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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 79 reviews

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92%
would recommend
to a friend

Customers are saying

Customers appreciate the powerful suction and ease of use of the WindTunnel MAX HEPA Upright Vacuum, frequently praising its effectiveness on carpets and the convenient long cord. While some find it heavy, many highlight the vacuum's excellent cleaning performance and value for the price. The included attachments are also a plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 79 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    Top Rated bagged vacuum lives up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hoover WindTunnel HEPA demonstrates above average suction for a vacuum using a bag. The unit is a little heavier than last couple bagless units we have owned, but seems to be put together very well and is easy to maneuver. To compensate for this extra weight, we leave the accessories off of the unit and in a storage area. We have also noted that this unit is close to half the level of motor and rotary brush noise of the last two bagless units that where very loud. Best Buy had a great price at the time of purchase! Very helpful employee in appliances that made the purchase enjoyable and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Had all kinds, love this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my old Hoover that was amazingly wonderful and lasted many years. But it was heavy. I tried a Dyson and HATED THE DYSON and the fact it didn't fit under furniture or beds, the round ball was a pain and it never even reached quite far enough under the kitchen cabinet edge. I also hated emptying the nasty bagless container. I threw the Dyson out and was angry I'd spent so much on it. I found this vacuum that has bag (I think it's healthier) and easily goes under furniture and beds, the way they store the extensions is genius, and very easy to push. I mostly like that it is very easy to carry up and down the stairs. It is such a pleasure to use, I vacuumed the entire house the day I got it! Who would ever say they liked vacuuming....! This definitely makes it less than a chore. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level, Weight

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit nosiy and heavy ,but works really well. Picked up lots left behind by previous vacuum .

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Strong Suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. Essentially just have to attach the handle. Long cord which is good. Good suction and adjusts to any height from hardwood flooring to our medium length carpet. A little noisier than our last vacuum, but sucks stuff up better, so I guess that is the trade off.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum I've ever had. Only slight complaint was not realizing that it had a setting to stop the brush bar (for when going over a tile or hardwood floor)...but honestly it was my bad for not reading the instructions. Once I figured out i had to press on the lever it really went to town on the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Great vac for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an expensive vacuum, but after these first few months it still feels and cleans like an expensive model. It is lightweight, powerful suction on both carpet and bare floors, and pushes easily as long as you are on the right setting - if not, the suction is strong enough to make it a real chore to move across carpet. I'd like to see a bit longer cord and maybe an extra wand for the tool, but what we got for the price is far better than the fairly expensive SEARS model from a few years ago. I'll take this one over that model.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great bagged vacuum at a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I find this vacuum to be far superior than our older bagless vacuum. It picks up cat hair really well and gets deep down. It's smooth and despite it's weight it moves very easily. It has all the features and bells and whistles as other high end models. The only thing it lacks is the ability to change it's roller height from the handle. However, you can alter it from the bottom. Not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced another vacuum that I had bought that was bagless. Even though the bagless was reviewed to reflect that it would work well with allergies, a family member emptied it in the house, which caused a reaction. The bag is definitely the way to go! This new vacuum did a great job on my carpets! Haven't had a chance to use the other equipment yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length, Suction

    Rated 5 out of 5 stars

    All parts arrived. Easy assembly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks it all up with main unit and all attachments. Power cord and hose long enough to keep cleaning without repositioning main unit. Foot pedal adjustment to lay handle down to get under furniture very convenient. Red garnet is one of my favorite colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JUST WHAT I NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FIRST THING I DID WAS CHECK CONSUMERS REPORTS FOR THE NUMBER 1 VAC.IT SHOWED 2 MODELS. THIS UPRIGHT WAS #1.LIKED IT BECAUSE IT USES BAGS. THIS IS IMPORTANT BECAUSE I HAVE DUST ISSUES.BAGLESS MODELS LET THE DUST FLY EVERYWHERE WHEN DUMPING THEM.I'LL BU8Y THE BAGS TO CONTAIN THE MESS.IT'S CLEAN AND SIMPLY.PLUS WE HAVE CATS (2) AND IT GETS ALL THE HAIR ON THE FIRST PASS. GREAT MACHINE.

    I would recommend this to a friend
  • Pros mentioned:
    Cord length

    Rated 5 out of 5 stars

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum ! The attachments are great.The cord is long enough to not have to change to another outlet every few feet.I love the material that the bag is made of.Seems to keep dust inside ..where it belongs ! Price was right !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Usable and Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rating by Consumers fits as this is an awesome vacuum cleaner. Easy to use, with all attachments and a powerful vacuum with a great hepa filtration system. We don't mind using bags and this was on sale for less than 1/2 original price. We always go to Best Buy because they will match others in price and have a good selection of user reviews to learn about ins/outs before buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoover vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight but plastic. Excellent suction. Not thrilled with the attachments and tools. The telescopic wand does not lock into place, it unlocks while using it then collapses. Very annoying while you are working The brush attachment has a weird angle. I find it awkward along the baseboards. I am keeping it though because my 2 prior Eureka pet hair vacuums broke within 2yrs. The Eureka was a lot heavier. The Hoover is lighter and less tiring to use

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Excellent Power!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews & this being the Deal of the Day, I couldn't resist purchasing it. I'm so glad that I did. I actually like vacuuming with this vacuum cleaner. It picks up everything so easily, and I love that it leaves the vacuum marks on my carpeting. The suction is exceptional. Best purchase I've made in a while!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 15 year old vacuum and love it so far the attachments are a great bonus as I no longer need to carry the canister vacuum around as well.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every good thing I read about this vacuum is true. Very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is almost perfect. The only negative is the weight. It's very heavy, and combined with the suction power it can be difficult to push across medium-to-long carpet. But it really cleans well, better than any of the bagless vacuums we have had before, including the Dysons.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Heavy but great cleaning power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 years of dealing with bagless uprights spraying dust all over while cleaning and trying to empty their filters, we switched to this bagged upright. Even the air smells cleaner after vacuuming! We’ve done tons of deep cleaning in the last month since purchasing and are still on the same bag for a fairly large two bedroom apartment. All carpeting except for the kitchen. The only potential drawback is that this bad boy is heavy to carry and even push. For an elderly or weak person this might be a bad fit, but if you want to get all the crud up from your carpets and keep the dust particles from floating all over the house, this is a great choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum has been easy to assemble and use. It has been very effective at removing the large amount of dog hair in our home. Satisfied with this purchase. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product for our use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our custodian is pleased with the performance of this product. Ease of use on all types of floors and access to hose and on board tools.

    I would recommend this to a friend
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