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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2270 reviews

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Rating by feature

  • Setup

    Rating 4.2 out of 5 stars

  • Range

    Rating 4.1 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers enjoy the Velop AC1300 Dual-Band Mesh Wi-Fi 5 System's ease of use, expanded Wi-Fi coverage, and strong signal. Many appreciate the improved range and performance compared to single routers, finding setup straightforward. A common concern, however, is the relatively high cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,270 reviews
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 4 out of 5 stars

    Overall very happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and overall works pretty well. I would have given it 5 stars, but even with 3 nodes I can barley cover my entire house (1800 Sqf). I could utilize a couple more... The app makes it easy to visualize your network and see signal strengths.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys Velop system replaced my outdated Apple Router. To date I can’t be more pleased with the performance and features of this product. The base station and nodes allow me to hardwire critical home automation and media devices for the fastest downloads. All other wireless devices have excellent signal strength throughout our home. Setup was easy using the Linksys app and I especially like being able to keep track of each device within the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Best system for whole-house coverage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking to replace my old WiFi network since I've added a whole lot of networked devices over the past decade. Linksys hasn't failed me, so I stayed with this brand, and I am glad I went with the mesh system. The mesh system was recommended by a colleague who works in IT and I have not had any problems with it since I started everything up. With one node in the office and the other between the kitchen and living room, the whole house is covered. The app allows you to manage the network via your phone, but I've also found you can still manage it through your PC as I could with the previous Linksys router. Best part is, if you need to, you can add additional nodes. Definitely great for anyone who wants WiFi for the whole house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Simple system for never having a mesh system.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with app and step by step instructions using the app helped. This was the first time I’ve ever set up a mesh system and had no issues. The individual set up for each unit took about 15 minutes each but worth the wait considering the app does all the work. After the set up the WiFi worked right away and noticed the internet was faster after sometime. The app is cool and like all the options it gives you including testing your mbps speeds. I’d recommend it to a friend and already convinced my parents to purchase on for their new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whole Home Wifi that's Easy to Install and Operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Google Wifi for about a year and went to Best Buy with the intention of buying a system for my father's house. He had a traditional single router system from AT&T, so signal was spotty within the house and nonexistant in the yard and by the pool. The salesperson convinced me to try the Linksys Velop instead. It was the same price as the Google 3 pack system but broadcast a stronger, faster signal. It was easy to install and seems to cover the whole house pretty uniformly. Coverage in the backyard isn't great, but they offer a stronger (and more expensive) system that would probably provide coverage everywhere. Instead, I was able to add a single Google Wifi Router to the system and extend coverage into the yard. The Linksys App is also user friendly and offers a wide range of features. Unlike the Google Wifi App that allows prioritization of only one device, Linksys allows 3 priority device designations. I highly recommend this product for anyone with an average size household and a need for universal wifi coverage for smart devices and video streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good mesh router for a decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iit is very easy and painless to set up. You download an app to your phone and set up each location. It does help with getting a connection allmover the house. There were a few drops since I got it but I haven't had one in a while not was I able to figure out if it was the routers or the broadband modem of or spectrum... Since it stopped occurring, I'm not worried about it.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to Setup - Good Performance

