Questions & Answers

Q: QuestionWhat type of backlight does this TV use?

• A:Answer This TV uses a High Bright Pro Direct LED backlight.

Q: QuestionDoes this TV include ethernet connectivity?

• A:Answer Yes, this TV has an ethernet port for connectivity.

Q: QuestionDoes this TV have built-in speakers?

• A:Answer Yes, this TV has downward firing built-in speakers.

Q: QuestionWhat is the resolution of this TV?

• A:Answer This TV has a 4K Ultra HD resolution.

Q: QuestionHow many HDMI inputs does this TCL TV have?

• A:Answer This TCL TV has 6 HDMI inputs (including one eARC).

Q: QuestionIt would be helpful if the remote was pictured. Does remote have quick buttons to applications? Hulu? Does remote have a pause button? Voice command? Does TV have a center stand or feet? If center stand, is it adjustable, up and down? What 4K HDMI cable?

Asked 1 year ago by MoMo.

• A:Answer I own this TV for close to a month now and have had no issues. Answering some of your questions Q) Does remote have quick buttons to applications? Yes it does, image attached Q) Does remote have a pause button? You can use the central directional buttons to achieve the same Q) Voice command? TV does show support for it but I haven't tested it yet Q) Does TV have a center stand or feet? It has feel on both left and right as shown in the actual image for TV Q) What 4K HDMI cable? Standard high speed 4k capable HDMI cable was included with the TV

  Answered 1 year ago by GrvTripVerified Purchase

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Q: Questionhow far apart are the legs on the Stand. Are they adjustable narrower or wider

Asked 1 year ago by Anonymous.

• A:Answer For this 55 inch TCL TV when the feet are attached in the traditional way, the feet spacing is approximately 48.2 inches. When the feet are reversed, the feet spacing is approximately 30.1 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDo I need to buy a sound bar, most tv sound is weak

Asked 1 year ago by KK.

• A:Answer This TV features built-in speakers that can be used for audio. Some of our customers elect to add a soundbar or speakers to further enhance their viewing experience. This TCL TV is also compatible with most soundbars and speakers and can be connected via HDMI ARC, Optical, Bluetooth, or the 3.5mm headphone jack. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIt says that this TV is capable of running 120hz, does that mean I can play games on my Xbox at 120 fps that allow it?

Asked 1 year ago by Eman.

• A:Answer Yes, this TV has two hdmi ports that support 120hz performance or more & they are labeled nicely. I’ve had this tv hooked up to my PlayStation 5 for a month now and I’m finally getting the 120 fps I’ve been looking for.

  Answered 1 year ago by MattT

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Q: QuestionWhat are the dimensions of the box it comes in?

Asked 1 year ago by Jahsua.

• A:Answer The dimensions of the box are as follows: (W x H x D) 55.1" x 34.0" x 5.9". Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionIs it safe to reverse the legs on the t.v. if my t.v. stand is too small for the legs to be facing outward/the normal way? Will there be any extra pressure on the t.v. screen to cause damage or any risk of the t.v. not being as secure and falling?

Asked 11 months ago by JohnH.

• A:Answer The feet are indeed designed to be reversible on this TV. The narrow feet spacing is 30.1 inches. Hope this helps! Thank you, TCL Customer Support

  Answered 11 months ago by TCLExpert

  
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Q: QuestionDo you have to pay for Google tv separately?

Asked 1 year ago by Bridget.

• A:Answer Google TV is like a dashboard that connects you to all your streaming apps, games, etc that you download to your TV. I think it was once called Android TV as well. YouTube TV is like digital cable. It is a pay subscription service.

  Answered 1 year ago by JohnH

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Q: QuestionDoes this tv have the Roku app

Asked 1 year ago by McM.

• A:Answer It does, but it looks like TCL is pushing google TV.

  Answered 1 year ago by MatooseVerified Purchase

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Q: QuestionHow much does the tv weigh? TCL - 55" Class Q7 Q-Class QLED 4K HDR Smart TV with Google TV

Asked 1 year ago by Anonymous.

• A:Answer Without the feet attached, this 55 inch TCL TV weighs approximately 28.9 lbs. Hope this help! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionCan you download apps on this tv?

Asked 1 year ago by Playball4life.

• A:Answer Si.

  Answered 1 year ago by JuanOVerified Purchase

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Q: Questionhow much is installation of this TV

Asked 1 year ago by dancer.

• A:Answer For inquiries concerning delivery and installation, you would want to contact your local Best Buy or Best Buy Customer Support as they would be best equipped to further assist you. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionCan I pair a Monster portable speaker, wirelessly, to this tv

Asked 1 year ago by GoldieLocs.

• A:Answer Our TCL TVs featuring Google TV support Bluetooth and can be paired with compatible audio devices that also support and pair via Bluetooth. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: Questiondoes this tv can be used as pc monitor ? can it support 4.4.4 chroma smapling 4k at 120 hz ?

Asked 1 year ago by mmssbb.

• A:Answer Although this TCL TV is designed with the primary role of television in mind, it does come with several HDMI ports. Any of these ports can be used to connect the TV to external devices, such as a PC. HDMI 1 is capable of 4K/144Hz and HDMI 2 is capable of 4K/120Hz. Our 4K TVs do support Chroma 4:4:4. Hope this helps! Thank you, TCL Customer Support

  Answered 1 year ago by TCLExpert

  
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Q: QuestionDoes the q7 have Roku

Asked 1 year ago by Anonymous.

• A:Answer Not sure. I use the Amazon Firestick

  Answered 1 year ago by VernonSVerified Purchase

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Q: Questioncan you turn the motion smoothing on while in a game on pc?

Asked 1 year ago by Dream.

• A:Answer Don’t use it

  Answered 1 year ago by DonBVerified Purchase

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