4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $629.99
Clearance
Save $420
The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 1038 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers commend the ENVY 23" Touch-Screen All-in-One Computer's touch screen, ease of use, and sound quality, with many praising its user-friendly design and excellent audio. The compact size and reasonable price point also receive positive feedback. However, some users express dissatisfaction with the pre-installed operating system and have reported issues with the hard drive. A few customers found the operating system challenging to learn.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,038 reviews
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    Overall features and capacity great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found set up and installation of windows 10 easy. Screen size perfect for everyday use, and love the touch screen. Everything is at you fingertips. If you prefer different keyboard or mouse easy to change .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great performing Touchscreen All in one system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, great design (space saver), and good price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    it is a great computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works properly ,fast and smooth., I would recommend it to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for home office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is ideal for a home office. I needed a computer that could handle reports and spreadsheets and it does. It has a large hard drive and lots of memory which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect size for an all-in-one computer. Beautiful color and easy to use. Fits nicely on a small corner desk.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speed, Touch screen

    Rated 5 out of 5 stars

    wonderful buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is out family computer. Although some is still getting used to the touch screen capability, we all love it and are glad we invested in this computer. The beats audio is amazing. We can play music from the computer and everyone in the house can clearly hear it, which is wonderful when we all begin to dance around while cleaning. Our high school daughter uses it regularly for homework and she always seems so much happier with it than our old system. The computer is quick, doesn't take up to much space and does exactly what we need it to do, plus more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch computer system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP-Envy 23" Touch-Screen All-In-One Computer System about a month ago at Best Buy. I had the Geek Squad set my computer up an ensure that I had all the appropriate protection. I was very well pleased with the service that I received in the Best Buy Store and by the Geek Squad. After I got the computer home, it was as simple as plugging it in and I was ready to go. The Geek Squad had all the programs and protection already installed. Anyhow, I have used this computer for a month now and I love it. I really like the 8.1 windows system, the easy apps, and the touch screen features. This computer is super fast regardless of how many programs I have open at one time. The Beats Audio is a plus with the speakers clear across the bottom of the screen. The sound is the best I have ever had on any of my past computers. This computer does not come with a built in cd player but a portable one is included with the package. My final note is the 23" inch screen is rocking. I will never have a small screen again. I hope this review is of help to you and I don't think you'll be sorry for purchasing one of your own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speed, Touch screen

    Rated 5 out of 5 stars

    Great desktop for your home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy was the best investment my family and I have made this year. If you want a more modern home screen this computer has it or if you like the original desktop feel this computer has this too. The all in one feature is great. Having beats audio is certainly a plus and sounds excellent whether you are listening to music or gaming. It's touch screen or a mouse can be used, fast speed and very slick in style. One of the collest features is that the screen can be manipulated in to multiple viewing positions. Do buy if you are looking for a desktop , you won't regret.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Great Touch Screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was easy to set-up, especially since my husband did it for me! It is extremely fast with a nice size touch screen which is much appreciated by someone who uses an iPad and iPhone daily! Good value for resonable price. Takes up little desk top space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Touch screen

