Customers express satisfaction with the wireless functionality and ease of use of the keyboard and mouse combo. However, a significant number of users reported issues with the keyboard's quality and durability, citing malfunctions and difficulty determining key lock status. Some customers suggested considering alternative brands for a more reliable experience. The need for replacement was a recurring theme among those experiencing problems.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
Rated 1 out of 5 stars
Did not work for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really wanted to like this kb/mouse combo, but had to return it and get a competitor's instead. On this Microsoft Desktop 2000 Wireless combo, the mouse wheel rolls freely as opposed to having stops when you roll it. The kind of wheel that sort of pauses at intervals while you are rolling works better for me. Probably just a personal preference, but the Microsoft product really seemed to jump around when I was scrolling. If I had scrolled down and then released the wheel, the screen would jump back up a few lines - and vice versa when scrolling up.
No, I would not recommend this to a friend
Pros mentioned:
Wireless
Rated 4 out of 5 stars
Love this!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Im in love i believe i have had this for a little more than a month now and its still doing strong. I went to the Apple store, and saw an Apple mouse and keyboard.... Cool, but i dont wanna pay $120 before tax on a wireless and mouse. Thats like 2 1/2 weeks worth of groceries... well anyways, so i did some surfing and Im happy i looked. Looking saved me like $60+!!! GO BEST BUY!!!
I would recommend this to a friend
Pros mentioned:
Wireless
Rated 5 out of 5 stars
Great keybord and mouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hey, I mean it's just your basic wireless keyboard and mouse combo, but it does what it's supposed to do and was a great price!
Still on my 1st set of batteries so I can't comment on batt. life.
It's got everything most users need!
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 4 out of 5 stars
good quality wireless keyboard and mouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
need to include reference sheet regarding the symbols on the keyboard. they are not all self explanatory. also don't like the fact that there is no light indicator when the CAPs Lock is active. otherwise good quality product.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 3 out of 5 stars
Very plain keyboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Keyboard serves its purpose. Design is a little small, and if you have big hands I would probably recommend something different. Probably better off spending a few extra bucks and getting a nicer combo.
No, I would not recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 4 out of 5 stars
Great keyboard, good mouse
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Keyboard is great, the mouse should have a couple more buttons for back and forward such as the mouse 5000 model does.
I would recommend this to a friend
Pros mentioned:
Wireless
Rated 5 out of 5 stars
Great keyboard and mouse for reasonable price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a wireless keyboard and mouse to use with both my PC and my MacBook Pro. I looked at several different ones before deciding on this one. I've been using it for a couple of months now, and there have been no problems at all -- I plug the wireless receiver into my USB port, and I'm up and running. I've been very happy with this keyboard and mouse.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 4 out of 5 stars
Extremely easy to set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
SImple, easy to set up and use. Mouse has a good feel, not like a lot of other wireless items that feel light and cheap.
I would recommend this to a friend
Rated 4 out of 5 stars
Good, basic wireless setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Microsoft is not as well-known for their hardware as their software, but in keyboards and mice, they truly shine. You get more quality than you pay for, IMO. I needed two basic wireless keyboard and mouse setups and the Logitech MK710 wasn't in our budget. These did just fine and I got two sets for the price of one of the Logitech sets.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Good product for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was the best idea ever. I can move it from computer to computer to TV. I can store it when not in use.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
Replacement for malfunctioning wireless desktop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On my own, I was able to diagnose that my old wireless keyboard was malfunctioning. It sent upper-case characters to the CPU regardless of shift or caps lock keys. Replacing the wireless desktop solved the problem, with the hassle and cost of PC service!
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic mouse and keyboard combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am incredibly impressed with this mouse and keyboard combo. The mouse has a good heft and hand-feel. Lots of mice are too small and cause unnecessary hand strain, but the mouse that comes with this kit fits very nicely in an adult male's hand. The keyboard is also nice, with slightly ergonomic key positioning and lots of customizeable shortcut keys. The only real detriment is that there is no software included with the box kit. You have to do a bit of searching to get the Microsoft keyboard programming software. After downloading that from the Microsoft site, however, everything synchs up properly and is very easy to use.
I would recommend this to a friend
Rated 4 out of 5 stars
This product eliminates cords, which is so nice wh
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this set to help clear some of the cords on my desk. It worked! The mouse does stick a little, but overall I'm pleased with this purchase. I can even sit back and just put it in my lap.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice working keyboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For the Money this a great combo. Works as well as more expensive units
I would recommend this to a friend
Rated 4 out of 5 stars
Great keyboard and mouse for the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great keyboard and mouse. Both wireless and works great as a replacement for an old wired keyboard and mouse.
I would recommend this to a friend
Rated 5 out of 5 stars
great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great combo! Well made, simple setup, mouse tracks great
I would recommend this to a friend
Rated 4 out of 5 stars
Good for what I bought it for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought keyboard for my kids use on there computer and I haven't face any problem with it yet
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
just plug in and go works great easy to replace old unit
I would recommend this to a friend
Rated 4 out of 5 stars
Great inexpensive keyboard and mouse...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They are a good buy for persons who need an inexpensive pair.
I would recommend this to a friend
Rated 4 out of 5 stars
great keyboard
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it a lot was easy to set up best buy is very helpful