Customers recognize the Surface Dock 2 for its ability to connect multiple monitors and peripherals, with its ample USB ports and overall connectivity options. It is also appreciated for its compatibility with Microsoft computers and laptops, making it a versatile docking station for various users. While some find it a bit pricey, customers generally value its functionality and ease of use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 584 reviews
Pros mentioned:
Connectivity, Usb ports
Rated 5 out of 5 stars
No complaints!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up! Item as described and works as it should! Enough outlets to connect 2 monitors, flash drive and wired keyboard. Plus 2 front usb-c for whatever needed.
I would recommend this to a friend
Pros mentioned:
Usb ports
Rated 5 out of 5 stars
Works well, like the first version.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the first Surface dock, it works well. It's solid and the USB-C ports are nice update. Of course, you're probably need adapters unless your monitor(s) has a (video-enabled) usb-c connection.
Note, this is a proprietary dock and only works with compatible MS Surface products.
I would recommend this to a friend
Rated 2 out of 5 stars
Microsoft should be named major rip off.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Priced at $300 and dose not even have proper HDMI outputs. You need to buy separate USB-C to HDMI dongles for a docking station. What a joke. And because the surface laptop studio 2 only supports this weird port for charging and docking this is the only option. No USB-C charging of the surface studio laptop 2 will work.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great port replicator
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a cheaper generic brand, but it wasn't up to the task. This purchase includes the power supply, which gives me a spare power supply when traveling.
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Excellent addition to your surface device.
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to use and I love the design and connectivity.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Addition
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
excellent Dock. the quality was very cared and versatile with the option its provides. My only suggestion would be the size. it is not small is your have have a small work surface.
I would recommend this to a friend
Rated 5 out of 5 stars
Get this dock!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This the best dock I could have purchased to setup my home office. Just plug it in and your Surface is ready to go. Worth the $$.
Highly recommend.
I would recommend this to a friend
Rated 4 out of 5 stars
Great dock but Not practical.
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works well. In general, it is a lot better to just use a thunderbolt 4 dock and avoid using the proprietary connector. Also, the power brick is way too large.
I would recommend this to a friend
Rated 4 out of 5 stars
Surface power supply.
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Power cord works great for surface. Only issue is they have changed some of the inputs so the video input different than the previous model.
I would recommend this to a friend
Pros mentioned:
Compatibility
Rated 4 out of 5 stars
Good quality
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best dock for Microsoft laptops including surface book
I would recommend this to a friend
Pros mentioned:
Usb ports
Cons mentioned:
Display, Price
Rated 5 out of 5 stars
Premium Product, Premium Price for USB-C Lovers
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like MacBooks, modern Surface devices have only a few ports, and depending on the age and model of your device you may find yourself lacking a USB-C connection even if your device is pretty new. It seems docks and dongles are the future until everything switches to USB-C.
The Surface Dock 2 is a premium product that appeals to power users with the need for the best Microsoft-branded accessories in the Surface lineup. The Dock 2 goes "all in" on USB-C, replacing the front USB-A ports and the rear Mini DisplayPorts of the previous Dock with USB-C. The Dock 2 also includes a higher-wattage power brick to supply even the most the power-hungry Surface Book devices.
The Dock 2 is a "one cable" solution using the Surface Connector port, allowing you to easily attach or detach your Surface device and leave everything else plugged into the Dock itself. The cable on the Dock 2 is longer than the previous Dock, allowing you more freedom in placement on your desk. The Dock 2 still has the separate power brick and cabling that connects to a power outlet.
I encourage you to take stock of the main ports you're looking for from the Dock 2, especially compared to the Dock "1" -- the Dock 2 has 4 USB-C ports and no DisplayPort or HDMI connections. If you're looking to connect a monitor, as I suspect nearly everyone shopping this device will, you'll need a monitor with a USB-C connection or a dongle/cable that converts USB-C to DisplayPort or HDMI (or whatever your monitor uses). While these dongles/cables are readily available and relatively affordable, it's yet another purchase you have to make if your monitor isn't the latest and greatest. Only the Dock 2's rear USB-C ports are display-compatible, but with the right adapter I was able to drive a 4k monitor with no issues. Depending on your Surface model you can drive multiple 4k displays at 60 or 30 hertz refresh rates.
Overall, this is a premium device and a true one-cable solution for connecting most modern Surface devices. I hesitated on rating this 4 or 5 stars, but ultimately went with 5 stars because the Dock 2 does what it's supposed to do and does it very well. It's all-in on USB-C and you need to be aware of your exact port needs before purchase, as well as the capabilities of your specific Surface device (only the latest and greatest can power multiple 4k monitors at a full 60hz refresh rate). If your needs are met by what the Dock 2 offers I think you'll be pleased. I've had no major issues with it since purchase and really appreciate how it streamlines my desk area.
