Questions & Answers

Name: JBL - Pulse 4 Portable Bluetooth Speaker - Black
Brand: JBL
SKU: 6378520
Price: 67.99 USD
Rating: 4.7 (416 reviews)

JBL - Pulse 4 Portable Bluetooth Speaker - Black

Model:: JBLPULSE4BLKAM; |
SKU:: 6378520

User rating, 4.7 out of 5 stars with 416 reviews.

Highly rated by customers for:

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QuestionCan this speaker be tracked if it's lost or stolen?
Asked 2 years ago by Sabir.
- Answer Our JBL Pulse 4 does not have a GPS tracking feature when it gets lost or stolen.
  Answered 2 years ago by JBL Support
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Questioncan I use this speaker with a PC?
Asked 4 years ago by Trz.
- Answer You can depending on how old your computer is. My computer was fairly new and I still need to update my Bluetooth driver to work with JBL speakers. You can also use the auxiliary input on some of the JBL speakers. I wouldn't recommend using the speaker with the computer simply because it's is single mono speaker. I would recommend getting the JBL Flip 5. I would get two of them. Then you can link them together.
  Answered 4 years ago by DarwinW
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QuestionCan this speaker be used with Alexa? Also is there a microphone that would work with it to do karaoke? Can other speakers work with it?
Asked 4 years ago by Sammy.
- Answer It's possible if your Alexa device can connect with Bluetooth speakers. Microphones don't work with it. Other portable JBL speakers with a PartyBoost feature like Flip 5 and Boombox 2 can connect to and play the same music at once.
  Answered 4 years ago by JBL Support
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QuestionDifference between the pulse 3&4
Asked 4 years ago by Ski.
- Answer The major difference is their design, the music playing time and output power are the same, however the JBL PULSE 4 takes 3.5 hours to be fully charged whereas the JBL PULSE 3 charges completely in 4.5 hours, the JBL PULSE 4 sounds better too, a price difference should be expected as well
  Answered 4 years ago by JBL Support
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QuestionCan it hook up to other jbl speakers at same time
Asked 4 years ago by Mo.
- Answer Yes, you could connect it to a JBL Flip 5 and Boombox 2 using the PartyBoost feature.
  Answered 4 years ago by JBL Support
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QuestionHow do I charge my speaker and how do I know it's charged
Asked 4 years ago by Wilma.
- Answer You can use any type-C usb cable to charge JBL Pulse 4. The recommended charging time for the speaker is 3 to 4 hours. There's an LED indicator showing the charging progress of the battery, once it's full it will turn off.
  Answered 4 years ago by JBL Support
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QuestionCan this connect with speakers from the PartyBox series?
Asked 2 years ago by Jenni.
- Answer Connects to Party Mode with other JBL speakers
  Answered 2 years ago by ShoppingonaBudget
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QuestionWhich one is better with the sound… the JBL- pulse 4 LED portable bluetooth speaker or the JBL - Flip 5 Portable Bluetooth Speaker?
Asked 2 years ago by GiGi.
- Answer Our JBL Flip 5 sounds more powerful, crisper, and goes louder thanks to its improved driver. While the JBL Pulse 4 has acceptable music performance, It has a well-balanced midrange, so it can accurately reproduce vocals and lead instruments.
  Answered 2 years ago by JBL Support
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QuestionMy JBL pulse 4 is not responsive at all, it only turn on/off and show the lights and that it , no other buttons work on it. I tried to reset it but it won’t reset , it’s not connecting to no phone or nothing
Asked 2 years ago by Tee.
- Answer Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Pulse 4. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
  Answered 2 years ago by JBL Support
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QuestionHow do i turn off the speaker can not get it to turn off is this a defect
Asked 2 years ago by Moose.
- Answer We're sorry about what happened with your Pulse 4. Please perform a forced power cycle. First, make sure that your product is not connected to a power supply or charger. Next, hold down the power button for 30 seconds. If you need more help, please contact our customer support.
  Answered 2 years ago by JBL Support
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QuestionMy jbl pulse 4 led are not working properly. Down part of it does not lit
Asked 2 years ago by Anonymous.
- Answer We're here to help with your JBL Pulse 4. Please check the JBL Portable App to enable the light show. If it is already enabled and still unresponsive, try to reset your speaker by pressing and holding the Volume+ and Play/pause buttons down simultaneously for more than 5 seconds. Make sure to remove or forget the JBL Pulse 4 from your Bluetooth list before pairing. If you need more help, please contact our customer support for assistance.
  Answered 2 years ago by JBL Support
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QuestionMy JBL Pulse 4 no longer connects to bluetooth. And if I press the bluetooth button, instead of lighting up to search for another bluetooth device, it shuts the unit down instead. And when I turn it on,it usually has a sound but not anymore. Help?
Asked 3 years ago by Nikki.
- Answer Thanks for reaching out. Please try to reset your speaker by pressing and holding the Volume+ & Play/pause buttons down at the same time for more than 5 seconds. The Pulse 4 will turn off, indicating that you did a successful reset. Once done, please make sure that your unit has a sufficient charge and connect it to a different source (phone, tablet, computer) to check if it will fix your problem. If the issue persists, please reach out to our customer support to check your options here: https://bit.ly/3pC8WOU
  Answered 3 years ago by JBL Support
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QuestionCan this be used in the shower?
Asked 3 years ago by Digger55.
- Answer no
  Answered 2 years ago by TrueChristian
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QuestionIs the light show 360° like the previous generations?
Asked 3 years ago by Ralphie.
- Answer no
  Answered 2 years ago by TrueChristian
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QuestionIs it fake or a off brand speaker?
Asked 3 years ago by Ghost.
- Answer It’s a real JBL speaker.
  Answered 2 years ago by AidanRaymond
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QuestionI'm wanting a speaker like the pulse 4 but without the light show What would be the closest one to it sound and performance but without the lights
Asked 4 years ago by Doris.
- Answer We can recommend our JBL Charge series.
  Answered 3 years ago by JBL Support
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QuestionIs there a skip and a back button on the actual Bluetooth speaker?
Asked 4 years ago by Ash.
- Answer There is no back button for tracks. You can skip a track by pressing the "play" button twice on the speaker.
  Answered 4 years ago by JBL Support
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QuestionIs it waterproof?
Asked 4 years ago by Ash.
- Answer Yes
  Answered 4 years ago by Priya
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QuestionHow does the auto off work. Will it turn the speaker off or just the LEDs. After what amount of time does it turn off? Will it auto-off if connected to Bluetooth still? Looking fall asleep and have speaker turn itself off eventually.
Asked 4 years ago by Jacob.
- Answer It will turn off the speaker if there is no strong signal received from the source for about 15-20 minutes.
  Answered 4 years ago by JBL Support
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QuestionPlease tell me how many watts it is
Asked 4 years ago by Love.
- Answer Our JBL Pulse 4 has 20W RMS.
  Answered 4 years ago by JBL Support
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Showing 1-20 of 30 questions

