Specifications
Screen Size6.8 inchesFront-Facing Camera40 megapixelsRear-Facing Camera108 megapixels
Key Specs
Screen Size6.8 inchesFront-Facing Camera40 megapixelsRear-Facing Camera108 megapixels
General
Product NameGeek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked)BrandSamsungModel NumberGSRF SM-G998UZBAXAAColorNavyColor CategoryBlue
Display
Screen Size6.8 inches
Camera
Integrated CameraFront, RearFront-Facing Camera40 megapixelsRear-Facing Camera108 megapixels
Network
CarrierUnlockedCarrier CompatibilityAT&T, Sprint, T-Mobile, US Cellular, VerizonNetwork Connectivity2G, 3G, 4G, 5GUnlockedYesMobile Hotspot CapabilityYes
Connectivity
Headphone JackNoWireless ConnectivityBluetooth, Wi-Fi
Compatibility
Charging Interface(s)USB Type CVoice Assistant Built-inBixby
Power
Wireless ChargingYes
Features
Model FamilySamsung Galaxy S21 Ultra 5GProtective QualitiesDust resistant, Water resistantMaximum Depth Of Water Resistance4.9 feetIngress Protection (IP) RatingIP68Built-in Storage128 gigabytes
Performance
Operating SystemAndroid 11Processor BrandQualcommPhone Memory (RAM)8 gigabytes
Storage
Internal Memory128 gigabytes
Warranty
Manufacturer's Warranty - Parts90 daysManufacturer's Warranty - Labor90 days
Other
UPC400064794462
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Galaxy S21 Ultra 5G is crafted so you don’t need to choose between video and photo. With a single tap, you can pull super-clear stills straight from high-resolution 8K video. Or if you’re looking to capture stunning photos, the 108MP camera feels like you’ve brought your own professional studio with you. Galaxy S21 Ultra 5G, designed to be epic in every way.
Life moves fast. S21 Ultra moves faster.
Transform your story sharing, live streaming, video-editing and multi-tasking with hyper fast processor speeds (Compared to GS20)
Universal Unlocked
Compatible with all major U.S. carriers, including Verizon, AT&T, Sprint, and T-Mobile. Also compatible with prepaid carriers, including Cricket Wireless, Boost Mobile, MetroPCS, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, and H2O.
Connectivity built for today. And tomorrow.
Built with 5G connectivity in mind, you can share, scroll, browse and binge in a flash¹.
Our best camera. Your best life.
Zoom in close, take photos and videos like a pro, and capture incredible share-ready moments with our easy-to-use, multi-lens camera.
Trust us, you'll look amazing in 8K video
A night out. Your best friend’s birthday party. Family moments you’ll want to remember forever. Capture your life’s best moments in head-turning, super-smooth 8K video.
Movie-making magic in the palm of your hand
Slide into the director’s chair and create share-ready videos on the spot with multi-cam recording and automatic pro-style effects.
Spontaneity, now captured from multiple angles
Create share-ready GIFs and videos in a single take² or pick your favorite moments and pull your favorite stills in super high-res to share with your followers.
The highest resolution camera you can get on a smartphone
Pick up more pixels with the highest resolution you can get on a smartphone at 108MP, while an upgraded sensor gives you more color and way less noise in low light³.
Get closer with the most powerful zoom on a smartphone
Zoom in with amazing clarity with a dual-lens combo of 3x and 10x optical zoom, or go even further with our revolutionary 100x Space Zoom.
Our best smartphone display yet. There, we said it.
Galaxy S21 Ultra comes with our highest contrast ratio and a 6.8" adaptive display that automatically adjusts from 10Hz to 120Hz. Plus, intuitive blue-light management adjusts based on time of day to keep your eyes happy.
All your photos are keepers. So keep ‘em.
Every moment matters. Hold on to them with S21+ 5G’s extensive built-in storage⁴.
All day battery, and then some. No charging.
Power every scroll, click, tap, and stream all day long and then some⁵ with an intelligent battery that works with you, not against you⁶.
A striking new phone design — may cause phone envy
Modern haze finishes with an all-new integrated metal camera design and our toughest glass on a smartphone. Groundbreaking — it’s a vibe. And it looks good on you.
¹Requires optimal 5G network connection, available in select markets. Check with your carrier for availability and details. Download and streaming speeds may vary based on content provider, server connection and other factors.
²Single Take captures images and video up to 15 seconds.
³Compared to GS20.
⁴S21 available in 128GB and 256GB.
⁵Based on average battery life under typical usage conditions. Average expected performance based on typical use.
⁵Charger not included; use only Samsung-approved chargers and cables; do not use any worn or damaged chargers or cables; incompatible charger or cable can cause serious injuries or damage to your device.
⁶Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application usage patterns. Results may vary.
⁷SIM Card not included.
Search
Q: QuestionUnlocked means that can be used with any carrier worldwide?(1 answer)
A: AnswerHi Marquez, Thank you for bringing this to our attention. I appreciate you raising your query regarding if the Galaxy S21 Ultra (Unlocked) works Internationally with any carrier. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/ You may also check out our website under "Learn about Unlocked phones" for further information: https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-ultra-5g-128gb-unlocked-sm-g998uzkaxaa/ Should you need more assistance, you may reach us via the following for immediate support: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: http://m.me/samsungsupport 3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513 Reference Number: 1144264683 Thank you for choosing Samsung. Have a great day! ^ChrystelAnswered by Samsung
Q: QuestionIs there any surface damage to the phone like on the housing or so ?(0 answers)
Asked by Wawa
Q: QuestionHow long is the warranty on Refurbished phones? 90 days? 6 Months? 1 Year?(1 answer)
A: AnswerHowdy MJ, thanks for taking the time out of your day to ask us your question about the Samsung Galaxy S21 Ultra. That's a great question! Samsung provides a 90-day warranty on the advertised unlocked Galaxy S21 Ultra for manufacturing defects in materials and workmanship. If you have any additional questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - DebraAnswered by Samsung
- A: AnswerFair
Answered by Anonymous
Q: Questionis the geek squad certified still waterproof(1 answer)
A: AnswerNO.Answered by Anonymous
Q: QuestionDoes this phone comes in excellent condition and is also still water resistant?(0 answers)
Asked by steven
Asked by Natty
Q: QuestionWhat was done to this refurnished phone? Thank you(0 answers)
Asked by Tom
Samsung - Geek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked) - Navy
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Reviews
Rating 2.9 out of 5 stars with 12 reviews
2.937 expert reviews
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 2 out of 5 stars
Refurbished
The phone looked great but it kept struggling to read my sim card and keeps shutting off and restarting on its own
This review is from Samsung - Geek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Posted by RayV
Rated 1 out of 5 stars
Defective...
At first it worked as it should, but the same day it started freezing up whenever i tried browsing the Internet or recording a video. I tried updating it and still nothing changed, so today it decides to randomly turn off completely with no warning, i tried charging it, resetting and and nothing happened . I randomly got it to turn back on and im just going to return it.
Posted by KellFromThe29
Rated 1 out of 5 stars
Bricked after less than a year
After less than a year of owning this "unlocked" refurbished phone it became a disabled locked phone. I called Best Buy, the original service provider, and the current provider and all three of them claimed the others had the unlock code. It now just a really nice camera with no phone service. I will NEVER purchase a refurbished phone again. I am so disgusted.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Navy
Posted by AlolkoyPhotography