Customer Ratings & Reviews

I bought the DualShock 4 Wireless Controller for PlayStation 4 – Jet Black from Best Buy, and it’s hands down the best controller I’ve ever used. The build quality is outstanding—it feels solid, comfortable, and responsive even after hours of gameplay. The analog sticks are incredibly accurate, and the buttons have just the right amount of resistance. The touchpad and light bar add great functionality, and I really appreciate the built-in speaker and headphone jack. Whether I’m playing action-packed games or story-driven adventures, this controller delivers smooth, lag-free performance every time. The Jet Black color looks sleek and modern, and pairing it with my PS4 was fast and easy. If you’re looking for a dependable, high-quality controller, I highly recommend this one.

4th one i have gotten over the years. great quality, great feel. Had a charge out of the box. all around good buy. versatile color options.

Great controller lasting battery love the color. Good quality

DualShock is the best for pc gaming. I’ve tried PlayStation 5 controller but I honestly prefer the DualShock 4. Got with protection plan

Great controller very durable and lasts for years.

If you are looking to add some color to your video game room, I recommend the new red Dualshock...it looks awesome sitting on my white PS4. I have both the Urban camouflage and Destiny white PS4 dualshock controllers, but needed a new one because the analog stick on my cammo controller occasionally is unresponsive. The red color looks great and has become my controller of choice. At just $39.99 during the holidays, I could not pass up this bargain. The only one that looks nicer right now is the Uncharted controller IMHO. In my picture, you will see that I have a set of blue and white GelTabz on the analog sticks...they add a bit of heighth and comfort and you can pick up a set of two pairs for around $8. Game on!

The DualShock 4 is still one of the best controllers out there. It's super comfortable to hold, even during long gaming sessions. The buttons and joysticks feel smooth and responsive, and the touchpad adds a nice extra feature. Battery life is decent, and I love that it charges easily with a USB cable. Highly recommended for any PS4 gamer!

Great controller, long battery life. I recommend it because it lasts longer and I have not had any problems with the controller. It is also strong and does not sweat the hand

This controller is the best controller I've ever used. I use this controller daily and get vwry little stick drift after a year but that doesn't bother me at all since my character is always moving in game but thats besides the point. If you wanna play competitive fps gaming this is definitely a go to since its easy to master the claw style and you can overclock this baby on pc or laptop to half a millisecond delay so basically the input lag is dead serious. Definitely consider this controller for competitive gaming

Genuine controller, works great! I actually got this replacement to play Call of Duty Mobile on my iPad and it's worth the investment. They also let me purchase on a plan with Klarna, so it was very convenient. Thanks BB!

The controller was extremely easy to pair with the console. The controller has the right amount of grip that keeps it from sliding out of your hand. Very happy to be able to pick it up the same day which limited downtime.

I love Best Buy products you can go wrong with them. I needed another controller my original one was starting to drift a lot (can’t have that) especially playing NBA 2k. So I browsed around and decided to purchase from bestbuy.com. The controller is great smooth like my original one that came with the console first time I played it. So whatever the reason your needs are, needing one, two, or more it’s worth it.

Good battery. Controls are smooth, no dead zones. Solid construction. Easy to charge. Excellent replacement with the flair of camo.

I got blue berry, as that's honestly my favorite color. The color itself matches website images, the size of the controller is basically ta same as Sony's.. feel on the hands and etc. It does have a light bar, on top of touch pad as well, that's different from Sony which is only the back. When charging it does the glow etc. So it's good built quality when it comes to like controller itself, matches description.

Amazing controller from Best Buy. Not too expensive either. Been enjoying the features of DS4. Almost like it more than the recent PS controllers.

Excellent gaming controllerwith easy grip and sleek design. Definitely worth the price.

I needed a new controller for my sons ps4 since he got the ps5 for Christmas...Now i use it this controller holds a excellent charge and i havent had any issues thus far....Great product!!!

I can always rely on Best Buy to come in clutch. I had my last controller for several years before the stick drift started to be come unfixable. It was so easy to get a new one shipped to my house the next day and it works buttery smooth again.

I've owned several of these, this exact version satisfies every need I'd ever have in a game remote, and is essentially perfect. It plays sound directly through the remote speaker, has a long battery life, and the color of the controller's light even changes to any hue of the rainbow if like, your gun in the game is green or pink or something, which is really cool. Not just the boring red and blue p1 and p2 options. I own two of these and if I needed to keep getting replacements, I'd definitely get them through this Best Buy site, price and warranty wise.

I use this to play a number of games on my PC. The DualShock is small and may require one to adjust to the size (I have large hands). It is easy to charge as many probably have at least 2 micro-usb cables and it can be charged via a laptop or desktop computer. I am quite pleased with the DualShock and recommend it to anyone who desires the flexibility to play any game on their PC.