Customer Ratings & Reviews

So far, this robot is extremely thorough at cleaning every available inch of my condo, which has a somewhat irregular-shaped floor plan (I keep doors to the bedroom and bath closed) and multiple furniture obstacles to negotiate. The mapping is very accurate and I observe it following a very meticulous path each time. The first time that I noticed it going back for a recharge before completion of the 'mission', it had very little left to clean so I turned off that feature and it finishes without the need to recharge. I find that the noise level of the robot itself is negligible, but the self-emptying cycle is a bit loud, but it's scheduled to run at times when this is not an issue. It is far better than my previous Shark ION, which randomly bounced around like a pinball, but still managed to keep the floors clean. This one is more efficient and knows exactly where it is and where to go; no issues with it being unable to find the dock. I already had the Shark app and adding the robot was very easy. It is very thorough in vacuuming around dining tables and chairs. Being able to label areas/rooms and direct it to clean only specific ones is a great feature. I am quite satisfied with this upgrade.

After owning an iRobot for several years, I wasn't sure that I needed another vacuuming robot. However, after seeing an infomercial, I decided to give the Shark Matrix Self-Emptying Robot Vacuum a try. Needless to say, this has to be one of the VERY BEST PURCHASES I have ever made!! For starters, as the product name describes, this is a self-emptying robot vacuum, and it works great! Not only have I been impressed with the amount of dirt and debris collected, but the container is easy to remove and clean. Another impressive feature is the precision home mapping, which creates an unbelievably accurate map of the areas to be cleaned, which is follows consistently with each job. Even the cleaning pattern on area rugs is visible and quite impressive! Although the robot can be programmed to clean separate rooms, the open floor plan in my home is ideal. The robot also has an extended runtime battery, and it returns to the main charging dock when it runs low. But that's not all, it resumes by returning to the EXACT LOCATION where it was cleaning! Wow!! Finally, the robot is controlled with an easy to use app. It shows the map of the designated cleaning areas, as well as providing a complete report at the end of each job that shows the duration of the job and the square feet cleaned. The list could go on and on, but these are the main features that have impressed me the most. That's why I can HIGHLY RECOMMEND the Shark Matrix Self-Emptying Robot Vacuum to anyone looking for an excellent product that will do an excellent job!!

Are you like the everyday Joe who just feels like they never have enough time in the day? Do you feel like home cleaning services are just over priced? If you answered yes to either of these questions then this is the tool for you. Shark brings in a cleaning magician for your needs. From the initial mapping to the first clean your hard surfaces and carpet will have never felt cleaner without you lifting a finger. Afraid of your vacuum getting stuck or falling down the stairs? Never feel, this super shark can sense the open air and does a last minute save on itself. Afraid of the robot getting into some where sensitive? Don’t worry about it, using the intuitive shark app on your phone you can set those much needed no go zones. This Shark will leave your carpet and floor feeling clean and ready for company.

I purchased the rumba several years ago and wasted my money. I ended up throwing in the trash. But i have petsand i have to vacuum everyday. It was so time consuming i was getting stressed out cause its not the only thing i need to get done after work. I decided I would give this a try based on reviews. It is quick and easy set up but you do need to use the app. So if you dont have a smartphone maybe not the route to go. I have it on a schedule so it gets vacuumed everyday. So far i love this as much as my coffee maker and Beer! Its 5 stars for me.

I liked the ease of setup and I love being able to control and name the vacuum using the app. I named mine Roombert and he has become an important member of our household. He’s been an huge help in cutting down on the amount of pet hair in the house! I also appreciate that I can use the vacuum on a separate floor of the house as well, but it seems like I can’t save two different floor maps. Unfortunately, the navigation isn’t quite the best and I frequently find him running into things and getting confused trying to get out. Also, he eats cat toys and they get stuck so I have to pull them out.

Love this thing. Have two dogs that shed like crazy and it takes care of it all. I have to empty the bin twice a week but that’s better than manually vacuuming 1500sqft. Honestly am amazed at the sheer volume of dirt and fur that this little guy can pick up in a single run. Mapping works great and I can control the device from my phone or google home.

Harry is our Robot vac and he is like a family member! Saves me time from constant vacuuming of my shedding Golden Retriever and Aussies hair. Just push clean and he goes for about 45 mins. Love him!

My floors looked so beautiful after my Shark Vacuum did its run! I love that I can program it to spot clean or clean the entire house. After my vacuum cleaner runs it returns to its base & empties it self! It's AMAZING get one, you'll love it!

I am pleasantly surprised. I run this vacuum once a day seven days a week. I have had to vacuum with my traditional vacuum once since purchased. I clean the main hub and filters daily, empty the container daily and clean the dust out. I clean the vacuum between uses, very easy maintenance but with 4 dogs i expected it.

for the excellent price it really is worth purchasing. It was quick to develop a map for my house, and I have it on a schedule to clean the floors every day at 5:00am so the house is clean for the day! it can store the debris for up to 30 days with quick and efficient dumping of the trash. all controls from your phone or on the robot itself. I honestly have no complaints. it’s an upgrade from the eufy device I used to have.

Shark matrix scans and cleans as it should. It does bump into thing a bit but it manages to cover all of the floor . It doesn’t seem to clean in both directions which I expected it to do but otherwise it seems to work as advertised.

I love this time-saving product. I have named my product, Optimus Grime and he does a great job!!! I love the Matrix Clean feature for a more thorough and deeper cleaning. I am also thrilled to see the perfect lines in my carpet when Optimus Grime finishes in my living room. It is amazing to empty the dirt canister to see what was picked up. I am however disappointed that I can't get my cat in a shark costume and ride on top.

Hazel McClean was a great purchase. I love the option of a standard clean or a deep matrix clean. Easy to use app that allows for customized setup and specific area cleaning. Also, love the cleaning report that lets me see the exact area that Hazel cleaned.

Love this robot vacuum!! It’s quiet, efficient, and does a great job vacuuming up dirt and Westie hair! I have an earlier model of a shark Robot and I like this one so much more! My older one is much noisier and I don’t think it picks up as much.

Easy set up and quiet. The spot clean option is amazing. I love my Robot and my Robot loves me!!

The shark matrix is very reliable. I love it so much. I use this thing every single day. It mapped the house out within the first couple runs. I’ve read previous reviews that the shark app is hard to navigate but the app works flawlessly for me. I recommend regularly cleaning the reservoirs. I’ve even accidentally run the shark without noticing dog poop on the ground, and the shark was easy to take apart, clean & put back together. Great purchase.

Honestly love this. It is so perfect for my downstairs spaces. It’s nice to be able to program run times while everyone is gone

Works much better than I anticipated!! Does my 5 room lower level in only about 45 minutes!!

The Shark Ninja Vacuum Robot is super amazing, especially for carpeted floors—it cleans really well and makes life easier. Unfortunately, mine stopped working in just three months. I’ve also had bad luck with Best Buy, as most products I buy from there end up getting damaged within a year.

We replaced another automatic vacuum with this Shark Matrix and have been very happy with it. This one runs in a systematic way so it does not miss spots and waste time running back over places it has already been. It re-empties during a cycle when needed too. It is much more efficient for those reasons; but if you have pets that puke or go to the bathroom on the floor, make sure to clean that up before the Shark finds it. We have a long-haired cat that must be trying to go bald; but the Shark keeps up without a problem since we have it running daily Monday thru Friday using the app scheduler. It was very easy to set up and get it running.