Customers often highlight the Pixel 4 XL 128GB's excellent camera quality and its ease of use. However, many comment on issues with battery life, with some expressing concerns about the limited storage capacity. The phone's user-friendliness is frequently praised, while its power source is a recurring point of criticism.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
Pros mentioned:
Camera quality
Cons mentioned:
Battery life, Storage
Rated 4 out of 5 stars
Exactly as advertised- ignore the gimmicks
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the phone. Battery life is acceptable (not great) even for someone who is a heavy user (strictly speaking for the XL version). I can get to the end of the day with about 30%-40% left. 128 gb is much better than 64- but could definitely be higher compared to other models. The 90hz refresh rate screen is immediately noticeable and nicer to me, but may not be to everyone. The camera is yet again one of if not the best on a smartphone, benchmarks aside I find the pictures to be better in day to day usage than my co-workers that use the newest iPhone. I purchased this phone for the best Google/android experience and it provides that for sure. 6gb of ram finally feels like enough, but if you like running 15+ apps it might get slow. I typically close some after about 7-8 apps being open. The Google assistant is what brings me back and works better than it ever has before. Get the phone if you want the best raw android experience, go elsewhere if you want the best overall phone experience.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Mostly good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The great thing about Pixel devices is that you can expect the software to be top notch and the pixel 4 doesn't disappoint there. Cameras are great. Day to day use is great. I have been able to get through my day without having to worry about the battery. Screen is beautiful especially with the 90hz refresh.
Getting the AT&T version made sure I got the important VOLTE and WIFI calling features. These make a huge difference in day to day calling. I would suggest you stick with the carrier version unless rooting and unlocking the bootloader is a must for you.(VOLTE should work fine with the unlock version. However WIFI calling will not)
What I miss and miss a lot is the fingerprint reader. Face unlock works fine but I much prefer using fingerprint. It not only feels more secure but most apps don't support face unlock yet.
Motion Sense(project soli) is pretty useless. I turned it completely off. Google may be able to make this feature better with future updates. Until then I'd appreciate not being a guinea pig for unfinished projects.
If you want a phone that will just work and that has 3 years of updates this is the phone for you.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Google Pixels are a joy to use.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I plan on keeping this phone for a few years since the software will keep getting updates for a long while. The camera is excellent and every photo I take looks great. Google has added so many little touches in the software that I've grown to appreciate and could not see how I could go without. One example is when I'm on the lock screen and a song is playing over the loud speaker say at Best Buy and I want to see who the Artist is It shows on the bottom half of the screen. The face unlock is super fast and is consistent. Battery life is decent. The 18w fast charger it comes with charges the device blazingly fast. The only issues I have had were on a previous unit which had some minor battery problems, maybe it was a bad first batch I'm not sure, but Best Buy helped me get the phone replaced since I have Geek Squad protection which I recommend. I've enjoyed owning this so much that I've helped three friends switch to the Pixel and they haven't looked back.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Storage
Rated 4 out of 5 stars
Great phone, wish it had more storage.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pre-order this phone and got it when it came out. Love this phone immensely, I have had Samsung phones for the past 9 years, so this was a little leap for me.
Pro-
1. The camera is amazing, I am able to take really crisp night time shots. Along with quicker subjects (animals, sports, and cars ect...) and still get a clean picture.
2. Multitasking is easy and fluid.
3. Google assistant is amazing, I can stutter something out and she always knows what I'm saying. I use too have all Amazon Alexa divices and you have too say thing perfectly to her or no result.
4. Connectivity! I can switch from YouTube, Google Play, YouTube Music, G-mail, Google Maps. They all communicate, it makes all my work easier.
Con- This phone only has 128 GB. All major phones coming out have over 500 GB. That's a disappointment. I can no longer have all the movies, shows, books and photos on my phone. Yes, they have cloud storage on Google drive. But there are places I have no internet service at all.
So all-in-all it's a great phone. But buyer beware, there is little storage.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Good all around phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera and build quality of this phone is excellent. They finally included wireless charging which is great and the battery life isn't as bad as I've seen mentioned in reviews. I do wish it included a wide angle lens however and the screen at low brightness changes colors in a strange way. Performance and form factor are as expected.