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Linksys Velop Dual Band System for about a week now. I originally came from an aging DLink DIR-655 Extreme N Router that I have had for almost 10 years. I haven't had any issues over the last week using the Mesh system, and I have been happy with its performance. My house is 1700 sqft split between 2 stories, and an attached garage. I have gone through and performed a couple of network benchmarks and random tests to see how the new network performed over the old. But first: The Dual Band Velop Mesh System (3 pack) The system comes with 3 separate nodes, hence the 3 pack. Each node is an AC1300 router (867 Mbps @ 5GHz, 400 Mbps @ 2.4GHz) with simultaneous dual band radios and MU-MIMO. MU-MIMO allows multiple WiFi users to communicate with the router simultaneously without taking the performance hit - this is the latest and greatest router technology until 802.11ax gets released in 2019. Each node packs 3 antennas and amplifiers, as well as 2 ethernet ports (for WAN or LAN use). Along with the nodes the pack comes with a single ethernet cable (its not marked, so I assume cat5e) and power adapters. Setup is pretty straightforward. You need an Android or IOS device to download the Linksys app to do the setup. I followed the quick setup guide in the box, and from there the app gave me instructions going forward. I ran into 1 issue with each node. For whatever reason each node had to be reset (with the button on the bottom) before the app would pair with it and setup. I can't imagine this is the intended operation for setup. The app eventually will suggest that you reset the node, but only after failing to pair several times. Once the first note is setup and connected to your router, you add your next node. Wash, rinse, repeat. Once they are all setup the mesh network forms one contiguous wireless field that has a single Wifi name and password. You seamlessly switch between nodes as you move about your house with your device. There's no drop in coverage before the next beacon picks you up. You can also add additional nodes to this system - you are not limited to just the 3 that come in this kit. I initially setup the other 2 nodes as completely wireless beacons and tested their speeds. I now how them connected as wireless backhauls (connected with ethernet and linked back to the main node through a couple of gigabit switches). I already had the ethernet cabling ran to the places I deployed the nodes so these config made more sense to me. Old vs. New The first big change I was hit with the lack of LAN ports available on the nodes. My DLink had 4 LAN ports available. With the router eating up one port I had to add a gigabit switch in order to service my 4 LAN branches. This isn't the end of the world - I added in a TP Link TL-SG1005D ($15 on bestbuy.com), and that was the end of it. The next thing I found was doing my first wired speed test (I ran the Ookla Speedtest). I have Spectrum 200 Mbps (supposedly). With the DLink I consistently got around 130-135 Mbps. With the Velop I am only hitting 110-115 Mbps. Not the worst hit, and the kit does say its for internet plans up to 100 Mbps. The Velop tri-band nodes are made for higher speed plans (300 Mbps). While the DLink did hit higher max speeds, I could easily overwhelm it with a sustained max speed download and some mild internet traffic. I have 3 devices (PC, laptop, and Xbox - all wired) all downloading 100GB games right now, and they are clipping along at 85-95Mbps sustained. This would have been impossible on my old router. Wireless internet speed tests were almost pointless on the DLink. The best I got was 55 Mbps standing 5 feet from the router, but where I normally sit in my living room it was 18-22. With the Velop at 5 feet I hit 106 Mbps. The lowest I have managed to get in my house is 93 Mbps (and that was in my garage). I know my house falls well below the square footage for this setup (4500 sq ft). I ended up disabling 2 of the nodes and tested again. I still had pretty good coverage but with the lowest in the house being around 40 Mbps, but I had very little coverage in my garage so it dropped down to about 18. With 1 node disabled (the one closest to the garage) my house coverage was perfect and the lowest speeds were in the 80's (garage bumped up into the 50's). All of these speeds are with my system setup up as the wireless backhaul, but their coverage Performance I wanted to test the performance of the nodes so I booted up LAN Speed test from Totusoft and performed some dummy file transfers between my computers. My transfers went from a computer with NVME ssd to a computer with a mechanical HDD (I tried to get my other laptop with an NVME drive working but it wasn't cooperating). In wireless backhaul mode with everything on a wired connection my max speeds were 124 Mbps (writing to hdd) / 423 Mbps (reading back to SSD). With both PC's wireless I hit 101 / 314. I do get limited by the HDD speeds, but it still it gives me a good benchmark to go off of. With everything in the same position, and the nodes and PC's fully wireless I ran it again (no backhaul). The PC's were connected to 2 separate nodes that are about 35ft (and a couple of walls) from each other. I hit 95 / 202 with this setup. That's a pretty big drop from each successive test, but I expected that. The backhaul setup with wireless PC's has one less wireless transfer than the full wireless setup [PC <-wireless-> node <-wired-> node <-wireless-> PC] vs [PC <-wireless-> node <-wireless-> node <-wireless-> PC]. This is still excellent performance. I have used a WiFi bridge in the past to boost my signal, and the throughput drop was substantial (>60% with a doubled range boost). Reliability At the heart of the Mesh system is its ability to self heal if a node goes down. As long as the node connected to the router doesn't drop you shouldn't lose internet and your WiFi network. I have kept a system uptime logger going on my PC and it has been 100% for the last week. Not a long sample, but my old router experienced 18 min of downtime in a similar span of time. I played around with power cycling the nodes to see how quickly they would reacquire the mesh - it was usually around 30 seconds. I would also get a notification through the app that a node went down. Interface The app interface is pretty slick and simple to navigate. This is no longer the router configuration of the old days. Some networking pros may cringe and the simplicity, but most folks just want their router to work without much effort needed. I have no issue looking at what devices are connected, what nodes they are connected to, and setting QoS rules. Overall, I am very pleased with the performance of this Mesh system. It's not maxing out my internet connection, but if I need to I can add a tri-band node to the mix. I am very happy with the ease of setup and the app interface. I think It's really well thought out and easy to use. The design of the nodes is a little modern, but I think they look cool. They fit right in with a google home device or any other IoT device on the market these days. So if you have a large house in need of better WiFi coverage, check out the Velop Mesh System.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great extender