Questions & Answers

JBL - Pulse 4 Portable Bluetooth Speaker - Black

Q: QuestionCan this speaker be tracked if it's lost or stolen?

Q: Questioncan I use this speaker with a PC?

Q: QuestionCan this speaker be used with Alexa? Also is there a microphone that would work with it to do karaoke? Can other speakers work with it?

Q: QuestionDifference between the pulse 3&4

Q: QuestionCan it hook up to other jbl speakers at same time

Q: QuestionHow do I charge my speaker and how do I know it's charged

Q: QuestionCan this connect with speakers from the PartyBox series?

Q: QuestionWhich one is better with the sound… the JBL- pulse 4 LED portable bluetooth speaker or the JBL - Flip 5 Portable Bluetooth Speaker?

Q: QuestionMy JBL pulse 4 is not responsive at all, it only turn on/off and show the lights and that it , no other buttons work on it. I tried to reset it but it won’t reset , it’s not connecting to no phone or nothing

Q: QuestionHow do i turn off the speaker can not get it to turn off is this a defect

Q: QuestionMy jbl pulse 4 led are not working properly. Down part of it does not lit

Q: QuestionMy JBL Pulse 4 no longer connects to bluetooth. And if I press the bluetooth button, instead of lighting up to search for another bluetooth device, it shuts the unit down instead. And when I turn it on,it usually has a sound but not anymore. Help?

Q: QuestionCan this be used in the shower?

Q: QuestionIs the light show 360° like the previous generations?

Q: QuestionIs it fake or a off brand speaker?

Q: QuestionI'm wanting a speaker like the pulse 4 but without the light show What would be the closest one to it sound and performance but without the lights

Q: QuestionIs there a skip and a back button on the actual Bluetooth speaker?

Q: QuestionIs it waterproof?

Q: QuestionHow does the auto off work. Will it turn the speaker off or just the LEDs. After what amount of time does it turn off? Will it auto-off if connected to Bluetooth still? Looking fall asleep and have speaker turn itself off eventually.

Q: QuestionPlease tell me how many watts it is

Most-viewed items

QuestionCan this speaker be tracked if it's lost or stolen?

Questioncan I use this speaker with a PC?

QuestionCan this speaker be used with Alexa? Also is there a microphone that would work with it to do karaoke? Can other speakers work with it?

QuestionDifference between the pulse 3&4

QuestionCan it hook up to other jbl speakers at same time

QuestionHow do I charge my speaker and how do I know it's charged

QuestionCan this connect with speakers from the PartyBox series?

QuestionWhich one is better with the sound… the JBL- pulse 4 LED portable bluetooth speaker or the JBL - Flip 5 Portable Bluetooth Speaker?

QuestionMy JBL pulse 4 is not responsive at all, it only turn on/off and show the lights and that it , no other buttons work on it. I tried to reset it but it won’t reset , it’s not connecting to no phone or nothing

QuestionHow do i turn off the speaker can not get it to turn off is this a defect

QuestionMy jbl pulse 4 led are not working properly. Down part of it does not lit

QuestionMy JBL Pulse 4 no longer connects to bluetooth. And if I press the bluetooth button, instead of lighting up to search for another bluetooth device, it shuts the unit down instead. And when I turn it on,it usually has a sound but not anymore. Help?

QuestionCan this be used in the shower?

QuestionIs the light show 360° like the previous generations?

QuestionIs it fake or a off brand speaker?

QuestionI'm wanting a speaker like the pulse 4 but without the light show What would be the closest one to it sound and performance but without the lights

QuestionIs there a skip and a back button on the actual Bluetooth speaker?

QuestionIs it waterproof?

QuestionHow does the auto off work. Will it turn the speaker off or just the LEDs. After what amount of time does it turn off? Will it auto-off if connected to Bluetooth still? Looking fall asleep and have speaker turn itself off eventually.

QuestionPlease tell me how many watts it is