Customer Ratings & Reviews

Ended up paying for an installation that was advertised as free. I get there and the geek is like "oh, it needs some extra parts." Nevermind the fact that I paid for fast shipping that came 2 days late, so late that I missed the scheduled install. To top it off even though I spoke with an agent who promised me that if it came late they would refund me the shipping cost and install it the next day, the geek, to my disgust, only had 1 program to run, and it was "I got customers scheduled for tomorrow already, I can't make them wait just because the shipping department blooped, that's their problem, not mine, take it up with them, I'm booked for almost a whole week." When I finally got it installed they didn't set the run time in the way that I requested. Over all it functions wonderfully. I'm taking it back to extend the run time in a couple days. I suggest you use this review as an exhibit and ask questions to make sure you get treated with more consideration than with the shrugs that I got. With this stipulation in high regard only would I recommend this install (because I have a crack in my window that wasn't there before in the exact location that they placed what I understand to be the transponder, but maybe it's just coincidence) but then again, hey, it's your call.

Had viper remote start install at the geek squad in Woodbridge nj , guys were great and professional . Really know their job . I don't have much trust someone else touching my car , but I would trust these guys anytime . Didn't break any tabs on my panels , no, damaged to any of my other electonic components and no mess of wires. Very clean !

The installation went smooth, everything works as advertised. However, before purchasing the installation service you should check to see what other extra parts you will need.

I had a remote starter installed in my wife's car. The technician told me about a sale that would lower the price of the remote starter that I bought even more and he installed it quicker than he said in the beginning. He was excellent!

I have a civic They installed in Aprox 3-5hours But no problems so far Thank God

Def a must especially in Michigan weather. i need to bring my car back tho bc settings arent the same

Does what it's supposed to do.very easy to use Love it

Works great even at a distance. I appreciate the feature that tells me if the car has started. I wish I could turn off the beeping though. The lights are enough for me. M

I am satisfied with the installation of my car remote starter.

Everything was easy and quick. Reliable staff. I loved it

Best Buy did a great job with my remote start installation. The technician ran into some problems during the install but resolved everything in the end.

Geek Squad did a fantastic job installing my remote start. It was quick and easy and works perfectly.

I make an appointment and go there to have it installed...go in front doors and was sent 2 different places only to be told to take my car around to the side of the building...I go to side of building for installation and the door is locked...no one is in garage and there is no buzzer or alarm to push...I pounded on the door with my cane and still no answer...stood there for a few looking thru the windows and nobody was in site...I went to car and called best buy only to get disconnected after holding for a few minutes...I call back again and I have 2 people on the phone ahead of me so I had to hold a few more minutes...finally get thru to a human and she sends geek squad tech back...he arrives in a few minutes...he was very friendly and my problem wasn't really with him...It was what I had to go thru to get this remote start installed....Why was I not told in the first place where to go on the phone when I made the appointment? Why is there not a door buzzer on the side door of the geek squad garage? Why is the door even locked in the first place during business hours? Heck as far as that goes why isn't there a big sign out front directing you to the geek squad garage? Why didn't the geek squad just offer to go out and get my car and take it around to the garage? I had actually intended to go in and shop for a washer while I was waiting.....Instead I got frustrated and left without ever shopping! I use a cane and have health issues that make it a chore to even get out of the bed at times, let alone go thru all of this!....This setup is just ridiculous and some changes need to be made in this area...So it all boils down to I liked the employees service I just didn't like the set up of Best Buy on this purchase.....I was very frustrated and it will make me seriously think twice about purchasing anything like this from Best Buy again....It's time for a change and there is a need for the easy button on this one! This is referring to the Viper remote start installed on the jeep...

I didn't even know Best Buy offered this type of service. The technician was very knowledgeable and explained the process and usage instructions in a very effective manner.

I bought the Viper remote start online, as well as installation that cost extra. After the install, I hadn't even drove away yet. I noticed my instrument lights were not working. Te installer drove it back in and began checking everything over. After another 45 minutes, he said he didn't know what the problem was. He told me to take it to a dealership to have it checked! He said the install was good, since the remote starter worked! (Even though the lights, as well as instruments didnt.) I called and spoke with store manager. He told me to take it to dealership, and IF the problem was due to the install, I could request reimbursement. I am not finished with this. The dealership said they cut a power wire, and that this remote wouldn't work like the installer tried to do. We'll see what happens, but I want reimbursed for dealership charges, and refunded for my money paid to BestBuy, AFTER the unit is fully remoced!!! I am lovid...

Geek squad provided an great installation experience. Very quick and went out of their way to accommodate my appointment. Will use again and highly recommend.

Had a viper remote start installed on my 2016 Toyota, no issues other than the tech left his roll of tape under my hood; but I found it before leaving. (Check under your hood!) Keep in mind this is the general install service for the starter and the specific other items needed for the install will incur additional charges. My extra charges were about $30-40, not including the extra parts.

Eric at the Saginaw michigan store did an awesome job installing our remote starters. He was fast and provided friendly customer service.

Got my car remote starter installed here, they were professional and completed the installation in about 4 hours.

Installed my remote car starter quicker (and cheaper) than originally expected. Great work, zero complaints from me!