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this wi-fi extender due to the children doing remote learning. This is the best extender but I wish in came in black. I have never had a problem with this and it was very easy to set up. I would recommend this to anyone who needs more wi-fi throughout their house or outside.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Velop Mesh Network is a Godsend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large house for which the Velop mesh network is a godsend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh wi-fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using a mesh wi-fi system this is the best I was going to go with the Google but when I got to Best Buy's I told him what I needed and this is what they gave me and it works awesome wouldn't go no other way I recommend Steve anybody that needs wi-fi in different spots of their house or in the backyard very good reception and it really boosts your Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t know much about WiFi mesh. I needed for working from home and having only 50mb this system makes stable and better bandwidth. I really recommend this item to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful System At A Lower Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys Velop AC3900 set is the company’s (slightly) lower priced “whole home wi-fi” (aka mesh wi-fi) system targeted for 3-4 bedroom homes with internet plans below 100 Mbps (there is a much more expensive Velop AC6600 system for larger homes that is capable of handling premium internet plans up to 300 Mbps). What you get is a powerful trio of cooperating units that establish a large area of continuous wi-fi to prevent the inevitable dead spots that arise from a single, centrally-placed unit. One node connects directly to your router or cable modem and the two other nodes work independently as satellites to provide a large seamless network. Each unit has two ethernet jacks on the back to connect non-wireless devices (see picture). Linksys claims these units can cover an area up to 4500 ft.² which is way larger than my house but it erased all my problem areas (and my wi-fi remains very strong in the houses of my neighbors on either side of me). Setup requires a smartphone to get the units setup/synchronized - there’s an easy to use Linksys app for that - and the app allows you to establish a guest network, provides a speed test, and allows you to prioritize your devices. These units have a small footprint - each one is about the size of a soda can. This is a solid system!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this. It is difficult to manage and any of the nodes will go offline every so often for no apparent reason. I find my device will link to the node farthest away when a there is a node available close by and there is no way to reassign the device to the closer node. This means the device has a weak Wi-Fi signal because it is accessing the node in my basement (2 floors away) and not the one on the same floor. When you view your devices in the app, the details say that my Samsung Smart TV is an "MacBook Pro" running on "macOS Mojave". The details for my HP printer say that it is an "iPad mini" running on "iOS". There is no way to tell the app that the details are wrong (and I have tried removing each device and reinstalling them) and although I am not certain this effects its performance, I do know the system is very user unfriendly, inefficient and contributes to a slower internet than what you pay for. I have had this Wi-Fi system for a year and have regretted it ever since. Unless you are a member of the Geek Squad and can overcome these obstacles, I believe you too will regret your purchase. At >$300, I can hardly just go out and afford a new system.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, TKprov,

