Customer Ratings & Reviews
- Model:
- 81WF004CUS
- SKU:
- 6449490
Rating by feature
- Battery Life
Rating 3.8 out of 5 stars
- Speed
Rating 3.2 out of 5 stars
- Display
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the large screen, affordable price, and user-friendly nature of the Ideapad 3 17. It is lightweight and suitable for work. However, some users have concerns about its performance, boot time, and battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Boot time
Should have gotten solid state hard drive
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my best purchase. The screen stopped working at the 2yr make and it wasn't worth the cost of repair. I should have purchased the solid state hard drive for $200 more
No, I would not recommend this to a friend Not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer has a slow start up and lags moving from site to site. Also charging cord has a large plug in for acc outlet which takes up two outlet spaces. Plug in wants to fall out of plug in due to size and weight.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, will boot from off to the Windows 10 Desktop Screen in less than 40-seconds. If you are experiencing slower boot times and/or generally slower than expected performance, even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Dont buy lonovo products
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would give negative stars if i could nothing works on this piece of trash. Nothing loads and if it does you cant click on anything wish i never bought this thing. Wont even download windows updates
No, I would not recommend this to a friendWork laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is everything and is described as play is good and large little bit hard to set up understand the setup process other than that keyboards great the placement everything is good laptop is great experience purchasing it at the store not so great
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. This model ships with both audio as well as onscreen step by step initial setup and Windows 10 Activation instructions. Here is a link to more information about the initial setup and activation of Windows 10: https://www.zdnet.com/article/how-to-set-up-a-new-windows-10-pc-perfectly-in-one-hour-or-less/. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
- Cons mentioned:Performance
Absolutely Terrible, Horrendously Bad Laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give Zero.Zero stars if possible. The laptop was literally lagging upon startup. My first message when I opened Edge was that the system had frozen. There is a 1-5 second lag every time I type or open a web page. As a special bonus, the screen went black, and I can no longer turn it back on. Going right back to Bestbuy - absolute garbage.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad 3 17 Laptop at initial setup and activation of Windows 10. since you can use the Edge Browser and access the internet, setup and activation of Windows 10 is complete. This model ships with Windows 10 S-Mode 64-bit Operating System installed. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Even if you have switched out of S-Mode to Windows 10 Home, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
A versatile data addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and consistent. Excellent management of data.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 Laptop. We are pleased to hear that the features and performance of the IdeaPad 3 17 meets your computing needs so well.
Big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really large + clumsy. Had 2 buy an adjustable, lay in bed table tray desk top, so I could b comfortable using it.
I would recommend this to a friend- Cons mentioned:Battery life, Speed
Average Preformer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performance. I'd had good luck with Lenovo, switched to HP, and decided to go back to Lenovo b/c of my issues with HP's bloatware. Perhaps I should have waited longer. I do like the color of this laptop, I do like the size of the screen and the TB of storage. It can be slow to start up, has an unfortunate tendency to run hot, and the battery life drains quickly when unplugged. Does charge quickly, the video quality is good, the sound is good.
No, I would not recommend this to a friend - Cons mentioned:Boot time
Great value but needs some help
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a solid value for the price. It works...however the included internal hard drive is insanely slow to the point it can grind everything to a halt. I recommend this laptop if you install a new NVME drive and clone the existing internal HD to the new NVME drive. Use the 1 TB for generic storage and make sure you're booting to the NVME drive. It wouldn't hurt to add additional RAM as well, but the hard drive is basically a deal breaker from a performance standpoint unless you add a NVME drive.
I would recommend this to a friend - Pros mentioned:Gaming
Its cheap but gets the job done for me
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. I can do the basics plus play some games. This thing has been beaten up pretty good the past few years and its still working.
I would recommend this to a friend - Pros mentioned:Price
Decent laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a long time without much issue until the kids destroyed it. Cheap enough and works well if you keep it away from little kids. Good for basic computing.
I would recommend this to a friend - Pros mentioned:Price
Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, but not good for someone that uses it all day everyday for work or school. It quickly burns out and stops being able to work without keeping the charger plugged in. I like the color.
