to download on my computer, the website took a couple minutes to load.) The paper cassettes (trays) are designed to hold multiple sizes of paper, including stationary prints and photo prints. Between the two cassettes, the printer holds a full package of paper. A “lid” is also included with the lower cassette, for when the tray extends past the face of the printer in order to hold wide format or 11x17” paper. One of my favorite features with this printer is the automatic, paper catch above the top cassette. This keep the prints from falling to the ground, and automatically slides out when something is printed. The size of the touch screen is great, and I found its touch accuracy and responsiveness to be excellent. The ability to tilt the screen upward is very convenient as well. The printer also has one USB port to allow for printing directly off flash drives. This, combined with the generous touchscreen, makes for an easy way to print without direct access to a computer. Another nice feature of this printer is the wireless capabilities, which allows for the printer to essentially be a network printer for all your computers and app enabled devices. The Epson printer app is pretty cool and comes with a handful of printing features. It lets you print photos and documents directly off your phone, and even lets you send scans to your phone (or app enabled device). I did test out printing pictures from my phone and found it to be a very straightforward process with very satisfactory results. As for regular printing, the printer excels in speed and quality of the printed document. The wide format printing is an excellent feature for those who have a need to make large prints of drawings or pictures. I tested this feature by printing a dimensional engineering print for work. The speed at which it printed at was very fast, but it did grab and print upon multiple sheets of paper. I suspect that this occurred because I was low on 11x17” paper, as I did not have this problem when printing from the other tray, which was well stocked with paper. Scanning documents is a quick and seamless process as well. I found the quality of the scans to be better than the high capacity copy machines I use at work, and the software allows for improvements to be made if necessary. (I did not have to make any adjustments to the scans I made.) Last, it is important to point out the high quality of the Durabrite ink used with this printer. This ink is pigment based, and therefore is water-resistant on regular, matte, and glossy paper. (I tested its water-resistance on something I printed, and it proved to be the real deal.) Overall, this is a very impressive performing business printer with a compact design. My only small complaints with this printer is that I felt that the electrical cord could be longer (but a power strip should provide enough extension to make it work in most spaces), and it makes a bit of a squealing noise when printing. Other than that, this printer excelled at every task I tested it with. The speed and quality of this printer is excellent, and I would recommend making the small investment if using it for a business or heavy printing household. CONS: short electrical cord, has a squeak to the printer when printing, may grab multiple pages when paper is low PROS: extremely versatile printer, prints high quality and very quickly, scans quickly, software and app are both easy to navigate, prints on a wide format, wireless, able to print directly off a flash drive, able to print from any device with the Epson printer app installed, water-resistant ink on all paper types (including photo paper), and much more

I really like a lot of features on this printer. The wide format is a nice option for larger printing especially running a business. The tray automatically ejects when you print. It's much more compact width and length-wise than the last wide format printer I had and feels more solid and built better. The trays to load paper, envelopes, etc. are pretty easy to figure out. I didn't have any trouble with the ink going out because I only installed the drivers and fax utility from the web site instead of the "all in one" and even without any kind of run on alignment or anything, I have excellent printouts already. I've printed probably 20-25 pages so far on the ink it came with and still not out. The scan area is nice and easy to access. I don't care for the scan utility from Epson so I just use the quick scan from Windows as it lets me preview the whole area and select specific areas to save. My only complaint so far is that it is only a month old with minimal use and the rollers when printing are making a squeaking noise. I haven't contacted anyone on it yet, but I'm hoping this is an easy fix because it's very annoying. Otherwise, the sound the printer makes is about average for any I've had in the past. It has exceeded my expectations so far. And, yes, printer ink is expensive for it, but no worse than my last wide format printer, so that's not a big deal in my overall satisfaction.