The Dock 2 commands a premium price and I think it's really best fitted to power users with high-spec Surface devices. Casual users may be much happier with a more affordable USB-C dongle or dock if their Surface device has a USB-C port already; otherwise, users of older and/or less-powerful Surface devices might want to check out the original Surface Dock, especially if they already have a monitor that uses DisplayPort. Folks with HDMI-based monitors will need an adapter regardless of which Surface Dock model they use.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi – Thanks for the shout out! We appreciate fans like you sharing your experience with the community. We're so happy you're loving Surface Dock 2 USB-C ports. We hope it continues to serve you well. Best, Erica Surface Customer Care
Pros mentioned:
Multiple monitors, Usb ports
Cons mentioned:
Expensive
Rated 4 out of 5 stars
Very good --needed adapters for HDMI monitor
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall very pleased. I needed it for work-at-home. I had to purchase USB-C to HDMi adapters. It has 6 ports - Two front-facing USB-C ports - Two rear-facing USB-C (gen 2) ports - Two rear-facing USB-A ports
I went with the 2 instead of the one because it has better support for the monitors. I use 2 - 27 inch QHD monitors and there is no flickering. My coworkers who have the 1st dock have issues with video.
It is compact enough that I can take it with me for travel.
I did tkink it was a bit expensive for what you get.
I would recommend this to a friend
Pros mentioned:
Usb ports
Cons mentioned:
Expensive
Rated 5 out of 5 stars
Great docking solution
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great docking solution if you are using a Microsoft Surface.
I have approx 30 deployed in a all surface environment.
The dock 2 does NOT seem to have the issues of the original. I had firmware update issues with them at times.
I do prefer the usb c over display port.
NOTE: In my experience do NOT mix the dock one with dock 2, meaning if a user has a Dock at the office and one at home - have them the same. I have had a lot of issues, It is hard to get users to do anything, but I believe the problem is simply being put to sleep and waking up on a different dock with different drivers. A reboot of the laptop resolves the issue, but cannot seem to get the users to shut down.
On the downside these are pricey- the first generation got really affordable, but the gen 2 don't seem to drop in price.
I would recommend this to a friend
Pros mentioned:
Multiple monitors, Usb ports
Rated 5 out of 5 stars
Works great with Surface Studio and 2 external mon
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got 2 external portable monitors for my Surface Studio Laptop so got the dock to power everything with less cables. Works great and frees up my 2 usb-c ports on the laptop for other items if needed.
I would recommend this to a friend
Pros mentioned:
Connectivity
Rated 5 out of 5 stars
Love my Surface Dock 2 - Works Great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Microsoft Surface Dock 2 because it connects all my devices and works so well. I have plugged into it two monitors, a web cam, a wired headset, and the USB Bluetooth dongle for my wireless keyboard and mouse. The Surface Dock 2 also powers my Surface Book 3. I am able to use all 3 monitors (2 regular monitors and the laptop monitor). The only connection from the Surface Dock 2 to my laptop is the power cable providing power to the laptop and communications with the other devices connected to the Dock. Great job Microsoft!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
We're thrilled that you love your Surface Dock 2! It's great to hear that its been a good complement to your Surface Book 3 and that it fits all your connectivity needs. Thank you for sharing your experience; we hope you continue to enjoy using it.
Cheers, Chuck Surface Customer Care
Rated 5 out of 5 stars
Great dock, caveat on video output cables
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good docking station, but it has USB-C outputs for monitors instead of traditional HDMI or DisplayPort outputs. Display Output won't work correctly with passive USB-C to HDMI cables and active USB-C to HDMI cables are expensive. If your monitor has DisplayPort inputs, using USB-C to DisplayPort cables can save you a decent amount of money, as the standards are more closely related. I like the number of USB-C ports on the docking station and I like the magnetic Surface connector for its durability, so I can justify the cost of this docking station, even if it isn't the best value.
I would recommend this to a friend
Pros mentioned:
Compatibility
Cons mentioned:
Display
Rated 4 out of 5 stars
Useful dock
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice to have and works pretty well most the time. A must have if you used your surface on the go but like to use it on an external monitor/keyboard & mouse regularly through out the day. My only issue with it was getting it to display correcting when running two 1080p monitors. They only had HDMI so I had to use USB-C to HDMI cables and it took a lot of tinkering to get it to work correctly. My issue could have been the cheap cables I'm using but it's working fine now.
I would recommend this to a friend
Pros mentioned:
Easy to use
Rated 5 out of 5 stars
Great value for this case
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case has somw nifty feayurws, sepia for those biikding their own syatems. Cable management, easy access side panel, builtin fan on the bottom. Definitely would buy again.
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
Great USB hub and Surface power supply all in one
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Surface Dock 2 is really handy. It's a great product if you want to minimize the number of things connected to your Surface. Every time you want a break from working at your desk, you can easily take the Surface Pro with you (and use it as a tablet) without disconnecting a bunch of things every time. Even though this is a bit pricey, this is a USB hub and a power supply for your Surface all in one. My only justification for its high price is that a high quality portable computer device deserves high quality accessories.
I would recommend this to a friend
Pros mentioned:
Usb ports
Rated 5 out of 5 stars
Works for SB3 and partially with SP4!
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for my Surface Book 3, and it works exactly as expected for this device. One pleasant surprise is that it works for my old Surface Pro 4 (Core m3 model) despite being advertised as not compatible. With the Surface Pro 4 I was able to test 4k 60hz output with DisplayPort and it works perfectly. The USB ports work as well (although I'm guessing they only function at 5gbps speeds - I only have USB 3.0 devices to test). It also shows that it is charging the SP4, but I don't know what charging wattage it's supplying. Overall, I am very happy with this purchase.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello Steve,
We're glad that you're happy with your new Surface Dock 2! It's great to hear that it's working well for you, even with your Surface Pro 4. Thank you for sharing your experience; we hope you enjoy using it.