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Page Showing 1-20 of 483 questions
  • QuestionHow many pounds of food will this freezer hold?

    Asked by jrls.

    • Answer Don't knw the pounds, but when we first filled ours it had 14 2-lb hamburger rolls, 4 beef briskets, 5 to 6 lbs, 2 eye round roast, 2 bottom round roasts, 2 boxes of 12 hot dogs and a boxx of mini-mince pies. There was still some room left.

      Answered by Masaryktown

  • Questionwhat are the interior dimensions of the Insignia 3.5 cu. ft. chest freezer-white?

    Asked by brewer.

    • Answer The inside dimensions are 16.5 x 15 inches. Half of the freezer does 18” deep and half goes 26” deep. Hope this is helpful.

      Answered by Greektech

  • Questionhow much does this product weigh?

    Asked by jay.

    • Answer I just purchased and picked up this freezer and according to the specs listed on the outside of the box, it weighs 57.3 lbs. It was pretty easy for my wife and I to get it up a flight of stairs to our apartment.

      Answered by Upgradefiend

  • QuestionIs this frost free?

    Asked by Anonymous.

    • Answer No. According to its manual, over time there will be a build up of frost and the freezer will have to be shut down to allow the melting frost to drain out through a drain hole. After one month's usage there has been negligible frost in mine.

      Answered by Pertoon

  • QuestionCan this freezer be placed in a garage, where the temperature drops down to 32 degrees?

    Asked by Carol.

    • Answer Yes you can you will have to adjust the temperature setting but it is all in your paper work you receive with it.

      Answered by pelface

  • QuestionHi I just bought this freezer and is it okay to place the freezer on a giant piece of plywood

    Asked by Laura.

    • Answer I bought mine a couple weeks ago and i live in an apartment where i had to position it on carpet so i went to ace hardware and bought 2 small boards that fit perfectly under this freezer. I also had a plastic mat that i was not using so I placed it first on the carpet then positioned the boards, lifted the freezer and placed it. It worked out perfect. You dont want lint to get in the vents and you dont want to have a carpet repair bill. The boards keep the freezer evenenly positioned perfectly.

      Answered by Rodwoman

  • QuestionHow long is the electric cord?

    Asked by Pb.

    • Answer The power cord length is 5.9 feet.

      Answered by CommunityAnswer

  • QuestionWhat are the temperature ranges, lowest to highest.

    Asked by Tom66.

    • Answer The temperature settings are: • MIN: 10.4°F ~ 5°F (-12°C ~ -15°C) • MID: -0.4°F ~ -4°F (-18°C ~ -20°C) • MAX: -7.6°F ~ -11.2°F (-22°C ~ -24°C).

      Answered by CommunityAnswer

  • QuestionWhen moving the deep freezer do it have to be standing up?

    Asked by B.

    • Answer This was on the GE website. Personally, I waited longer. I waited about a day. It may have been unnecessary. "After transporting: If it has been necessary to transport the refrigerator on its side (ex. Top Freezer and SxS models), it should stand upright for an equal amount of time as it was on its side before plugging it in. If it was on its side for more than a day, leave standing for 24 hours before running. If laying on its side just briefly to service, clean or adjust, just a few minutes of stand time will be enough."

      Answered by Bronwyn

  • QuestionWhat is the temperature range for this freezer?

    Asked by Freezer.

    • Answer I've included a picture from the page in the manual that covers temp range. The picture may be difficult to see, so I will also type it here. The freezer has 3 settings MIN, MID, and MAX. Temps listed below are all Fahrenheit MIN: 10.5 degrees to 5 degrees MID: -0.4 degrees to -4 degrees MAX: -7.6 degrees to -11.2 degrees

      Answered by Upgradefiend

  • Questionhow to defrost

    Asked by Anonymous.

    • Answer To defrost, turn off (unplug) and allow built-up ice/frost to melt to the bottom of interior. Once all ice/frost has melted open drain at the front/bottom area and let it drain into a catch basin or bucket or out the door into your yard.