      You can try to use the channel finder to optimize the Linksys Velop Dual-Band Mesh System, and toggle node and client steering to see if that will make any difference. For further assistance, please share more details at [email protected] with the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Pros mentioned:
    Setup, Speed, Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Mesh Wi-Fi, easy set up and great coverage

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Linksys Velop Dual-Band Mesh Wi-Fi system is very easy to set up using the Linksys App. The units are small and fit in with just about any décor with a modern, but not too modern look. My wife even allowed me to place one in the kitchen so that was a plus for the design in my book. The three nodes easily provide coverage throughout my 2300 sq ft. house and the entire back yard area, front yard, and garage. They are well packaged, and the presentation of the devices is top notch. Something I have come to expect from Linksys. I easily connected up the main node via the RJ-45 cable that was included in the packaging and just followed the set-up procedures in the App. I didn’t have to update the firmware, but I have read that others had to right out of the box, so your mileage may vary on that one. If you do have to do that, you will probably be waiting a bit for the upgrade to complete. My cable modem speed is 100mb down and 13mb up. I am seeing speeds faster than that in the times that I have checked. I have not noticed any slowdowns or buffering while multiple devices are streaming in our house either. I tried to max it out by streaming Netflix on both TV’s, and YouTube videos on three tablets and two phones. No issues to report there. I did have a node status light turn orange and another one turn red at one point and I simply turned those ones off and then back on and they came back with a blue light. I will keep monitoring them for continued issues. Linksys provides a 3 year warranty with these so I am sure I will have no problems. These also give you the ability to set up a guest Wi-Fi and you can toggle it on or off using Alexa. My guests have been impressed with that feature. Also, each node has two ethernet ports that can be used for wired devices near those locations. The only node that you can’t use both ports is the main node that has to connect to your ISP (internet service provider) with one of the ports. Over-all, I am very impressed with the speed and ease of use so far with these.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. WHEN they work they’re decent, but these things are WAY too expensive to not work well all of the time. Nodes go offline for NO reason. You have to restart them then they’ll connect. Not even moving them. They’re no where near the limits of the distance they claim, yet lose connection all the time. 1500 sq ft house and got this to fix some dead zones. Super disappointed, definitely NOT worth the money, and definitely DO NOT RECOMMEND!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      We understand your sentiments, and we're here for you. Let's make sure that the firmware of the Velop is updated. If the issue persists, our Escalation Engineers would like to investigate the setback further. Please email us at [email protected] with your contact details and the link to this review.

      Regards,

      JC
      Linksys Support linksys

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% satisfied , improved big time my internet signal in my house

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Wi-Fi Coverage for Medium Sized Homes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of the Linksys Velop mesh Wi-Fi system takes the performance of its last model and puts it in smaller units that perform just as well. The AC3900 model comes with 3 nodes that you place throughout your home to provide extensive coverage up to 4500 square feet. This is enough to cover small to medium sized homes easily, and even some larger homes. If you have a very large house and/or would like extended coverage outside into a larger sized yard, the AC6600 model is available and covers up to 6000 square feet. Set-up for these units was extremely easy, just like my last Velop set. A quick start guide walks you through the process of hooking up your nodes, installing the app, and getting connected to your devices. It takes minutes and is easy to complete. After completing the set-up process I tested speeds and was able to get maximum upload and download capacity on my laptop throughout my house (45Mbps). This model is rated to perform at speeds up to 100Mbps. The nodes are small and fit easily on bookshelves or anywhere else you would like to place them. I didn't notice any lesser performance from the previous model despite the smaller node size. This Wi-Fi system has great performance at a good price. I highly recommend it for anyone looking to improve their wireless signal in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Art + Tech for My Smart Home

