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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 588 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Surface Dock 2 for its ability to connect multiple monitors and peripherals, with its ample USB ports and overall connectivity options. It is also appreciated for its compatibility with Microsoft computers and laptops, making it a versatile docking station for various users. While some find it a bit pricey, customers generally value its functionality and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 588 reviews
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Item as described and works as it should! Enough outlets to connect 2 monitors, flash drive and wired keyboard. Plus 2 front usb-c for whatever needed.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Works well, like the first version.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the first Surface dock, it works well. It's solid and the USB-C ports are nice update. Of course, you're probably need adapters unless your monitor(s) has a (video-enabled) usb-c connection. Note, this is a proprietary dock and only works with compatible MS Surface products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this dock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best dock I could have purchased to setup my home office. Just plug it in and your Surface is ready to go. Worth the $$. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent addition to your surface device.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and I love the design and connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great port replicator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a cheaper generic brand, but it wasn't up to the task. This purchase includes the power supply, which gives me a spare power supply when traveling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft should be named major rip off.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced at $300 and dose not even have proper HDMI outputs. You need to buy separate USB-C to HDMI dongles for a docking station. What a joke. And because the surface laptop studio 2 only supports this weird port for charging and docking this is the only option. No USB-C charging of the surface studio laptop 2 will work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Dock. the quality was very cared and versatile with the option its provides. My only suggestion would be the size. it is not small is your have have a small work surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dock but Not practical.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. In general, it is a lot better to just use a thunderbolt 4 dock and avoid using the proprietary connector. Also, the power brick is way too large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface power supply.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power cord works great for surface. Only issue is they have changed some of the inputs so the video input different than the previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dock for Microsoft laptops including surface book

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support, Usb-c
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Very good --needed adapters for HDMI monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased. I needed it for work-at-home. I had to purchase USB-C to HDMi adapters. It has 6 ports - Two front-facing USB-C ports - Two rear-facing USB-C (gen 2) ports - Two rear-facing USB-A ports I went with the 2 instead of the one because it has better support for the monitors. I use 2 - 27 inch QHD monitors and there is no flickering. My coworkers who have the 1st dock have issues with video. It is compact enough that I can take it with me for travel. I did tkink it was a bit expensive for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Great dock, caveat on video output cables

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good docking station, but it has USB-C outputs for monitors instead of traditional HDMI or DisplayPort outputs. Display Output won't work correctly with passive USB-C to HDMI cables and active USB-C to HDMI cables are expensive. If your monitor has DisplayPort inputs, using USB-C to DisplayPort cables can save you a decent amount of money, as the standards are more closely related. I like the number of USB-C ports on the docking station and I like the magnetic Surface connector for its durability, so I can justify the cost of this docking station, even if it isn't the best value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Solid As A Rock Surface Dock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works great. Microsoft quality, get the genuine article, not a cheap knockoff that will not work. Spend the extra money and get the product that is made to be compatible with Microsoft Surface products. It is heavy but I like that, old school, the heavier the better, heavy duty Rubber pad on bottom so does not slide around. Does not heat up, quality. It is 2 pieces, both about the same size: the product literature only shows the dock, but there is also a separate power brick same size as the dock itself. Not easily portable, but a dock station means you are using it with other peripherals attached. When I want portability I don't use a dock. I have the Microsoft Surface Go 2, and this dock is heavier and has a larger footprint than my Microsoft Surface Go 2 computer/tablet even with the detachable keyboard and Surface Pen attached to the Surface Go 2. This thing is built to last a lifetime; I like that because I keep my electronics for many years, take a licking and keep on ticking like a Timex watch. Don't take chances with a one size fits all junk product, get this instead. Engineered to work with Microsoft Surface products, don't take chances using a cheapo product to save a few dollars. A quality product built to last for many years. All cords and cables thick and heavy duty, no skimping with this dock. Works as advertised. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ports
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great dock ( pricey)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for work and it work perfectly. I run my wired headset and monitor from the dock and I haven't had any connections problem. Has alot of update ports and have legacy ports aswells. I would recommend if it wasn't so pricey but I had some extra cash burning a hole and wanted to us all my ports on my Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great docking solution

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great docking solution if you are using a Microsoft Surface. I have approx 30 deployed in a all surface environment. The dock 2 does NOT seem to have the issues of the original. I had firmware update issues with them at times. I do prefer the usb c over display port. NOTE: In my experience do NOT mix the dock one with dock 2, meaning if a user has a Dock at the office and one at home - have them the same. I have had a lot of issues, It is hard to get users to do anything, but I believe the problem is simply being put to sleep and waking up on a different dock with different drivers. A reboot of the laptop resolves the issue, but cannot seem to get the users to shut down. On the downside these are pricey- the first generation got really affordable, but the gen 2 don't seem to drop in price.

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support, Ports, Usb-c

    Rated 5 out of 5 stars

    Great Dock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional dock that adds great versatility to Surface Pro 8! Charges, adds monitors, ethernet and extra ports! Fast, efficient and practical!!!

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support, Usb-c

    Rated 5 out of 5 stars

    The best thing you can do for your Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I needed to drive two 4k monitors, and hoped this would handle it... this little hub does it all. The two monitors work flawlessly, and the wired ethernet, two other USB ports, audio, and 4 USB-C connections have me as wired as I dare to be. This is an expensive hub, but absolutely priceless in my eyes. It has all the ports I need, and then some. The 4 USB-C ports are very useful. Currently running both my 4k monitors flawlessly, as well as a wired keyboard and mouse, audio (separate audio jack), 4k webcam and microphone with no issues whatsoever. Everything just works. Highly recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're glad that you're a fan of how Surface Dock 2 helps you streamline the way you connect with its next-gen ports. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great dock but still a bit expensive!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock is really nice and works really well. I still don't know why the heck it is so expensive but it does work really well. I have 7 different surface devices in my house and it works well with all of them. I really like that it charges your surface device while it is docked but i am just not sure it really needs to be this expensive. I personally think if microsoft out this around 175 they would sell more of them and make more money on them being more popular.

    I would recommend this to a friend
  • Pros mentioned:
    Monitor support, Usb-c

    Rated 5 out of 5 stars

    Essential accessory for the Surface Book 3 desktop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my 4k monitor and all peripherals with ease. It's nice having one cable to manage everything on my SB3 as TB3 is unavailable so this proprietary interface was the next best thing. Does everything I need it to do, and can be available with some discounts even though it was only recently released. Highly recommended for anyone who is going to be at a multi-monitor desk with a SB3. For SB2, I also recommend this because it will deliver 95w to the SurfaceConnect port, compared to 60w from the previous dock. For other Surface devices, it is possible the first generation meets your needs, especially if you do not have many USB-C devices to plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Pricey but very much worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock is simply the best docking solution out of any, period. Pricey? Yes. Worth it? Absolutely, considering this often goes on sale. I have it connected to my Surface Book 2 and I pretty much use every port on it. Best part is I can have all my input devices, monitors, speakers, etc. connected via one cable to my laptop so I can easily bring it with me where I want to go and then dock it when I get back to my desk. If you constantly plug multiple devices into your surface device at your desk, this dock is absolutely a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Parker – We're glad that you're a fan of how Surface Dock 2 streamlines the way you connect. We hope you continue to enjoy using it. Best, Erica Surface Customer Care Microsoft

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