      Answered by sfstevec

  • QuestionCan an extension cord (3 prong and proper size) be used with this freezer. I believe I read that the cord was only 3 feet long. What rating should the extension cord be?

    Asked by Anonymous.

    • Answer The cord is (5.9) five feet nine inches. A extension card CAN be use as long as its rated for the item it is providing power for. You need a UL listed 3 prong grounded APPLIANCE cord. Like one you might use for a window air conditioner. Must be an appliance cord. In this case the heavier the better. You don't want an extension cord to over heat or provide to low voltage. So you can not go wrong with an over kill. Also, shorter is better. A short cord will draw less amps on your breaker especially during compressor start up. That's where it pulls the most, an less after it running. So SHORT and HEAVY.

      Answered by PhillyDave

  • QuestionWhat is the interior of this freezer made of? And what is the size of the basket?

    Asked by MickiDWR.

    • Answer The INTERIOR material seems to be ALUMINUM and the basket is the approximately the size of 4 LOAFS OF BREAD ( stacked 2by 2 in size. ( if that helps ? )

      Answered by Steffromphilly

  • QuestionWhat is the width and depth of this freezer?

    Asked by Anonymous.

    • Answer External: Height = 33.9” Width = 22” Depth = 21.9” Inside: Height = 27” Width = 16” Depth = 15” Please note there is a small 8”x15”x7.5” step at the bottom of the freezer that takes away some storage space. Please refer to the attached cartoon for explanation.

      Answered by Dave

  • QuestionCan I use it on the truck when I driving , my truck have 1000 Watt inverter 115V outlet ?

    Asked by Kim.

    • Answer Yes, you could. It only uses 100 watts after start up. The start up will pull about 400 watts. You should have plenty of power there.

      Answered by Charlie

  • QuestionDoes it come with a manufacturers warranty?

    Asked by Eve1.

    • Answer Yes. Has a ONE year manufacture warranty. But MANY credit card issuers offer extended warranty. I used a Capital One MasterCard and they automatically add a full second year. Other card issuers offer similar benefits. So if you can, pay for it with a credit card, not cash and your likely to get a second year of coverage. Cautions though, some brands, don't know about Insignia by Best Buy require you to drive the freezer to their service center. May be one town over OR may be 4 hours away.

      Answered by PhillyDave

  • QuestionWhat is the small hole in the gasket for? It seems to form some ice crystals there. Is this normal or a defect?

    Asked by Susie.

    • Answer The small hole is for air ventilation, to avoid the compartment become negative pressure and door hard to open. It is normal.

      Answered by InsigniaCustomerSupport

  • QuestionI just bought this. I waited 24 hours before plugging it in, waited another 24 hours for it to cool, and filled it. But it started making a constant high pitched ringing noise by the motor after I filled it. Does anyone know what this noise is?

    Asked by JD.

    • Answer This is a “return it” noise because mine didn’t do that.

      Answered by VeLaDix

  • QuestionHow many pounds of meat can a 3.5 chest freezer hold?

    Asked by Bert.

    • Answer I have at least 80-85 pounds of meat in it now, and still have room for more. I don’t doubt that it’ll hold over 100 pounds of meat. Highly recommend this product.

      Answered by JG2020

  • QuestionWhat wattage is consumed with the Insignia 3.5 freezer and the 5.0 freezers. I want to match it with a generator. Thanks

    Asked by Chief.

    • Answer Hi, You can check the power requirements for each of these units below: 3.5 Cu. Ft. - 115 Volts, 0.89 Amperes, 102.35 Watts. 5 Cu. Ft. - 115 Volts, 1.2 Amperes, 138 Watts. If your generator does not provide these requirements please do no use it with these units. Adolfo M. - Insignia Support https://www.insigniaproducts.com/contact-us

      Answered by InsigniaCustomerSupport