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super freaking cool wi-fi system and it is worth every part of the few minutes it took me to set it up. I got the shorter Velop system because I already love the mesh networks. The fact that Linksys developed a smaller/cuter system that I could link to my current nodes made adding these a no brainer! I honestly thought it wouldn't be as easy as it was to link the new nodes to my current system but the setup is so very easy. From plugging it in, to linking it to my Linksys application on my phone it took about three minutes for each node to begin beaming. So what you'll love is that Linksys has taken out the drawn out task of logging into a random website and loading up the network on the application. Now you can manage your devices and their health from the click of an application. In that application you can test your internet speed, manage users, priorpitze devices and more. I made my gaming system a top priority and now with coverage all over my house there's no way I'll lose speed. The system automatically maintains it's health by updating itself and if for some reason something goes wrong it tells you by blinking a red color, or blue if it is in good health. When I was younger having to run devices on dial up I never thought the devices that provided internet to me would be so cool. In no way am I talking this trio up more than I have to. I recall being the kid who wanted a home that was so smart, it could me autonomous and having added the Velop makes this very possible! I hope this helps any of you who are looking to update your home from one standard router to these artsy pieces in your home. Lastly, these little guys are like mini sculptures... see for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    First class WiFi system

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, device comes in great neat packaging. Instructions are included and very easy to follow. You need to download Linksys app and just follow the prompts on it. I have set up 2 nodes without no issues and decided to do 3rd day later because I was doing setup at 1 am. Next day when attempted to add 3rd node I have experienced issues and no matter what I did it wouldn’t add 3rd node to the system. Then I decided to reset both installed note and re-added all 3 without any issues. My system is covering 3 floors (one node for each floor) of 2300 sq/ft and connecting more than few wireless devices such as sensi thermostat, several ipads, several computers, 4 tv’s, amazon fire tv sticks and 2 printers. My internet plan is 150/10 from Xfinity and when connected to Velop I am getting 180/11,9. Connection seems to be speed stable and so far without any disconnections. However I did saw status light changing from blue to amber once but did not see any difference in my connectivity or speed. I also like few implemented features such as: Color indicator notifying you of your connection status Device prioritization And my favorite is alarm which could be enabled in case one node gets disconnected or loses connectivity Pros: Fast Wifi Stable speed Easy setup Size & design Alarm Expendable Cons: Local IP configuration limited to 192.* First node must be wired connected to your modem Wall plugs are big and covering extra plug on power strip I must say - I am very pleased with this system and I would highly recommend this to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Another winner from Linksys!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an IT guy, I've worked with LOTS of routers over the years. Lately, I've had a chance to play with several WiFi Mesh devices, including this Velop Dual-Band system from Linksys. Linksys has done a really, really good job making the setup of a home mesh system easy. You don't even use a computer - just the Linksys app on your phone or tablet! Attached is a picture of what you get in the box: 3 identical towers, 3 power adapters and an network cable. Just pick a tower - any one, plug one end of the network cable into any of the 2 ports on the tower, and the other end into your switch or cable modem. Run the app - and it walks you right through! It will prompt you to setup the other devices and test their connectivity too. Really slick - nice job Linksys. I was equally impressed with the speed of the devices. I have 100MB download speeds and 20MB Upload, and I was consistently getting that from all locations in the house. There tons of technical details in the specs to bore you - but I found that these just setup easy - and work well. You don't have to be a techie - but in case you get stuck - they provide a Personal Velop Concierge to you (an 800 number) in case you need help. I've attached another picture of one of them sitting on my fireplace mantle. I have a 2 story home with a basement - so I have one on each floor. Definitely worth your money and time if you still find yourself having dead spots in your home. Don't waste your time with WiFi extenders, change your WiFi to a mesh system and make your life easier!

    I would recommend this to a friend
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