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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1109 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the size and ease of use as top features of the Carousel 2.2 Cu. Ft. Microwave with Sensor Cooking. Many appreciate its powerful performance and sensor cooking capabilities, along with the overall value for the price. However, some users note that the microwave can be noisy and have a control panel that is difficult to read.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,109 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Quick replacement for online business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a quality item at a great price this is definitely a quick and easy way to replace an essential APPLIANCE. With the new modern features for convenience of setting times, I would highly recommend the Sharp Carousel.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    A Wonderful Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wonder! It is large, very powerful, with an attractive look. This Sharp Carousel 2.2 Cu Ft is really the one I have dreamed to own

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This microwave is enormous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have to admit it was way bigger than I expected, but I’m so glad we got it. Two of my college-age kids are home right now so there’s a ton of microwaving happening. This is one of the best microwaves I’ve ever owned and the size saves me time. I can warm alto of food at once including large casseroles. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Does good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends in with my kitchen. Works well. Size I was looking for. Easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new microwave works well, fits perfectly into its cabinet space and looks terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfectly large family microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good..had it for a month and it's been great! Absolutely beautiful stainless steel that matches everything in our kitchen. All the neat new features are wonderful. Very fast and even heating. I think honestly this is the largest microwave available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works well. Easy to operate. Came as a recommendation from my brother.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Giant

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely large microwave. Heats all of our food just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s shining like a star in my new kitchen. Very quite and quick heating. One touch feature adding a bonus to it. I love my new microwave which is perfect for my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is better than the LG. Doesn’t make irritating musical tones. My only complaint is it came in scratched and o can’t reach anyone at Best Buy unless I call the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good and Works Great So Far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at the Sharp, the LG, and the Whirlpool. They all looked about the same and at the time they were similarly priced. I chose the Sharp because I needed to install it in a cabinet and after looking at the reviews and installation instructions, the Sharp was the easiest to install, 6 screws, that's it. We have used most of the features so far. I like the Melt feature, and the Sensor Reheat. Auto Defrost seems to work well also. I also like the larger tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Neat and Tidy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it installed today but looks great! Looking forward to using. Looks extra easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave oven for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best microwave you can get for under $200.00.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Quiet and Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great family sized microwave that is very powerful and somehow very quiet for a microwave. Love this thing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sized and easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Sensor cook works well. Got a great price on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave for the money and great cooking features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    noisy and poor service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the unit in early 2019, since mid 2020 IT started to make intermittent sound and the noise as become permanent since beginning of 2021 (It's like a aircraft flying over me). I opened the unit last night, cleaned all the debri, re-seated the turntable motor (synchronous motor - 49tyd-16a1 class a made by Heng Cheng), tightened the screws. I searched the exact replacement part of the turntable motor online and could find only a few used parts. There was no exact match and few blogs suggested that the alternative search result parts will not work with this unit. As a final measure, I contacted the Sharp Support this morning and was surprised to know that the unit is non-service'able and parts are not available. As a consumer what am I suppose to do? Money is paid in full, the unit works just fine with exception of annoying noise and there is no service or part available. Sounds like, trash the unit and buy a new one or live with the jet sound? Waiting to see what the escalation service group will tell me in an hr from now. I won't be surprised when they'll call me and state the follow and wash-off their hands from selling an inferior quality product: the product is out of warranty, parts are not available given the age/more modern model available (end of life) and customer should not open/service the unit on their own

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that you had this experience with our microwave and we understand the inconvenience this may cause. You may contact us via email at [email protected] and reference your case number so we may follow up on your case and assist. Sharp

  • Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I chose to purchase my microwave at Bestbuy! Very happy with this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big, roomy, does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working well so far. Points off are mostly because for as much as it costs it came with a missing leg. Easily mitigated with some cardboard underneath, but that definitely feels like something that shouldn't have been an issue.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we apologize for the inconvenience. Kindly contact us at [email protected] and refer to case number 9514098. Be sure to include the model number, serial number, date of manufacture, your name and contact information and your receipt. Sharp

  • Rated 1 out of 5 stars

    Design flaw filled my house with smoke. Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried three of this model. First two bought from Best Buy. Third was sent from Sharp. Sensor reheat intermittently works. When it doesn't work the microwave stays on until you turn it off. My house filled with smoke from all three of these microwaves. Chinese food burnt until it was black. The replacement microwave sent by Sharp burnt pizza slice and cracked my porcelain plate in half. See photo of black pizza slice and cracked plate. Sharp refuses to admit there is something wrong with the sensor reheat function. They offered to reimburse cost of microwave, but not replacement cost of my expensive plate. The current replacement cost for this Villeroy & Boch dinner plate is almost $200. I've used Sharp microwaves for decades with no problems. It appears this is not the same company that used to make a great product. Best Buy replaced the first two microwaves. No dishes were damaged in those. I was hoping this was just a shipping and handling problem, but when the 3rd one failed I knew this was an unresolved Sharp design flaw. The slice of pizza I reheated for lunch reheated with no problems, so I thought everything was ok. When I reheated the last pizza slice for dinner I thought it would be OK. Instead, I heard a loud crack and had another smoke filled house.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

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