Questions & Answers

Q: QuestionHow many USB ports does the Blu-ray player have?

• A:Answer The Blu-ray player has one USB port.

Q: QuestionWhat is the maximum video resolution supported by this Blu-ray player?

• A:Answer The maximum video resolution supported is 1080p.

Q: QuestionDoes this Blu-ray player have Wi-Fi?

• A:Answer Yes, this Blu-ray player has built-in Wi-Fi for easy web connectivity.

Q: QuestionDoes the Blu-ray player come with an HDMI cable?

• A:Answer No, an HDMI cable is not included.

Q: QuestionWhat playback formats does this Blu-ray player support?

• A:Answer This Blu-ray player supports BD-R, BD-RE, BD-ROM, DVD±R, DVD±RW, DVD-ROM, Audio CD, CD-R, CD-RW, DTS-CD, MPEG-1/2, MPEG-2 PS/TS, MPEG-4 AVC (H.264), SMPTE VC1 (VC-9), MKV, AVC-REC, AVCHD, M4V, WMV, 3GP, MP4, MOV, FLV, VOB, TS and DAT.

Q: Questionhow do you access Amazon prime movies on the LG--BP350 Blu-ray player?

Asked 7 years ago by Kellez.

• A:Answer No it doesn't come with Amazon Video.

  Answered 5 years ago by Entombedtrader

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Q: QuestionHow do you download apps to the LG bp350 that aren't pre-installed?

Asked 5 years ago by rshapiro96.

• A:Answer The LG Blu-ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, Model # BP350 only comes with preinstalled Premium Content Providers apps. IT does not have an LG Content Store (App Store) feature that allows you to search for additional compatible apps that can be downloaded and installed on the player...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan I download the Disney Plus app to this DVD player?

Asked 4 years ago by gatrsu.

• A:Answer The LG Blu-Ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, Model # BP350 comes with preinstalled apps but does not have the capability to add additional compatible apps so you cannot download and install the Disney+ app...^IFV

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit have the Vudu app?

Asked 8 years ago by Jim.

• A:Answer The featured Premium Content Provider Apps on the LG - BP350 - Streaming Wi-Fi Built-In Blu-ray Player - Black are: Netflix®, Amazon Instant Video®, Hulu Plus®, Vudu®, Pandora®, Youtube®, MLB.tv®, Spotify®, Rhapsody®, vTuner®, AP® and Viewster®...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionLost RemoteI have lost the remote and need to replace it. Does anyone know the part number or which remotes will work with this device?

Asked 9 years ago by Halbarb66.

• A:Answer You can download the remote in App Store. LG AV Remote

  Answered 8 years ago by Jshepps

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Q: QuestionCan you watch Amazon Prime movies on this device?

Asked 10 years ago by Anonymous.

• A:Answer Yes, But you need at least 10 MBPS internet service to stream Amazon.

  Answered 9 years ago by mikes7339

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Q: QuestionDoes the Netflix app work for different profiles?I am the 2nd profile in the account, and most devices have a simpler app that doesn't work but for the primary profile.

Asked 9 years ago by Nicco.

• A:Answer Yes it works for a second profile just as well. I have my profile for myself but my 7 yrs old niece comes over all the time and she's always turning on my tv and watching Netflix so I created her own profile and she just selects that one and watches endless cartoons. Not sure how many profiles can be created but I know its more than two.

  Answered 9 years ago by sherry

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Q: QuestionDoes this play regular DVD's, That can be loaded like regular DVD's?

Asked 5 years ago by Richie.

• A:Answer This Blu-ray player is able to play DVD discs and Blu-ray discs. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionIs this player Region Free?I have DVDs that are different regions and want to know if they will play on this BlueRay player.

Asked 9 years ago by Jennrose.

• A:Answer This player plays DVD with region code 1 and Blu-ray with code A.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionCan I add Disney+ with this device?

Asked 5 years ago by Nat.

• A:Answer The LG Blu-ray Disc™ Player with Streaming Services and Built-in Wi-Fi®, Model # BP350 is not compatible with the Disney+ app, but is also does not have the capability of downloading additional compatible apps. It only comes with preinstalled Premium Content Provider apps...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionWill this player connect to an old TV via RCA plug?

Asked 8 years ago by Denny.

• A:Answer The LG - BP350 - Streaming Wi-Fi Built-In Blu-ray Player - Black, Model # BP350 only has an HDMI® Out port for connecting to a TV, you cannot connect it to RCA ports...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionWill this model play AVI format videos loaded from a USB stickI'm looking for a blu ray player that will play MP4, AVI and FLV that are on a USB drive. This only mentions MP4 and FLV.

Asked 9 years ago by Anonymous.

• A:Answer Yes. This player can play all DVD & Blu-ray formats; including XviD, mp4, mkv, mp1, mp2...

  Answered 9 years ago by Al33

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Q: QuestionDoes open box mean it was returned

Asked 6 years ago by Jerry.

• A:Answer It’s a product that was either returned or used as store display and may not have the original box anymore but has all original accessories included. They are sold at a reduced price. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: Questioncan I play a regular dvd movie or does it have to be a blue ray

Asked 6 years ago by Anonymous.

• A:Answer The BP350 has the ability to play both DVD's and Blu-ray discs. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the USB port support playing MP4 movies directly from a USB flash drive or USB hard drive? What is max flash drive size supported?

Asked 5 years ago by BogWolf.

• A:Answer oops I forgot about the usb port on the front panel. I have a portable drive with half a terabyte of space, and it plays my music and videos and pictures on it just fine.

  Answered 5 years ago by MortimerSlygoogVerified Purchase

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