The Epson WorkForce Pro WF-7840 inkjet printer offers an impressive set of features. It is a Multi-Function Printer (MFP), which includes printing, copying, scanning and faxing functionality in a single device. Most notably, the Epson WorkForce Pro WF-7840 incorporates wide-format printing, with paper handling capabilities up to 13”x19” (B+/Super B aka A3+/Super A3, which allows for printing a full bleed B/A3 with printer’s marks in the 1” margin). Very importantly, the WF-7840 also offers full-duplex scanning, copying and printing. The WF-7840 has two, 250 sheet cassette paper trays, which can be configured for sizes up to 11”x17” (ledger/ tabloid), and a rear-feed tray with a 50 sheet capacity for up to 13”x19”. Borderless printing is available on paper sizes up to 11”x17”. Scanning or photocopying from either the flatbed or the 50 sheet capacity, full-duplex (2-sided) auto-document feeder (ADF) accommodates sheets up to 11”x17”. The WF-7840 supports 4800x2400 dpi print resolution. The scanner optical / hardware resolution is 1200 x 2400 dpi, with a maximum interpolated resolution of 9600 dpi. Input color depth is 48 bit, and output color depth is 24 bit. Interfacing with the WF-7840 includes the Epson Driver and Utilities Package software for printing, scanning and faxing, front panel controls with a 4.3” color touchscreen, and the Epson Smart Panel App for smartphones. The “Epson Connect” service assigns an email address to the WF-7840 to allow printing via email. The WF-7840 handles a wide variety of paper and card stock. The ADF is limited to plain paper of 17 lb. – 24 lb. weight. Printing on card stock of 25 lb – 68 lb basis is supported. The WF-7840 is large and heavy. It measures 20.3” wide x 17.7” deep x 13.8” high, and weighs over 45 lbs.. Additional space is required for actually using the WF-7840. The automatic, power extendable/retractable output tray, when extended, results in an increased overall depth of 38.4”, and the rear paper tray, when extended increases the overall height to 20.5”. The Epson Driver and Utilities software and the User Guide are supplied on a CD, and are also downloadable from the Epson website. The installation utility provides step-by-step guidance. It automatically downloaded and installed the Epson Fax Utility, which includes the option of Received faxes being saved to the PC, rather than being automatically printed or saved to the memory (6 MB / 500 pages) of the WF-7840. The WF-7840 fax functionality is robust and flexible. Epson’s specifications list a print speed of 25 Pages Per Minute (PPM) for single-sided black only, and 12 PPM for single-sided color. Double-sided printing is 16 PPM for black, and 9 PPM for color. Epson does not list the First Page Out Time . Photocopying speed is listed as 23 Images Per Minute (IPM) for black, and 10 IPM for color. Advertised printing speeds are based on ISO/IEC Standard 24734 and copy speeds are based on ISO/IEC 29183 which specifies detailed parameters for testing the performance of copiers and multifunction devices. Actual printing speeds are dependent upon what is being printed. Typically, more complex content on a page results in a longer print time. In use, the WF-7840 printing speeds were excellent for both single and double-sided sheets. Time for first sheet out, even for a very complex graphic page, was just seconds. Epson recommends a monthly duty cycle of 2,500 pages. The WF-7840 uses Epson 812 series ink cartridges. The 812I (Initial) ink cartridges which are shipped with the printer are intended for setting up the printer and “charging the printhead” (priming) and a period of initial use thereafter. 812 Standard cartridges are advertised to yield 350 pages for black ink, and 300 pages for color inks. 812XL high capacity cartridges will yield 1,100 pages for black and colors. 812XXL ultra capacity will be available for black ink only, and will yield 2,200 pages. One of the attractions for procuring a large-format ink jet printer versus a large-format laser printer is the significant cost difference. Ink jets are far less expensive than large-format laser printers. A full set (Black, Cyan, Magenta, Yellow) of ink jet cartridges is typically significantly less expensive than a set of color laser toner cartridges. However, the true cost of printing is the Cost Per Printed Page. Based on the page yields advertised by Epson (based on ISO pages) the cost per page for Standard ink cartridges is about $0.20/page. XL ink cartridges lower the cost to about $0.12/page. However, if all of the ink in the XL cartridges will not be used prior to them drying out (or within their six month usable lifespan, once opened), selecting the XL cartridges can prove to be false economy. These costs per page comport with the costs for many laser printer toners. However, laser toner has the advantage of not drying out within six months of the cartridge being unwrapped, as inkjet cartridges do. Laser printed pages also are less susceptible to printing defects including wet ink bleed or smudging due to handling or moisture. The 812 series ink dried reasonably rapidly and did not become smeared, with the drying time setting on “Standard”. The WF-7840 is substantially less expensive than a laser printer with similar features, particularly business related features such as large format capability, auto-duplexing and ADF. However, the ongoing cost of operation is actually comparable. Resultantly, the WF-7840 is a very attractive, cost effective alternative for large format printing, particularly since it performs all MFP functions so capably. The performance of the WF-7840 fully met and exceeded the very high expectations established by the impressive specifications, features and functions described by Epson. Cold startup of the WF-7840 takes a couple of minutes, but waking from “sleep” is instantaneous. The drivetrain gears, belts and pulleys are somewhat noisy. The setup and configuration options are numerous and can be accessed through the touchscreen menus. Epson provides guidance and help screens when using the touchscreen. The WF-7840 print quality is outstanding! Close inspection, including under magnification of Epson Test & Sign-Off Print Samples confirmed the excellent print quality. The same samples were also printed on a color Laser-Jet for comparative analysis. Pantone color matching was not performed, but color accuracy with the WF-7840 prints was comparable to the laser. Color saturation and gradation were excellent. Gray scale gradation was similarly excellent. Lines were sharp and definition was excellent. There was no color bleed, or banding. There were no printing defects observable, even under magnification. Photorealism was excellent. Large format prints were of the same excellent quality as smaller sheets. The large format printing functionality is excellent for mechanical, technical and even portions of scaled architectural drawings, as well as other large format documents, when a plotter is not available. Text was also outstanding on the WF-7840, with sharpness and clarity comparable to laser printed documents. Of course, there is a difference in reflectivity between ink or toner produced printing. The output tray is power extendable/retractable and automatically extends when a print-job is initiated. However, the tray only retracts automatically when manually powering down the WF-7840, or with the use of the soft-button (icon) which appears on the touchscreen during printing operations. Scanning operations were excellent and time efficient for both single-sided and double-sided documents. The duplexing ADF performs very well. No misfeeds or skewing occurred. The 50 sheet capacity and 11”x17” paper handling ability is great. The Utility and Driver package installs both TWAIN and WIA drivers. Epson Scan 2 and SmartScan software utilize the TWAIN drivers exclusively. SmartScan launches Scan 2, but provides additional enhanced features and functionality. SmartScan works really well and easily. The WIA drivers when used with Acrobat Pro DC limited scan resolution to a meager 300 DPI, while the TWAIN drivers support resolution up to 9600 DPI. Epson software supports saving scans in the common image file formats as well as producing PDFs and OCR searchable PDFs. Photocopying is of course an operation which merges the scanning and printing functions, and its performance is equally excellent. The WF-7840 supports reduction, enlargement, density adjustment and collation. Faxing is well supported by both the hardware and the excellent Epson FAX utility. Faxing from the scanner glass, ADF or from applications via the 7840 fax driver all function reliably and easily. Incoming faxes can be stored in printer memory, immediately printed upon receipt, forwarded to a shared folder on the network or saved as PDF files on the associated computer. The Epson utility software is very good. In addition to the scanning and faxing utilities, there is also “Epson Photo+” for customizing photo printing. Epson does not have a toll-free telephone support line. Technical support is overseas. If repair or replacement becomes necessary, the customer is responsible for shipping costs of the 50 lb. printer to Epson, according to the warranty terms. The Epson WF-7840 is an outstanding Multi-Function Printer. It has a robust feature-set coupled with very impressive performance. The firmware supports a great deal of customization. Scanning, printing, copying and faxing functions all work great. Wide-format printing and duplex scanning and printing are extremely valuable distinguishing features which make the WF-7840 useful for both home and small business users. Printing quality is absolutely outstanding. The Epson WF-7840 is an exceptional MFP that exceeds expectations! I certainly recommend the Epson WF-7840.

