Questions & Answers

Name: Insignia™ - Charge Station for Meta Quest 2 - White
Brand: Insignia™
SKU: 6479057
Price: 41.99 USD
Rating: 4.4 (539 reviews)

Insignia™ - Charge Station for Meta Quest 2 - White

Model:: NS-Q2CS; |
SKU:: 6479057

User rating, 4.4 out of 5 stars with 539 reviews.

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Page Showing 1-20 of 34 questions

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QuestionCan I charge the headset and controllers at the same time?
- Answer Yes, the charging station charges 2 Meta Quest 2 Touch controllers and headset simultaneously.
This question and answer was generated by AI based on customer and product data.
QuestionIs this compatible with the original Oculus Quest?
- Answer No, this charging station is only compatible with the Meta Quest 2.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the charging station include any safety features?
- Answer Yes, it has built-in overcharging and short circuit protection.
This question and answer was generated by AI based on customer and product data.
QuestionWhat does this charging station do?
- Answer This charging station not only stores your Meta Quest 2 headset and controllers, but also charges them.
This question and answer was generated by AI based on customer and product data.
QuestionHow do I know when the controllers are done charging?
- Answer The charging station has LED charging indicators to let you know when charging is in progress and complete.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this charging station come with batteries?
- Answer Yes, it includes two 1200mA high powered rechargeable battery packs.
This question and answer was generated by AI based on customer and product data.
QuestionCan you leave the quest in the dock overnight? Will leaving it there melt the charging port on the quest like when people leave it overnight and it melts?
Asked 3 years ago by Hi.
- Answer This unit comes with built-in over charging and short circuit protection, you can be assured that your Oculus components are safe.
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionI'm confused. The instructions say that, "leaving the fully charged controller on the charging station for extended periods of time will limit your battery's lifespan and performance." So is the product protected or not from overcharg
Asked 3 years ago by Anonymous.
- Answer Hello there! Leaving your Quest 2 or Quest on the charger after it has been fully charged can reduce the overall battery life over time. Please charged it only with specific duration of time. Insignia Support Mary www.insigniaproducts.com/support
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionI lost the small part that plugs into the headset charging port. Can I buy that part separately.
Asked 2 years ago by Lost.
- Answer Hello there, For parts please contact our part store at 855.975.6831 Monday through Friday, 8:00 am - 6:00 pm EST. Insignia Support Louise www.insigniaproducts.com/support
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionWhere can I get replacement battery pack. One of my sons batteries stopped working
Asked 2 years ago by Erin.
- Answer I returned the whole thing because the battery did not charge
  Answered 2 years ago by BigDaddyThunda
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QuestionI am having a hard time trying to figure out how to charge the vr headset it doesn’t have any way to charge
Asked 3 years ago by Nana.
- Answer You have to put the little dongle in the headset charging port. It’s magnetic, and then that connects to the little arm in the charging station for the headset. It’s magnetic too, and pops out and connects to the dongle by itself.
  Answered 3 years ago by Vitonious
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QuestionThere is no separate bag for the magnetic C charger... Guide says to "separate" it from the plug, but nothing is easily removed from the plug in the dock... Am I just missing the part? Please advise.
Asked 11 months ago by K.
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QuestionWhen I got my unit the right controller rechargeable battery turned out to be dead and it won't charge. How do I get a replacement?
Asked 1 year ago by Sean.
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QuestionHello I just purchased this item however the left handheld battery reads charge when using the handheld it wouldnt operate so I put a regular battery inside of it and it works fine What's going on is it a defective item and I should return it?
Asked 1 year ago by Nativemother.
- Answer Hi Nativemother! I'm sorry to hear that you're having trouble with your Insignia Charge Station for Meta Quest 2. It sounds like there may be an issue with the left handheld battery. I would recommend contacting our technical support team at 877-467-4289 for assistance with troubleshooting the issue. They may be able to provide you with some solutions to try before deciding to return the item. Thank you for reaching out and we hope to help resolve this issue for you. JC | Insignia Support https://www.bestbuy.com/site/insignia-charge-station-for-meta-quest-2-white/6479057.p?skuId=6479057
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWill it work on meta quest 3?
Asked 1 year ago by Cin.
- Answer Hi Cin, Sadly, this will not work on meta quest 3. Insignia Support Shella https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionThe left controller stopped connecting and charging. I’ve tried taking the battery out and putting it back in. I have unplugged and plugged the charging station back in. What else can I try to get the left controller to charge?
Asked 2 years ago by Mandy.
- Answer Make sure the USB-C plug adheres to the magnetic output connector and the battery is correctly installed in the Touch controller. If the same issue persists, you may call our contact service at for further options. Dina || Insignia Support || https://www.insigniaproducts.com/
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionCan you using the charging doc with skins on the handsets and headset or do you have to remove them?
Asked 2 years ago by questCustomerQuestion.
- Answer You can charge the headphones the way it is with thr hesd gear stuff charges just fine
  Answered 2 years ago by Richie
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QuestionMy right controller won’t charge but it is showing blue on the port
Asked 2 years ago by M.
- Answer Once it showing blue its charged never had that problem less you dont got the batteries in the controller correctly
  Answered 2 years ago by Richie
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QuestionCharges the headset but the left controller says it's only at 75 and the right controller doesn't work at all. I checked connections but right one doesn't turn on but the base lights up. Works if use regular battery. Do i need to replace the battery pack?
Asked 2 years ago by Occulusy.
- Answer Probably got a bad battery pac mine works fines with the battery pac it came with no problem and charges good
  Answered 2 years ago by Richie
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QuestionDoes this come with the C charging cable?
Asked 2 years ago by Tony.
- Answer no
  Answered 2 years ago by Adrianmxx
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Showing 1-20 of 34 questions

