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Customer reviews

Rating 4.6 out of 5 stars with 2109 reviews

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92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,109 reviews
  • Rated 5 out of 5 stars

    Backup camera fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job with putting back up camera and screen in my car. My car was 2017 and I had a hard time reversing it and everything was well after I got the screen in my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me worked in the installation center, but helped me pick out a deck and installed it for me. He did a great job answered all my questions very clearly and completely. Just a great all-around experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who did my install was great! 10/10 he even put in the aux adapter I bought from Amazon!! Literally amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a new radio and backup camera installed in my Corvette by Best Buy, and the experience was outstanding. The installation team was exceptional—they not only recommended a more suitable camera that fit my vehicle perfectly but also took the time to walk me through the new features of CarPlay. Their attention to detail and dedication to ensuring I understood how to operate everything made the whole process smooth and hassle-free. Highly recommend their service for anyone looking to upgrade their vehicle’s tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went so well. The complete experience was very professional, friendly, and the end result was flawless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete audio amps subs and cameras install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve is the person I’ve been working with he is extremely knowledgeable about all audio video equipment and his installation skill are by far excellent and really clean !!! Couldn’t be more satisfied with his work !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents spent a lot of time installing mu equipment and it was absolutely perfection. I wouldn’t take my car anywhere else for installs. It saves to be a best bit total member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service though took longer time than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first contacted the Best Buy at Brookpark and was told that I needed to order the part ($49.99) and the "Pioneer" back-up camera ($99.99) from them even I had my own camera. They also quoted my service fee ($160). After contacting the Best Buy at Mayfield Heights, I decided to purchase the part ($29.99) there and let them install ($129.99) my own Pyle back-up camera. Though it took them more than two hours to install, everything is perfect so far. Basically, I saved $150 plus tax at this Best Buy. It turns out my back-up camera is much better than the "Pioneer" one (with lots of bad reviews, such as poor night vision and no distance scale lines).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAM BESTBUY TECHNICAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam at the bestbuy Dartmouth Massachusetts store is always there to answer any questions i may have .if there 10 star's to give a would give him 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is as clear as a bell. Shows lines and curves. Only one thing missing is a sound when your real close to and object

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price, service and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Knightdale, NC auto crew installed my Alpine ILX-650W in the dash of my 2005 Jeep Grand Cherokee and you would never know it is aftermarket. They also neatly installed a rear camera that does exactly what I need it to. I also want to recognize Justin P. He has been very knowledgeable, helpful and friendly with every interaction. I was a novice but Justin took the time to help me choose the best system suited for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love being able to see behind me now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a double din touchscreen with the rear camera has been a huge benefit to driving. The Geek Squad team did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door handle backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got this camera installed. It’s helped me out a lot. Works great, has the lines to make sure you know how far to backup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys! Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad added a back up came for me and they did an outstanding job. Can’t even tell it’s an add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding installation & great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, James was knowledgeable, dedicated and determined to install my (supposed OEM) Otocam3 even though it was not plug n play as advertised by Advent. He found a way to make every single function work - GPS, Radio, Video, Bluetooth and also to integrate with the existing backup camera in place. It is his determination and years of experience that made this installation possible. Thank you James and Best Buy for outstanding Geek Squad work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two words for service Quick and very profession I have been using this services from last 8 years and its one of the best in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and blend with OEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a Kenwood camera but after meeting with then installer and seeing how it would need to be installed (offset from the center because of the hatch release handle) he suggested a universal one which mounts behind the license plate and looks great with a crystal clear image. Best part it was about $50 less! Overall the install is seamless and I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car stereo and backup camera with install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased at one store and had it installed at another because my daughter had the car at college. That all worked well. I was given a price match on one item. They did a really good job. (Scheduled install was earlier than it would have been where I bought it.) I am glad to have the radio, but also the backup camera for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean installation of backup camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a backup camera on Amazon, but didn't know how to install it without having wires hanging all over the car. The Geek Squad did a great job in under an hour for $130 plus tax. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was more than pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable and courteous staff. They helped me to find and order the right product that works best for my daughter’s car.

    I would recommend this to a friend
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