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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 265 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality, high refresh rate, and effective HDR capabilities of the M28U monitor, making it a strong choice for gaming. Many appreciate its price point and the helpful KVM functionality. However, some users experienced issues with dead pixels and found the brightness and built-in speakers to be suboptimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 265 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value monitor showing its age in 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor originally released in 2021 and almost 3 years later it's still one of the top contenders on value and features, however that is now in question because of how other competitors have now caught on price and have also surpassed on features. Pros -Affordable -Competitive refresh rate -Multiple USB-A & USB-C ports -Great video quality once properly calibrated Cons -Terrible color calibration out of box (yellow/greenish tint) -Poor 300 nit brightness in 2024 on a non-oled screen is not optimal (you can bump brightness up to 500 but you have to flash its firmware and play around with HDR settings) - A few artifacts issues that may occur randomly depending on your GPU - Monitor not detecting source, if not, not waking up at all after PC is set to sleep This is still a great choice when it comes to an entry level 4K monitor, however when you compare pros & cons against other brands offerings, you quickly realize this monitor is now showing its age. If this monitor was $400 I would recommend it without hesitation, but at the $500 price point it's better to save up for a newer model from LG, or even save up a few more to get an oled screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Best monitor for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k monitor for the price. I bought this monitor in total for around 500 or 600 dollars. Got the highest warranty offered and tax included. Only other 4k monitor that beats this is the in store lg 4k monitor price for around 300 or something dollars. Randomly happens and sells out very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Dead pixels

    Rated 3 out of 5 stars

    Good price, cheap quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for PS5/XSX, I would recommend it because of the price, BUT it has only been less than one month of daily 2-5 hour use and I already have one tiny dead pixel.

    I would recommend this to a friend
  • Cons mentioned:
    Dead pixels

    Rated 4 out of 5 stars

    Nice clear panel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this m28u monitor to fully utilize my 4090. High pixel density makes for a very crisp image, colors are great, and doesn’t have any backlight bleed. However, after a few months I do have a dead or stuck pixel. Overall very nice unit but minus a star for that darn pixel.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k 144hz IPS KVM HDMI 2.1 hard to beat for the $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4k 144hz IPS KVM HDMI 2.1 hard to beat for the $ Easy set up, no eye strain so far. Comes with three power cables for world wide use. Nice thin bezel. Raises and lowers effortlessly. Haven't tried the KVM yet. HDR mode not very useful. Using it in standard mode is great though. Set up is a snap, stand just clicks into monitor back. No RGB, but how useful is that when most monitor backs face the wall anyway. If I could have found the LG 27GN950-B in stock, I would have got that instead (More expensive by around $300 though). Going to 28" from 27" 1440p monitor is not a perceivable size difference, but the 4k bump is impressive in detail. Has improved my gaming a ton. Easier to see other players. Back light edge bleed is noticeable only with largely solid colors on screen. Great gaming monitor, but there are many ones with better HDR and details in shadows out there. For the money it's hard to beat and decent for productivity too. Console gamers with love the latest HDMI connection. Built in speakers not very useful but can be ok for simple stopgap use. Love the non reflective finish on the panel. Ticks all my boxes at the best price. Would buy it again. Pick up at the store was a snap, just had to wait for it to come in. Don't know why shipping isn't an option, unless it's to limit RMA's due to damage in transit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your gaming system is only as good as the monitor!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has enhanced my gaming experience to new heights. Vibrant colors, well balanced brightness and of course HDMI 2.1 ability! This monitor supports 4K gaming at 120 fps! My games have never looked so good. No more ghosting or shuttering frames. I’ve played through several of my favorite games again just to experience them the way the developers intended. Setup was quick and painless. This is the only monitor at this price point that will deliver a true hdmi 2.1 experience. I have been extremely happy with my purchase for a year now, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible monitor quality comes through beautiful just might have to look up a video for some settings adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to think of anything that delivers 4K, 144hz, 1ms, and freesync at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 28in 4k 144hz monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplistic design, beautiful colors and screen I wish is was more than 144hz but can't really complain

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    Don’t think twice. Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Great price when it’s on sale. Does the job for gaming and creative work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Monitor for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned, as I am not familiar with Gigabyte Monitors, but the M28u is a fantastic monitor. I was originally trying to purchase the LG 27GP950, but it was unavailable for months. The M28u is cheaper and it has zero backlit bleed. It has a decent HDR, not the greatest, but serviceable if you tune it right on your hardware. It also offers a great color pallette and gaming options. I highly recommend this monitor with a set of Media Light bias lighting for the back of your monitor. Great combo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Gaming Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming monitor and beautiful quality! Allows me to game at 4K 120fps on my Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k monitor

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over half a year later this screen is working great. Beautiful display since day 1

    I would recommend this to a friend
  • Cons mentioned:
    Dead pixels

    Rated 5 out of 5 stars

    EXCELLENT MONITOR BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good HDMI 2.1 monitor! It ran smooth and looked stunning. Only problem is mine had a dead pixel and of course for the price of this monitor we don’t want that. Other than that I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing monitor everything looks so beautiful on it!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best 4k Monitor for PS5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best Monitor i had,i bought it for my PS5 and it’s absolutely amazing it has HDMI 2.1 for 120hz(FPS) and for PC use it has 144hz! I highly recommend it for both Nect Gen Consoles and gir PC Gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Black light bleeding

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked great but was disappointed for having black light bleeding in the corners. Had to return it. Best Buy made the returning process easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    M28U

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing is all I gotta say about this 4K monitor, works perfectly with my series x, better than my ASUS TUF

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good monitor for new generation consoles with adequate characteristics to enjoy a more immersive game, the 28” of the monitor is suitable for competitive games, I also use it as a secondary monitor of my MacBook Pro with type c connection, excellent response and resolution. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    High quality monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor. Colors are true and accurate. Very little adjustment was needed out of the box. 4k and 1ms refresh you really cant go wrong with this monitor.

    I would recommend this to a friend
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