A:AnswerThanks for your interest in our product.
Here's a general guide on how to operate, charge, and turn them on:
Turning On:
1. Press and hold the power button on the headphones.
2. Hold the button for a few seconds until you see an LED light flash or hear an audible indication that the headphones are turning on.
Charging:
1. Locate the charging port on the headphones. This is typically a USB-C port.
2. Use the charging cable that came with the headphones to connect them to a power source.
Operating:
1. Bluetooth Pairing: Put the headphones in pairing mode by pressing and holding the power button or a dedicated Bluetooth button until you see a blinking light or hear a pairing sound. Then, go to the Bluetooth settings on your device and select the Q20i from the list of available devices.
2. Play/Pause Music: There's a button on the ear cup you can press once to play or pause music.
3. Volume Control: There are usually volume up and down buttons. Press them to adjust the volume.
4. Active Noise Cancellation (ANC): There is a separate button to toggle this feature on and off.
Please feel free to contact us via [email protected] if there is anything we can help you with.
A:AnswerWireless headphones don't require a wire to connect to the audio source. The audio is instead transmitted via Bluetooth. They're not called true wireless because they still have a wire running between the earpieces. Wireless headphones are available as on-ear/over-ear headphones and as earbuds. You can tell the difference because the two earpieces are actually connected.
True wireless headphones don't have any wires whatsoever. They connect to the audio source using Bluetooth (and sometimes 2.4GHz wireless), and each earpiece is physically independent. True wireless headphones are only available as earbuds. Each pair of true wireless headphones has a primary and a secondary earpiece. The primary earpiece is connected to the audio source and sends the signal onto the secondary earpiece.
A:AnswerYes. They do. I bought them for my husband to wear over his hearing aids. He can keep his hearing aids on and enjoy movies on his phone tablet much easier now.
A:AnswerYes. The headphones have the standard 3.5mm headphone jack and come with the 3.5mm cord, as well. You can use these to plug into anything that has a standard headphone jack, including planes.
A:AnswerIn general, it's a pretty good head phone for the price range. That being said, however, if people around you start talking very loudly, you still hear it even with the noise cancellation being on.
A:AnswerYes, the Soundcore by Anker Q20i headphones come with a multi-point connectivity feature. This allows the headphones to pair and connect to two devices simultaneously, enabling seamless switching between them without the need to disconnect and reconnect manually.
A:AnswerThe key difference between the Soundcore Life Q20 and Q20i lies in their additional features, especially focusing on microphone clarity and related functions. While both models share much of the core design and capabilities, the Q20i adds better call functionality and enhanced clarity of the human voice in Bluetooth call mode, which might not exist in the Q20 model or is less optimized.
A:AnswerNo, unfortunately. This was a big disappontment for me. On the other hand, these hearphones are relatively inexpensive. Seems to cost consideranly more to get the feature that we are looking for.
A:AnswerBest Buy needs to update their specifications for this product as they correctly note that they are not water resistant, but unless the response from the manufacture is wrong, the specifications say these are "water proof".