I would recommend this to a friend - Cons mentioned:Battery life, Speed
Disappointed in Charge Life and Power Cord Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to think Lenovo computers were pretty good, and it probably still is. However, this particular laptop doesn't even hold a 3-hour charge before having to plug it in! I'm truly unhappy about that. Also, the power cord plastic plug's end for this machine is a ~3-in sq HUGE, AWKWARD, and doesn't fit into just any electrical outlet. It's a slower processing machine than I am accustomed to. LESSON LEARNED: Take EVERYTHING out of the box and look at it to make sure of what you're getting. I paid for the virus protection on this machine, but McAfee keeps prompting me to pay for more a la carte protections. I'm trying to give this computer a good chance to prove that it's better than I it's turning out to be, but I must admit, I'm terribly disappointed in the short charge it has before I need to plug it in again, and I'm terribly disappointed about the big awkward plug on the charging cord.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS, ships with a 3CELL_42WH_INTERNAL, Lithium Polymer Battery, which within this configuration, has a battery life of up to 9 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. The Lenovo IdeaPad 3 17 Laptop, ships with a 30-day trial of McAfee Virus Protection Software. This VPS will activate with the initial activation of Windows 10, then protect your computer against virus attack for the 30-day trial period. You do not need to use McAfee. Just uninstall McAfee before you use Windows Defender or install your own 3rd party VPS, as there can only be one active VPS on the computer at a time. Here is a link to information on uninstalling McAfee from Windows 10: https://service.mcafee.com/webcenter/portal/oracle/webcenter/page/scopedMD/s55728c97_466d_4ddb_952d_05484ea932c6/Page29.jspx?wc.contextURL=%2Fspaces%2Fcp&articleId=TS101331&_afrLoop=1355161020222084&leftWidth=0%25&showFooter=false&showHeader=false&rightWidth=0%25¢erWidth=100%25#!%40%40%3FshowFooter%3Dfalse%26_afrLoop%3D1355161020222084%26articleId%3DTS101331%26leftWidth%3D0%2525%26showHeader%3Dfalse%26wc.contextURL%3D%252Fspaces%252Fcp%26rightWidth%3D0%2525%26centerWidth%3D100%2525%26_adf.ctrl-state%3Dx25crirbo_9. The included AC adapter/charger ships with a standard USA wall plug and will fit in any UL Certified USA outlet. If you continue to have issues with your IdeaPad 3 17 Laptop, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.
- Pros mentioned:Price
Rushed buy with a happy ending
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had not heard of a Lenovo before walking into the store, I've had Dell and Toshiba laptops in the past with no major complaints, but I was in a hurry to get something reasonably priced for an upcoming trip and the person in line ahead of me was buying one so I did too. 3500 road miles later and I have zero problems or complaints. Same size screen as my old laptop at about a third of the weight. The very competitive price was what I was drawn to first, but I like everything about it now that I have had it a while.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad 3 17 laptop. We are pleased to hear that the IdeaPad 3 17 meets your computing needs so well.
- Cons mentioned:Boot time
Good laptop, drive performance meh...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good performing laptop. It does what I need it to do without hesitation. I can run multiple apps with no issue. My only complaint was the 1TB Hard-drive it came with. That was the only performance bottleneck it had. I made an image, and swapped it out with my Samsung Evo SSD from my old laptop. Installed Samsung magician and am running rapid mode now. The laptop now takes no time at all to boot and start running applications. I do recommend this laptop. The quality is pretty good for the price, but I think a slightly smaller SSD drive for the performance gain is worth it. Also doesn't hurt to bump up the memory a bit.
I would recommend this to a friend - Pros mentioned:Large screen, Price
Stuck in the 20th century, reviewing a 21st centur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality adequate, but not the best. Only the lower left quadrant of the control pad actually controls anything. It was in my price range, has a large screen and has more features than I need. My last laptop had a broken hinge, leading to a cracked screen. I bought this one more because the hinges appear sturdier than for any other reason. I'd buy it again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with the touchpad on your Lenovo IdeaPad 3 17 Laptop. You can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. If the issue continues, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Good laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice laptop. Does what you need it to do.
I would recommend this to a friend- Pros mentioned:Price
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device was very nice upon purchase. I kept this device for about two weeks, but later returned it due to issues with the internet connection. Unfortunately, the laptop experienced delayed website loading, streaming, and responsiveness. I did fall in love with the price, size, and quality initially, but this laptop was not a good fit for me.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with the 5G, Wide-Range/High Speed 2x2 802.11AC Frequency WiFi within the Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. Be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Pros mentioned:PriceCons mentioned:Speed
Serviceable. reasonably priced but slowish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Serviceable, reasonably priced, but slowish. My wife needed a new computer and we decided to go low end as she uses it for a limited number of purposes, primarily taking French online courses, playing card games, checking the news and zoom. So far, the computer has done all those things acceptably. However, it is a bit slow processing stuff. Definitely not a computer for a gamer or somebody whose livelihood involves working on line.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS is a fast configuration when working with moderate to heavy workloads. This configuration ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. This model has the 10th Gen 4-Core/8-Thread Intel Core i5-1035G1 processor, supported by 8GB DDR4-2666MHz RAM. WiFi connectivity is 5G, 2 x 2 802.11ac frequency for Wide-Range/High Speed WiFi connectivity. If you are experiencing slower than expected performance, even if you have switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
- Cons mentioned:S mode, Speed
Not sure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was an excellent bargain for the price. This is my first Lenovo. I was quite frustrated when on the second day after receiving this the "S" mode I had removed was back again and after 2 phone calls to Microsoft and 4 hours they reinstalled Windows 2x to give me the Windows 10 home version. The issue I am still having is getting used to the neon-ish tint on my apps and games and the sallow color in the background of web pages. I called again today and was told the color display is fine but I can't get used to it as no screen I've ever had was this way. I am thinking of returning it. I also don't see any more speed than my 7 yr old 8.1 laptop. So disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your lenovo IdeaPad 3 17 Laptop, model number 81WF004CUS. Regarding the screen image issue, be sure you have auto-brightness turned off. Here is a link to instructions for turning off auto-brightness within Windows 10: https://www.tenforums.com/tutorials/70157-enable-disable-adaptive-brightness-windows-10-a.html. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 866-426-0911.