This is my first Wide Format printer and so far I’m really impressed. I wasn’t sure what to expect with photo quality for what seemed like more of an office style printer than one aimed specifically for photographs but knowing Epson quality over the years, I figured it would be good. Setup was quick, my home network found it right away and I was able to print a couple test sheets. However, my PC does not have a CD player so the included CD was useless for me. I went to the website (after I had it working) and downloaded the full suite for it. No matter what I did, it would not install due to it not even finding it on the network even though it was already on the network. I gave up on the Epson software for a bit and decided to have some fun with it. Being a hobbyist photographer that has always had someone else print my larger prints, I was really excited to try some large paper. I had stopped by my local camera store and bought a box of MOAB 13 x 19 metallic pearl paper ( I was going all in) First issue I ran into was I was just using the automatically installed Windows drivers and was only able to choose A3 for the largest paper size and the prints were not using all the paper but still larger than anything I’d ever printed myself before. The print quality was exactly how I had hoped. I had everything set to as highest quality and could tell with how slowly it was printing that it was going to be good. I was not disappointed. My prints rivaled professional prints I’ve had made by others. Now I just needed to figure out how to use the whole 13x19 paper. So back to the Epson website and I downloaded the drivers and each separate app and installed everything individually. This time it worked. Now I had the correct options in print settings to choose all kinds of sizes. I ran off a pic at 13 x 19 and it was beautiful. Took almost 10 minutes to print it but it came out perfect. (until my cat decided to start licking it as it sat flat on the table) Not sure why some others have said it doesn’t come with any ink. Sure it came with starter ink but I was able to print about 10 fairly large and my one very large photo at the highest settings before I started getting the low ink message. Thankfully, the individual colors are not very expensive and I’ve since ordered a couple more sets. I don’t have a landline so I won’t be using the fax system but the scanner, double sided printing and other features are things I’m looking forward to having. Love the easy to read and use touchscreen. The printer does take up some serious real estate and if you plan on using the rear tray for the large paper, you won’t be able to have it up against a wall. This printer definitely needs some space. Overall, I love this and the typical, expected Epson print quality is right there with every other Epson printer I’ve had through the years.

