Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are positive about the easy setup, print quality, price, wireless connectivity, color output, toner efficiency, and reliability of the imageCLASS MF642Cdw Wireless Color All-In-One Laser Printer. They appreciate the user-friendly installation process, sharp and vibrant color prints, cost-effectiveness, and dependable performance. However, some customers have concerns about the noise level, large size, scanning setup challenges, and weight of the printer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,845 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Broke down in less than 3 years

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our household doesn’t print stuff regularly. We usually go for weeks or months without printing anything, then go for bursts of 100-200 pages. We don’t print photos but printing colored is a must. I had an old Brother B&W printer (bought used) and it had served me well for 3 years so I decided to skip those Ink printers and just splurge for a colored laser printer. Luckily these went on sale so I was able to get it for almost half the price, otherwise I wouldn’t buy one. Toners - well they always cost a lot (usually around $50 per color), but they print a lot of stuff. High yield would get you around 1000+ pages so it’s worth the price. Make sure you don’t get remanufactured ones because it can damage your expensive printer. Printing is fast and smooth. Has duplex printing as well. Printing images are not as on point as inkjet but it prints them really fast. Not something you’ll frame but it’s perfect for like PowerPoint slides and some notes. Scanning is a godsend on this printer. I never knew I needed one until I had this. Has a document feeder so it makes scanning a breeze. No back to back scanning though but there’s a software for that. Printer’s touchscreen is kinda meh, wish they used a more responsive panel or just went with actual buttons instead. Kinda makes copying through the printer a chore. Reason it got 3 stars from me is it started making weird noises and black streaks that no amount of cleaning will fix on the 2nd year of ownership. Started happening when we moved the printer due to rearranging our office room. It was still under warranty but it’s not easy to claim with Canon. You have to bring the printer to a service center, they’ll check it, and give a verdict if they will cover it. Luckily I had a GeekSquad replacement plan. I got it replaced and got another replacement plan for the new one, and so far it hasn’t failed me….yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great quality printing, features not clear

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. My Mac identified it instantly and could print right away. I needed to download the driver for my PC. Prints straight from email files on my iphone or from a jump drive easily. Really nice functionality. I printed address labels effortlessly. 2 things I don’t like: 1) you can’t use a wireless and wired connection at the same time. So if you want to print from a wireless connection, you have to unplug the USB. It is either/or. Just an annoying extra step. 2) it does not duplex copy. So if you want to make two-sided copies, you have to scan them and then print them manually. The duplex printing feature is nice though, I just assumed that it would duplex copy as well, but I understand that’s only available the next model series up. Overall, I really like the printer and am happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Works well, good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer because for the price point (especially on black friday) and feature-set, other options simply didn't compare for value. We use it for making simple color product labels and miscellaneous infrequent printing and scanning. It was fairly easy to setup and works well. The duplex printing is nice. Wireless/Airprint support out of the box made connecting to it in my house a simple affair. There are ample administrative options in the printer's web UI, to make the most of its features (ldap, user management, smb destinations, email, etc...), though not all options are intuitive. I have printed a color photo just to see how it would do. It's no photo inkjet, but it did better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love the sound of a laser printer in the morning.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason I stopped buying inkjets years ago, they all eventually fail, the ink runs if wet and the print heads constantly clog. Sure enough my 2 year old Epson inkjet workstation started to fail and was burning through ink like it was going out of style. I should have known better, I've always bought lasers. Welcome the Canon imageCLASS Color Laser All in One. This thing is a beast! Easy out of the box, it's not light in weight, takes up average size amount of space. I setup mine up on our WiFi network through my Macbook Pro. It comes with a CD to install your drivers, amazing anyone still ships CDs, thank goodness I have a drive. After that it was just about connecting the printer to the wireless network and it was done. Easy, took about 5 minutes. When this thing fires up you know you're in business, none of that wimpy inkjet stuff, no more runny inks. For a laser this one is pretty quiet, you hear it, but it's nothing out of the ordinary and is kind of pleasant because you know you're getting things done. I've been sending signage wirelessly to print with no problems, quality is crisp and clean and as vivid as any pro color laser, no breaks or pattern lines in solid color fills. There's only one main tray for paper, it holds a pretty thick stack. For printing on thicker paper it's a single sheet feeder right above the main tray on the front. So you send something to print, choose multi-drive tray and insert your thick stock, label sheet or whatever. It works pretty well, I did get a couple paper jams using thick stock, fairly easy to remedy and the onboard screen tells you how to fix it. Otherwise the jams have been pretty rare utilizing different thick stocks. It powers down fairly quickly after printing and goes into sleep mode. No problems sending prints while it's sleeping, wakes up shortly after processing. This printer is pretty awesome for the price, better get yourself one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer ever i can work from home fax things etc very easy to use ❤️im even able to print pictures with it. My son loved his picture with grandma that is now in heaven .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer but should scan 2 sided

