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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.9 out of 5 stars with 35144 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Xbox Series X 1TB Console's graphics, performance, load time, quiet operation, and value for the price. They appreciate the quick resume feature, backward compatibility, and access to Game Pass. However, some customers have concerns about the limited storage space, controller issues, large size, overheating, and lack of exclusive games.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35,144 reviews
  • Pros mentioned:
    Console, Graphics, Load times

    Rated 5 out of 5 stars

    Xbox Series X:Stunning & Game Changing Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Xbox Series X for several months now, and it has truly transformed my gaming experience. As someone who enjoys a variety of games, from action-packed adventures to expansive open-world titles, this console has exceeded my expectations in every way. Performance and Graphics: The first thing that struck me about the Xbox Series X is its incredible performance. Games like Grand Theft Auto V and Red Dead Redemption II run flawlessly, with breathtaking graphics and smooth frame rates. The console's ability to deliver stunning 4K visuals with ray tracing and 120 fps makes every gaming session feel immersive and lifelike. The load times are impressively quick, thanks to the high-speed SSD, which means I spend less time waiting and more time playing. Game Selection and Features: One of my favorite aspects of the Xbox Series X is the extensive game library. I’ve been able to dive into Assassin's Creed Valhalla and explore its vast, beautiful world with ease. The backward compatibility feature is a huge plus, allowing me to revisit some of my old favorites from previous Xbox generations with enhanced performance. The Xbox Game Pass has been a game-changer for me. It offers an incredible selection of games, including new releases, which I can access without having to purchase each one individually. This has allowed me to try out games I might not have otherwise considered, broadening my gaming horizons. Design and Usability The design of the Xbox Series X is sleek and modern, fitting seamlessly into my entertainment setup. It operates quietly, even during long gaming sessions, which is a significant improvement over previous consoles I've owned. The controller is comfortable to hold and responsive, enhancing the overall gaming experience. Overall Experience Overall, the Xbox Series X has been a fantastic addition to my gaming setup. Its powerful performance, extensive game library, and user-friendly features make it a standout console. Whether you're a casual gamer or a dedicated enthusiast, I highly recommend the Xbox Series X for its ability to deliver an unparalleled gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Performance

    Rated 5 out of 5 stars

    The Ultimate Gaming Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has completely transformed my gaming experience. From the moment I unboxed it, I was blown away by its sleek, modern design and whisper-quiet performance. Microsoft has truly raised the bar with this console! What sets the Series X apart is its unmatched power and speed. Games load in the blink of an eye thanks to the ultra-fast SSD, and the graphics are absolutely jaw-dropping. Titles like Halo Infinite and Forza Horizon 5 run buttery smooth in 4K, with vibrant colors and lifelike detail that fully immerse you in the action. I also love the Quick Resume feature—it’s a game-changer for multitaskers like me. Switching between games is seamless, and it feels like the Series X is always one step ahead. The backward compatibility is a huge bonus, letting me revisit classic games in improved quality without missing a beat. The controller is another highlight. It’s comfortable, responsive, and has just the right weight. The tactile feel of the textured grip and triggers makes long gaming sessions even more enjoyable. The Xbox ecosystem is better than ever with Game Pass. The value is unparalleled, offering a massive library of games right at your fingertips. It feels like there’s something new to explore every day. If you’re on the fence about upgrading to the Series X, don’t wait—it’s a console built for the future of gaming, and it’s worth every penny. Whether you’re a hardcore gamer or a casual player, this system delivers an experience that’s nothing short of spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Xbox Series X – The Ultimate Gaming Console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is hands down the best console I’ve ever owned. From its sleek, modern design to its insane performance, it’s built for gamers who want the ultimate experience. The 4K graphics are stunning—every detail pops, whether you're exploring open worlds or battling online. The 1TB SSD makes load times practically non-existent, so you’re in the action almost instantly. What really sets it apart is Game Pass Ultimate—a huge library of games at your fingertips. Plus, the backward compatibility means I can enjoy classics alongside the newest releases. The console runs whisper-quiet even during intense gaming sessions, and the new controller feels super comfortable for hours of play. Whether you’re a casual gamer or a hardcore player, the Xbox Series X is worth every penny. It’s a next-gen powerhouse that delivers on every front. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 5 out of 5 stars