I have had the opportunity to use and own various Printers designed for home office and small businesses over the last few years, but none of them have been as fully featured as the Epson Workforce series. The unit comes packaged well and includes a full set of four ink cartridges (B, C, M, Y), which are a bit larger than conventional small printers. There is now USB or Phone Cord included, so keep that in mind if you are requiring them for your installation if not using wirelessly. The setup process is like many and requires the use of the touch screen on the printer itself. It walks you through selecting your country, language, and basic printer settings. Keep in mind you will need to set aside a few minutes (approx. 10) for the setup to fully complete. The printer begins with a quick check of the scanner bed, and a run through of testing the print heads without the ink installed. If you are unsure how to load paper, or the ink, the touch screen will even provide you a quick walk through of installing them. The printer is about the size of most business class home printers, has two paper trays, and manual feed tray in the rear that pulls out, a scan bed, and a scan feeder. The benefit of this scanner printer is it allows scanning of two-sided documents, which is a great feature for those scanning two sided documents. Set up of the two-sided scan can be done using the intuitive menu options displayed on the touch screen when scanning is selected. You can even scan to a network drive, if you have a NAS storage solution on your network, which I am lucky enough to have. Once you have installed the ink and confirmed the paper size settings for both feed trays, you can then go through the settings menus to setup “Epson Connect” for cloud-based settings. If you have never had an Epson Connect account before, you will need to specify an email address and password, or log in using the printed QR page from the printer. Keep in mind, the paper printed with the authentication code is only good for 1 hour. This provides you plenty of time to get logged into your email account and setup the appropriate Epson connect account. Otherwise, you will just log in to your existing Epson account to being setup using a web portal. I found adding Dropbox and Google Drive accounts were relatively easy, but if you’re not sure how to do this or have an IT team / IT minded friend available to you, feel free to get them involved in the setup process. Epson connect had most of the major cloud-based services available, including Google Drive, Dropox, OneDrive, Box, Evernote, and even email addresses for scan to emails. I was able to complete the Epson Connect process using my iPhone with Safari, so there is not a ton of effort required outside of knowing your username/password for the services added. Scan functions work incredibly well, with single side scans at 300 dpi finishing in about 5 seconds, and two sided scans (using the feed tray on top) taking about 5 seconds per side (12 seconds total if including the page loading). The upload to cloud services was QUICK! I mean super quick! By the time it was done scanning the entire set of pages, it was almost immediately available on the service. In the case of Dropbox, I found the scan pages within about 2 seconds of finishing the scan. I have a feeling it’s uploaded simultaneously when scanning, compared to other manufacturers that don’t start until the scans are complete. I found this incredibly useful for business documents, allowing me to scan, collect my documents, and have them available once I got back to my home office desk. It was the same with Google Drive and with my internal network-based scans; albeit limited by your own network speeds. Either way, this was much more convenient than others in the same space, and I can’t express how awesome it was to see immediate results. Printing was just as great, with most pages printing in mere seconds, and higher quality prints being done in record time as well. I do want to point out a great feature not found on other office printers, is the tray automatically comes out when you print. That’s right, you no longer have to worry about having the collecting tray pulled out, the printer just rolls it out on its own if it’s pushed in. This is great for offices with multiple users and doesn’t require you having to walk to the printer to pull the tray out. The printed documents will simply be waiting for you, saving you a walk to wait for the prints to complete. If you’ve setup the Epson Connect service, you can also send emails to an assigned email address, which can be modified online, to print remotely. You can even print from the cloud directly to the printer, which does require set up of an authentication password. I found print from cloud to be just as quick and is only limited by the bandwidth available to you from your hotspot or network connection remotely. The fax machine gets just as many points as the rest of the functions on the device, with scanning happening quickly, while the unit dialed out and began uploading. Scan quality on the other end is dependent on the destination printer, but with a quick send to my Dr’s office, I can confirm the quality was great! The pages looked like normal copied pages, which work well for those receiving faxed electronically. Scan to email was also very quick! Once you have assigned a recipient email address, the scan begins and is almost immediately received. I tested this using my own personal email address, and the quality was as expected in a PDF file. There is so much I can say about this printer, such as the two feed trays holding a ton of paper, the feed trays allowing for prints to longer page sizes, and I would barely scrape the surface! If you have the appropriate Epson software installed, you gain even more options for print settings for your personal needs. Overall, this is an EASY recommendation to make for small businesses or home offices. Given the newer focus on work from home, this will add just as much functionality as your office printer, with the convenience of home access!