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer, Works well with my network, easy to setup, toner is not 'too' expensive compared to other models. Only bummer is that the doc feeder only scans one sided.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice all in one

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working fine for 2 1/2 years now. A good upgrade from an old Brother one that had a much smaller harder to navigate screen. Print quality is good. Drivers work with windows 10 and 11.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Will recommmend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived on time and well packed. First glance I thought it’s a judge box, thought of returning it back due to size. But glad i didn’t . Easy to setup, step by step guides you through setup on print and scan. I am using through wireless network and it works like a charm. No complaints so far!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Outstanding service.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, the service from Best Buy was exceptional. All the main retailers, on line and in store, could not guarantee delivery nor supply a similar specification color laser printer, at the offer price, below $300. My printer was ordered on line, my local store suggesting the earliest they could deliver would be 8-14 days. I received my unit within 48 hours of order! Thank you Best Buy and UPS, REALLY EXCEPTIONAL SERVICE! The printer/copier from my limited time with it, is just the best quality and efficiency, completely outdoing any inkjet I’ve owned. I am 100% satisfied and delighted. My only question, there is a piece, photo below, I have no idea how or where it fits! No instruction though it’s shown on inventory but not explained in manual.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic color laser printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is excellent , The setup connecting to the network was very simple, Scanning to a computer from the all in one printer couldn't be easier and checking supply levels from your computer is an added bonus. Anyone looking to upgrade to a laser printer won't be disappointed. I've owned several color laser printers and this one is the best so far! The only issue was figuring out the plastic piece that came with the printer was. It turns out it is for when you use legal size paper it covers the open portion of the paper tray when using legal sized paper 8 1/2" x 14". not mentioned in the instructions. See photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Canon a name you trust

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great printer, quality of printing very good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when there was offer in bestbuy. I was a bit heavy to carry inside my home. But once I got out of the box, setup was pretty easy and quick . I print from mobile, laptop, iPad etc. I am liking it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great laser printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, a reliable printer that correlates with my multitasking lifestyle. This printer as proven to be very effective in my home office. Fast printing, with no messy ink cartridges to change I can appreciate this printer. Although, I have had a paper jam it was an easy fix, with the monitor displaying where the jam is located. I’m giving 4 stars because, i haven’t had the printer long enough to know the longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought printer for home business. So far it lives up to my expectations and print clearly and fast for all mr print jobs. I love that it has a document feeder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and start printing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is replacing an older laser printer. I was looking for a multi-purpose color laser printer. I currently used an inkjet multi-purpose printer, but when I don't use the printer I have drying-ink-reservoir anxiety. Printer was super simple to setup. Basically unwrap it from box and plug it in. It found my WIFI network quickly, once the password was set I was done. Prints like a champ wirelessly from anywhere in my home. So far it's working well. I would purchase a dust cover, it's large and looks like it would attract a lot of dust on top.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    lots of black stains

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's never failed me. Prints every time. Print quality is superior. However, I was using it for my business and after 2 months of use, it leaves black splotches all over the papers. I can no longer print stickers, photos or anything for selling purposes. I've cleaned it numerous times and still won't stop leaving stains. I just use it for invoice printing now, but it still looks unprofessional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice printer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. My spouse is very proficient at IT stuff and this is a great laser printer for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer ever

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this and I already love it. Very easy printer to install and I’m saving a ton on ink. Does it make a lot of noise for me. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as my home printer. It prints very fast from my phone. Im very happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Only issue is I have to parts left over; not sure for what they are used or where they go.

    I would recommend this to a friend
Sponsored