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Function over form
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been an interesting Pixel year (not to say that each year hasn't been an interesting year for the Pixel lineup). The XL model is what you'd expect: streamlined Android experience with some extra goodies like live captions, voice recorder transcriptions, and even crash detection. However, these goodies that were once exclusives are available for pretty much any recent Android device. Speaking of "exclusives", timely Android OS updates/security updates used to be THE perk. Now other OEMs are beating Google to the punch. As of this writing, there are still Pixel 4 users who still do not have the December Security Update. What I'm saying is that much of the allure that once pulled me towards the Pixel lineup just doesn't exist anymore. Sure, the camera is great for still photography, but video is still lagging behind Samsung and Apple. The battery definitely does NOT last me until the end of the day, and though the 90Hz display is great, the overall brightness of the screen is sub par. I am looking to return this phone and wait for the Pixel 4a, which will bring all of the best parts of Pixel without the heavy price tag.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Great Photos
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To be quite honest I have a love/dislike feel of this phone. I love the camera, love that it gets updated frequently but alas I am not keen on the design and of course the battery life. The battery has to be the worst part of this phone (since we are Sheltering in Place and I don't use it much now outside) by the end of the day I am at around 30% again not using it during the day!
But on the good side, the camera is the best. I also have an iPhone 11 pro max and I think the Pixel takes better photos. With all that said I am still using this phone as my Andriod device.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
No, I would not recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 5 out of 5 stars
Outstanding camera, battery life is just fine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As far as I am concerned, the camera on the phone is by far the most important feature. The pixel 4 XL continues google's dominance in accurate photo capture.
Ram, processor, etc are all just secondary considerations for me, but the pixel 4 XL never feels slow in any way.
Lots of critical reviews about battery life. However, I have no intention of wasting 5 hours of my day staring at my phone. Significant improvement for me vs pixel 3xl with a similar use pattern. Never had a problem making it through the day.
This review is from Google - Pixel 4 XL 64GB - Clearly White (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Processor speed
Rated 5 out of 5 stars
terrific phone
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this phone. Charges fast, charges wireless. So fast for all apps. best buy had the best prices anyplace.
Camera is great!
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Storage
Rated 4 out of 5 stars
Great Phone for a Former iPhone User
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'd had an iphone since about the 2g version. finally made the switch to android with the pixel 4 xl. its very easy to get used to and the camera is amazing. one downside though is no option for additional storage like some other phones but coming from an iphone its not a huge deal like it would be coming from a phone that did have expandable storage.
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Storage
Rated 5 out of 5 stars
Pixel 4XL
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great phone for the price,this is comparable to a galaxy note 10 plus in processing power and camera,it only has 64 gigs of non expandable storage but it does not come with your standard bloat eare like other phones being this is a straight up android phone. Higly recommend this o e
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 4 out of 5 stars
Works great except for slight display issue
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is great. A much needed upgrade from my only S9+. Everything is snappy and having the latest Android is awesome. Only issue has been this green tint during dark mode when in low brightness. But other than that cannot complain.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 4 out of 5 stars
Easy navigation and features.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a phone that would be great for someone who likes it simple and easy to filter through. Great beginners phone. Google has kept it all together with this pixel 4 and the photos are awesome.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
I would recommend this to a friend
Rated 5 out of 5 stars
best android phone
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best android phone for me! No bloatware to worry about therefore, very fast. It's like the Apple of android. It feels premium and after owning it for almost a year, it still doesn't feel obsolete since it doesn't slow down like a lot of android phones I've seen, and the design is still nice. The white color is nice. If you take a lot of pictures though, i would recommend getting the ones with more memory.
This review is from Google - Pixel 4 XL 64GB - Clearly White (AT&T)
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 3 out of 5 stars
Quality Control Issue
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wouldn't buy a Google phone again after this device. I used to own Pixel 2 XL and Pixel 3 XL, and this one was a major disappointment in terms of quality. The frame starts to chip away its paint within a week, and ontop of that the glue that secures the backplate against water was not quality. I took it to the beach and it died, versus my old S8 that survived 3 years with multiple trips to the beach.
This review is from Google - Pixel 4 XL 128GB - Clearly White (AT&T)
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Processor speed
Rated 5 out of 5 stars
Great phone!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast,super easy to use and packed with features. I've had an iPhone forever and love the switch. Don't be afraid
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
I love everything about this phone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great phone overall, but is a bit over priced when compared to other phones. I love the stock android experience with no bloatware. The camera is great, battery life is good, build quality is good, and overall it is a great phone, but I should have waited for the black friday deals to pick it up.
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Great gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband is an HTC user but since they stopped making them he had to get introduced to another phone so I got him this and he says it’s pretty much the same. So if he’s happy then I’m happy!
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
Great phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
my husband loves this phone. Easy to use and has a great camera!
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)
I would recommend this to a friend
Pros mentioned:
Camera quality
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Best Camera, Not so good design and small battery
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best phone for Android purists.... Great Camera, smoothness. Not so great design and battery life.
This review is from Google - Pixel 4 XL 64GB - Just Black (AT&T)