Questions & Answers

Q: QuestionWhat is the print resolution of this inkjet printer?

• A:Answer The printer has a resolution of up to 4800 x 1200 dpi.

Q: QuestionHow do I know when to replace the ink in this printer?

• A:Answer The Brother Page Gauge provides a visual and numerical indication of the remaining ink levels.

Q: QuestionCan I scan documents directly to cloud services with this printer?

• A:Answer Yes, you can scan to popular cloud services like Google Drive, Dropbox, and OneDrive directly from the printer.

Q: QuestionWhat is the paper handling capacity of this Brother printer?

• A:Answer This printer has a paper handling capacity of up to 150 sheets.

Q: QuestionDoes this printer offer duplex printing?

• A:Answer Yes, the Brother MFCJ4335DW allows for automatic duplex printing.

Q: QuestionHow can I connect this printer to my computer?

• A:Answer You can connect it wirelessly, via Wi-Fi Direct, or locally to a single computer using a USB interface.

Q: QuestionIf you do not print a lot, do the print heads clog up as I have heard with other "mega-tank" models??

Asked 3 years ago by Bill.

• A:Answer YES. If I haven't used the printer for a few days the print gets garbled. The "normal" cleaning process fixes it. The printer cleans itself periodically but apparently that's not enough to avoid the clogging. I love the printer but this is a problem. I'm nearing the end of my first set of ink cartridges so I'll see what happens after I replace them.

  Answered 2 years ago by Snddes

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Q: QuestionWhat is cost of the inks cartridges for this printer????

Asked 3 years ago by Anonymous.

• A:Answer 65.98 but the ink capacity is large and should last a year depending on how much use it has gotten.

  Answered 2 years ago by Anonymous

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Q: Question2 questions: 1. Is the ADF duplex, and if so is the duplex function single pass or double pass? 2. Will printer print a black and white (text! page if black ink is available, but one or more of the color ink cartridges out of ink?

Asked 3 years ago by George.

• A:Answer Unfortunately the Brother MFCJ4335DW machine is not automated duplex scanning or copying. This model has the B&W print only option. The "B&W Print Only - Replace Ink" message means that one or more of your color ink cartridges have reached the end of its life. While "B&W Print Only - Replace Ink" appears on the screen, you can continue to use your machine in the following ways: 1. You can always scan to PC or media even if your machine displays "Replace Ink." 2. Based on your printing volume and page coverage, you can print up to four (4) weeks in B&W mode. 3. You'll be able to receive and print B&W faxes. If you're sent a color fax, the machine will convert the face and print it in black and white. 4. You won't be able to print on photo paper or other special media during B&W mode. Only plain paper can be used. 5. Place the machine in Grayscale mode via the print driver to ensure you can continue to print documents.

  Answered 3 years ago by Brother

  
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Q: QuestionDoes this printer have fax capability?

Asked 3 years ago by ProspectiveBuyer.

• A:Answer Yes, the Brother MFCJ4335DW machine is able to send and receive faxes.

  Answered 3 years ago by Brother

  
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Q: QuestionIs this printer compatible with Mac OS High Sierra? do i have to have wifi and a smart phone to set it up? --I use a cable and DSL.

Asked 3 years ago by Anonymous.

• A:Answer i have just checked with a Mac expert and he confirmed that OS 14 is not High Sierra, it is Mojave. it does not help to get the wrong information especially for those of us who are trusting that you know the printer and mac operating systems. and i asked about the installation procedure. i understand that the cable can be used to print but what about the installation of the printer. do you need to use a smartphone and wifi to connect the printer initially? Thanks.

  Answered 3 years ago by Anonymous

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Q: QuestionCan this printer simultaneously service my PC connected via USB and my other family members connected wirelessly?

Asked 3 years ago by Stone.

• A:Answer Yes, the Brother MFCJ4335DW machine can be connected USB to one computer and wirelessly to other devices at the same time.

  Answered 3 years ago by Brother

  
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Q: QuestionI cannot get the password in the printer to change it because I can't get the symbols to come up.

Asked 3 years ago by Bells10.

• A:Answer The LCD screen takes a bit of practice to get the hang of. Basically, the default shows you the alphabet...but using the arrows, you can to move the cursor down to that bottom rt choice where you toggle through the choices of alpha, numbers, or symbols. You can change lower to upper case using that bottom left button. It's like texting on an old nokia phone without t9 function, lol. Keep pressing the key until you get the one you are going for. Remember to pay attention to where the cursor is. That is what will determine what happens when you toggle. To back up, you have to move over to the < symbol. To delete move over to the delete symbol, etc. However, to avoid all of that-- I went to the support.brother.com device setup website instead, registered, got a temp PW, and then changed it from the computer to my permanent one. Much simpler.

  Answered 3 years ago by Technube

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Q: QuestionIs the set up apple friendly

Asked 3 years ago by dom.

• A:Answer The Brother MFCJ4335DW machine is easy to setup with Apple devices since it has Apple Airprint feature included. If you have any issues configuring the machine, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

  Answered 3 years ago by Brother

  
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Q: QuestionWe have sketchy wifi and slow internet in the country. How well will this printer work and can it be connected directly to the computer as my present printer is?

Asked 3 years ago by lsjs.

• A:Answer I have mine connected to both wireless and directly connected to a computer. You need a USB cable with a type A connector.

  I would recommend:

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    Insignia™ - 10' USB 2.0 A-Male-to-B-Male Cable - Black

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  Answered 3 years ago by Ken94002Verified Purchase

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Q: QuestionCan I print directly to this printer from my Android phone without connecting both to a router/network? I need to print from my phone wirelessly without connecting to a network via a router. Does the printer have a built in network?

Asked 3 years ago by Lynn.

• A:Answer The Brother MFCJ4335DW machine is able to create its own network, the feature is called "Wifi Direct". You will be able to connect the mobile device to the printer's network and print wirelessly.

  Answered 3 years ago by Brother

  
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Q: QuestionWhat replacement ink do I need to buy?

Asked 3 years ago by Anonymous.

• A:Answer The Brother MFCJ4335DW machine works with the Brother LC406 ink cartridges.

  Answered 3 years ago by Brother

  
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Q: QuestionHow good is the color printing? Can I print newsletters? photos?

Asked 3 years ago by NMuser.

• A:Answer The Brother MFCJ4335DW machine has a Max Print resolution of 1200x600 dpi. You will be able to get a good print quality using this model.

  Answered 3 years ago by Brother

  
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Q: QuestionHow do you change the paper size on this printer. HP has an app that allows you to make changes (color, size, resolution, etc) from your PC after it is installed. Wondering if if you need to make these changes on the printer itself.

Asked 3 years ago by njdeb.

• A:Answer The Brother MFCJ4335DW allows you to change the color, size, resolution, etc) from your PC and also gives you the option to change the paper size/type on the machine itself.

  Answered 3 years ago by Brother

  
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Q: QuestionI am considering purchase of the MFC J 4335 DW. I am confused about ink. Does Brother require choosing between a model using the INKvestment Tank model with fill tank and another model using individual cartridges? Are they one and same?

Asked 2 years ago by germ.

• A:Answer This printer DOES NOT have a tank but uses individual cartridges. The cartridges that come in the box will last for at least 1 year...great value

  Answered 2 years ago by Chuck

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