Questions & Answers

Insignia™ - Charge Station for Meta Quest 2 - White

Q: QuestionCan I charge the headset and controllers at the same time?

Q: QuestionIs this compatible with the original Oculus Quest?

Q: QuestionDoes the charging station include any safety features?

Q: QuestionWhat does this charging station do?

Q: QuestionHow do I know when the controllers are done charging?

Q: QuestionDoes this charging station come with batteries?

Q: QuestionCan you leave the quest in the dock overnight? Will leaving it there melt the charging port on the quest like when people leave it overnight and it melts?

Q: QuestionI'm confused. The instructions say that, "leaving the fully charged controller on the charging station for extended periods of time will limit your battery's lifespan and performance." So is the product protected or not from overcharg

Q: QuestionI lost the small part that plugs into the headset charging port. Can I buy that part separately.

Q: QuestionWhere can I get replacement battery pack. One of my sons batteries stopped working

Q: QuestionI am having a hard time trying to figure out how to charge the vr headset it doesn’t have any way to charge

Q: QuestionThere is no separate bag for the magnetic C charger... Guide says to "separate" it from the plug, but nothing is easily removed from the plug in the dock... Am I just missing the part? Please advise.

Q: QuestionWhen I got my unit the right controller rechargeable battery turned out to be dead and it won't charge. How do I get a replacement?

Q: QuestionHello I just purchased this item however the left handheld battery reads charge when using the handheld it wouldnt operate so I put a regular battery inside of it and it works fine What's going on is it a defective item and I should return it?

Q: QuestionWill it work on meta quest 3?

Q: QuestionThe left controller stopped connecting and charging. I’ve tried taking the battery out and putting it back in. I have unplugged and plugged the charging station back in. What else can I try to get the left controller to charge?

Q: QuestionCan you using the charging doc with skins on the handsets and headset or do you have to remove them?

Q: QuestionMy right controller won’t charge but it is showing blue on the port

Q: QuestionCharges the headset but the left controller says it's only at 75 and the right controller doesn't work at all. I checked connections but right one doesn't turn on but the base lights up. Works if use regular battery. Do i need to replace the battery pack?

Q: QuestionDoes this come with the C charging cable?

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QuestionCan I charge the headset and controllers at the same time?

QuestionIs this compatible with the original Oculus Quest?

QuestionDoes the charging station include any safety features?

QuestionWhat does this charging station do?

QuestionHow do I know when the controllers are done charging?

QuestionDoes this charging station come with batteries?

QuestionCan you leave the quest in the dock overnight? Will leaving it there melt the charging port on the quest like when people leave it overnight and it melts?

QuestionI'm confused. The instructions say that, "leaving the fully charged controller on the charging station for extended periods of time will limit your battery's lifespan and performance." So is the product protected or not from overcharg

QuestionI lost the small part that plugs into the headset charging port. Can I buy that part separately.

QuestionWhere can I get replacement battery pack. One of my sons batteries stopped working

QuestionI am having a hard time trying to figure out how to charge the vr headset it doesn’t have any way to charge

QuestionThere is no separate bag for the magnetic C charger... Guide says to "separate" it from the plug, but nothing is easily removed from the plug in the dock... Am I just missing the part? Please advise.

QuestionWhen I got my unit the right controller rechargeable battery turned out to be dead and it won't charge. How do I get a replacement?

QuestionHello I just purchased this item however the left handheld battery reads charge when using the handheld it wouldnt operate so I put a regular battery inside of it and it works fine What's going on is it a defective item and I should return it?

QuestionWill it work on meta quest 3?

QuestionThe left controller stopped connecting and charging. I’ve tried taking the battery out and putting it back in. I have unplugged and plugged the charging station back in. What else can I try to get the left controller to charge?

QuestionCan you using the charging doc with skins on the handsets and headset or do you have to remove them?

QuestionMy right controller won’t charge but it is showing blue on the port

QuestionCharges the headset but the left controller says it's only at 75 and the right controller doesn't work at all. I checked connections but right one doesn't turn on but the base lights up. Works if use regular battery. Do i need to replace the battery pack?

QuestionDoes this come with the C charging cable?