    Rated 5 out of 5 stars

    great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great computer with large touch screen monitor, friendly for adults and teens alike. I love the windows layout Which is very user friendly. The sound is awesome with Beats by Dre. The all in one is great add it looks so much nicer and saves lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Easy set up, works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to set up and works well, as labeled. I have two cautions, though I still recommend the computer. If you actually read the directions (which I did), don't look for the dongle to connect the keyboard; it is actually built in. (I called customer support & wasted time there, because the box has a spot for the dongle & directions refer to it, so I thought it had been omitted in our box; they told me it is built in.) Like another reviewer, I ended up purchasing a separate keyboard and mouse because I didn't like the feel of the keyboard. In spite of these two limitations, I am happy. The sound is good, touch screen works well. I think it is a good computer for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that this computer is amazing. The Beats Audio is a Plus the sound so clean and fine definition. The speed and ability is so precise and I believe this would make a perfect computer for a business and your family. The Programs are very top quality programs. The Dragon Assist is so useful. The software is like having your own Secretary. Quality is the Envy computer. the clarity is suburb. I have Glaucoma I needed a large Screen. I was thinking of the 27 inch one. I bought the 23 inch one and I could see this computer so very clear. No struggle. Also if you are into movies or TV from screaming this is super great quality. you think your in a theater. I would recommend this HP Envy. By the way the touch screen cuts the downtime up. it is so much faster to use the touchscreen and typewriter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    HP desk top computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TOUCHSCREEEN COMPUTERS ---REALLY EASY TO USE Imagine the best qualities of an iPad, a laptop, and a tower computer, all combined. That's what HP's ENVY computer is. You get the computing power, and screen size, of a good desktop computer, combined with much of the portability of a laptop, and of course the touch screen interactive computing of an iPad. Its a breeze to use. Just take it out of the box, plug it in, sign in, and you're off and running. Even tho the computer comes with wireless keyboard and mouse, for most of the time, I never use them. I'm able to do about 95% of what I'm using a computer for, without the mouse and keypad. It has a keyboard on the screen, if you need to type in a password, or type in a search command. If you need to move the curser around, use your fingers. That's what makes this computer so much fun, and so easy to use. If you enjoy Google Earth, you are going to love surfing around the virtual world using your fingers directly on the screen. Open up your hand, and the screen enlarges. Tap your fingers, and you zoom in. Swipe your hand sideways, and you can enter another open app. Surfing the net has never been so much fun. This computer would be good for people who have difficulty reading small script, don't understand how to work a mouse, or who have arthritis and find it hard to navigate using a mouse and keypad. In other words, elderly people would be able to enjoy this computer far easier than a non touch screen model. If you are looking at a video on youtube, just spread apart your fingers to enlarge the movie, or tap the screen once to pause.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Speed

    Rated 5 out of 5 stars

    A+ Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my laptop with this all in one. Best decision I could've made. Easy to use, huge screen, great sound system and super fast! Would highly recommend to anyone looking for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Excellent touch screen used for a small business.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up; large touch screen; great audio; compact as far as no tower. Everything is configured in the monitor itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched heavily before I purchased this all-in-one. It's fast and easy to use. A breeze to set up. The audio is high quality. The screen is large and graphics display is quite sharp. It connected very quickly to my household network and wireless printer, and continues to communicate very quickly with my printer. Used for photo editing, heavy MS Office use, heavy internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    love all the bells & whistles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this all in one after many years of using tower desktop units. this is an excellent product and was very easy to set up. It has tons of storage and great speed for every day use and also for using QuickBooks for a small business. The screen is perfect size and it really doesn't take up a lot of room on the desktop. Love the touch screen. Only one wish - bigger keyboard and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical because I had a tower computer running windows 7 and I loved that thing but it eventually died literally. I went to Best Buy hoping to find something similar but as I was looking around, the sales girl showed me this and some of the great features so I decided to take a chance and at first I hated windows 8 but now I am in love! I really love the touch screen feature on this. I didn't think I would but it is really convenient at times. I also didn't think I would like the idea of downloading "aps" but I find it fun and interesting. Overall this is just a great fast machine suitable for my every need. Setup is a breeze. I really like the portability of it too as opposed to the tower I had. The only thing I wish it would have came with Microsoft Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Touch screen

    Rated 5 out of 5 stars

    Space Saving & Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been editing a large video that included tons of stills and a music track, and my old laptop was not keeping up. This was the most powerful all-in-one Best Buy had in stock during my visit. I liked the idea of saving space with the all-in-one, while still getting a nice, big display to work with. And it's actually somewhat portable - SOMEWHAT. Moreso than a typical desktop, anyway. This computer was very easy to get up and running. It took no time to install my video editing software and go back to work. Editing pictures and videos is a breeze on this computer, and the large screen really helps. I even got used to the touchscreen pretty quickly, and use it to zoom in and out of photos when editing. It's also very useful for other tasks during photo and video editing - especially when I take standing breaks while working, tilt the screen way back & down (the tilting and maneuvering options are excellent, and very sturdy), and work without a keyboard for a while. I highly recommend this computer if you want something bigger than a laptop, less space-consuming than a PC, and if you aren't interested in expanding/modifying your device over time. Oh, and my kids love the touchscreen games! I can't wait to get my own office...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality, Speed

    Rated 5 out of 5 stars

    i love it. ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen ,faster and easy to use.. good sound. ..

    I would recommend this to a friend
Sponsored