Purchased this printer for my home office. I am in real estate so I do use it frequently. This is a replacement for a brother laser printer. The quality of the print is not laser quality but for an ink jet it’s fine. The colors do seem to be brighter or a different hue than my previous printer. This is a large printer but it was very easy to set up. I’m happy I am able to print by laptop, cell phone ( Apple) and iPad no problem. Very helpful. My previous printer stopped working because the software was no longer compatible with Mac / Apples newest OS. This printer set up quickly and printed right away. The ink cartridges that came with it did not last long at all. Hopefully the replacement cartridges last longer. The touch pad is a nice size and easy to navigate. WiFi printing is good and also set up quickly & easily. I would recommend it.

I've owned this printer for 11 months now, and I'm crazy about it. I use it nearly every day to print about a dozen letters and envelopes. PROS: -- I've only used it a handful of times for colored prints, and I feel like the quality was good but I'm not an expert. As far as black ink, I've only had to replace XL cartridges maybe three times? I think that's phenomenal for as much printing as I do. -- The scanner, the printer's email address tool, and all the functions on the touchscreen are super easy to set up and use, and I'm a complete dummy when it comes to those things. -- It's heavy (50 lbs,) and it's shockingly large (something like just over 20x20") to use as a personal printer, but I've got it a rolling Ikea Tingby table, the 25x25" one, and it works beautifully. -- Having 2 paper drawers is SO convenient. I can fit in nearly a whole ream of paper between the two, maybe even the whole thing if I wasn't being so cautious. -- Scan and copy preview. SO COOL! And saves paper, ink, and time from all the scanning/copying mistakes I would typically make. CON: -- My only complaint is that I have trouble keeping it connected to my MacBook. I've tried every workaround the internet has to offer, including re-downloading the most updated drivers and keeping my iOS updated. Currently my fix is to restart my router OR restart my MacBook and printer when I experience the problem. Both work just as well, so I'm not sure what my issue is. -- Oh, and It can only handle maybe 9 or 10 business envelopes in the top feeder before it indicates a paper jam because the feeder can't take the topmost one in and you have to either take out a few or help the top one along. I know, petty complaint, but when you print a lot of envelopes at once it would be nice to just keep going. Other than those little annoyances, this is a fantastic printer and I absolutely love it.

I was looking for a color printer capable of 11 x 17. I compared as many printers as I could find on the internet. The WF-7840 was one of the two finalists and I made the decision to get the Epson unit because I had another Epson printer that worked tremendously over a dozen years. Best Buy's price was attractive and I also received a recycle credit for my old printer. I've had the new printer for a month and it's got all the features I need and working very well. It's "big" but that's what you get when you need 11 x 17. I made the right choice.

This thing is a beast. Be aware before you buy this that it is huge. I'm okay with that because I want the features that come with it - especially the wide format printing ability. You will need a separate stand/table for it. Overall I'm happy with this printer - it does what I need. Scanning is reasonable in quality and speed. Printing is fast. The starter ink has lasted a lot longer than I expected based on other reviews - but I'm not a super high volume printer. Overall - if you have a specific use case for this machine (wide format printing, etc) then it's definitely a good deal. The only issue I've had so far is that the WiFi will randomly disconnect occasionally (call it 3 times in the last 3 months), and it will not reconnect through the control panel - only through a power cycle. Not a huge issue, a minor annoyance though.

I've had this for a couple of months. It is simply amazing. Two paper trays plus a direct feed chute...letter and legal in the trays and 11x17 in the feeder. You just don't see these features in a home printer. Best Buy price was below any other vendor online. Free delivery sweetened the deal. Works great for photos on photo stock; labels; everyday one and two sided printing. Copy and scan works exactly as advertised. Bottom line: exceptional functionality for use as a home printer and it takes print orders from desktops, laptops, and phones.

I am very pleased with this printer. It prints quietly and is easy to use and set up. I especially love the ease at which I can print on 11 x 17 paper, one-sided and duplex. Having two paper trays is definitely a bonus. This is my third consecutive Epson Workforce printer. The true test will come as I see how long it prints beautiful copies. My previous Epson Workforce printers seemed to develop issues with color and print quality too soon (2 - 3 years).