    Xbox Series X: A Lightning-Fast Gateway to Gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X impresses with its powerful performance and sleek design, solidifying its place as a must-have for any gaming enthusiast. This console pushes the boundaries of gaming with its lightning-fast load times, stunning graphics, and seamless gameplay, making every gaming session an immersive experience. One of the standout features of the Xbox Series X is the Xbox Game Pass, an incredible value that is as awesome as it is extensive. With a vast library of games available at your fingertips, from blockbuster hits to indie gems, the Game Pass ensures you're never out of options. Whether you're in the mood for an epic adventure, a competitive sports game, or a cozy indie experience, Game Pass has you covered, making it an unparalleled service for gamers. Moreover, the delivery experience of the Xbox Series X is remarkably fast. From the moment of purchase, the process is smooth and efficient, with the console arriving at your doorstep quicker than expected. This swift delivery adds to the overall positive experience, letting you dive into the world of high-quality gaming without delay. In conclusion, the Xbox Series X, with its exceptional performance and the fantastic value of the Xbox Game Pass, represents a significant leap forward in the gaming world. Coupled with the fast delivery, it's a purchase that promises to delight gamers and provide endless entertainment. Whether you're a seasoned gamer or new to the scene, the Xbox Series X is a remarkable console that delivers on every front.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 5 out of 5 stars

    The Ultimate Gaming Powerhouse: Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid gamer, I've been eagerly awaiting the release of the Xbox Series X, and let me tell you, it does not disappoint! From its sleek design to its unparalleled performance, this console is truly a game-changer. First off, let's talk about the design. The Xbox Series X has a modern, minimalist aesthetic that looks great in any entertainment setup. Its compact form factor makes it easy to integrate into my gaming setup without taking up too much space. Plus, the cooling system is incredibly efficient, keeping the console running smoothly even during intense gaming sessions. But the real star of the show is the performance. The Xbox Series X delivers stunning graphics and lightning-fast load times thanks to its powerful hardware. Games look absolutely stunning in 4K resolution, with vibrant colors and lifelike detail that truly immerses you in the gaming experience. And with the addition of features like Quick Resume, I can seamlessly switch between multiple games without missing a beat. The controller is another highlight of the Xbox Series X. It's comfortable to hold for long gaming sessions, and the tactile feedback adds an extra layer of immersion to every game I play. Plus, the integration of features like Bluetooth connectivity makes it easy to use with other devices like my PC or smartphone. Overall, I couldn't be happier with my purchase of the Xbox Series X. Whether you're a casual gamer or a hardcore enthusiast, this console offers everything you need and more. It's a true powerhouse that sets the standard for the next generation of gaming. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X from Best Buy, and it has exceeded every expectation I had for a next-gen gaming console. This machine is a powerhouse, delivering stunning 4K graphics and buttery-smooth gameplay with its lightning-fast loading times thanks to the SSD. The design is sleek and modern, fitting perfectly into my entertainment setup without taking up much space. What truly sets it apart is the performance—whether I’m exploring vast open worlds in Starfield or battling online in Halo Infinite, the visuals and responsiveness are top-notch. The Xbox Game Pass is the cherry on top, offering an incredible library of games at an unbeatable value. It feels like I’m discovering a new favorite every week! Plus, backward compatibility allows me to enjoy classic titles without any extra hassle. Setup was a breeze, and the console runs whisper-quiet, even during intense gaming sessions. Best Buy’s fast shipping and secure packaging ensured my console arrived in pristine condition. If you’re on the fence, don’t hesitate—this console is worth every penny. Whether you’re a casual gamer or a hardcore enthusiast, the Xbox Series X will elevate your gaming experience to new heights!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Performance

    Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox Series X, and it has completely transformed my gaming experience! From the moment I unboxed it, I was impressed by the sleek design and solid build quality. The performance is nothing short of phenomenal—loading times are incredibly fast, thanks to the custom SSD, and the graphics are stunning. Playing my favorite titles in 4K at 60fps (or even 120fps) is a game-changer, and the ray tracing capabilities add a whole new level of realism. The controller feels great in my hands, with improved haptics that enhance gameplay immersion.I also appreciate the extensive backward compatibility, allowing me to revisit classic games while enjoying the benefits of enhanced performance. Plus, with Game Pass, I have access to an incredible library of games, making it easy to discover new favorites.Overall, the Xbox Series X is a powerhouse that delivers on every front. Whether you're a casual gamer or a hardcore enthusiast, this console is worth every penny. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buttery Smooth Goodness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the this game console since January, so now I feel like I can write an honest review. Pros: Quick and easy setup! My old Xbox games are still compatible with the new system so are the old Xbox controllers! Load times are a thing of the past. The games are ready to go as soon as I turn on the system. Graphics are very sweet. I have the Xbox connected to my Sony Bravia 4K with a JBL Dolby ATMOS sound bar. Let me tell you what an experience!!! Well until the wife tells me to lower the volume. Again the 4K graphics a buttery smooth. So clear , colors so vibrant. And the 3D spatial sound it produces adds to the experience. Expandable Storage is a welcome feature also. Since these new games take up lots of space the onboard 1TB will quickly fill up. The online service is same as always. I recommend connecting your XBOX via hard wire for a better experience. CONS: Price. It’s pretty steep at $499. But if you can afford it then it’s a very nice multimedia investment. In closing, my kids love it , the wife don’t mind it and I can squeeze a game sometimes then it’s a win win while we wait for the world to open up again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We truly appreciate you taking a few minutes to share your story with us, and we couldn't be happier to be a part of your family's gaming setup! Whether it be its ease-of-use, near-instant load times, optimized computing power, or simply the whole package, we're thrilled to be a part of your next-generation experience. We're glad it was a good investment for you. And, if you're looking to add a few more titles to your family's game catalog, try pairing with Xbox Game Pass Ultimate. There's no easier way to explore player-loved games, hand-picked from across all genres and playstyles. Find all you need to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 5 out of 5 stars

    Outstanding Console with Great Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Xbox Series X from Bestbuy, and it has been a fantastic investment. The performance is exceptional, with lightning-fast load times thanks to the SSD. The graphics are stunning, delivering 4K gaming at a smooth frame rate, which makes every game immersive and enjoyable. The design is sleek and modern, fitting perfectly into my setup. Setup was quick and easy, and the console's user interface is intuitive. It also runs quietly, even during intense gaming sessions. One of my favorite features is the backward compatibility, allowing me to enjoy my older Xbox games with enhanced performance. Pairing it with Game Pass Ultimate has been a game-changer, giving access to an extensive library of titles. Delivered promptly the next day, the entire purchase process was seamless. Overall, this console lives up to the hype and is worth every penny for serious and casual gamers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Performance

    Rated 5 out of 5 stars

    great console!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Xbox Series X for a few weeks now, and I'm blown away by its performance and features. The controller is also a major improvement over the previous generation. The Xbox Series X is incredibly fast, with loading times that are virtually non-existent. The graphics are also stunning, with crisp and vibrant visuals that make games look better. It's a console that truly delivers on its promises, and it's an absolute must-have for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best Xbox ong

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Xbox X. It truly is so fast and the graphics are so insanely good with my Samsung smart tv! I convinced my whole family to get one, I also really like how it can stand up or lay down so better for different set ups, I have mine connected with and Ethernet port and it just changes the whole game. No lags and just makes for an all over smooth and quality game set up! I also really like how I can play Xbox 360 games on it and it has a disc drive for all of those older games to reminisce on!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Powerhouse gaming console!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse of gaming perfection. Its sleek design is matched by lightning-fast load times and stunning graphics, thanks to the custom SSD and RDNA 2 architecture. The Game Pass service is a game-changer, offering an extensive library that keeps your options fresh and exciting. Backward compatibility is seamless, letting you dive into classics without missing a beat. With its solid performance and robust features, the Series X truly elevates the gaming experience. It’s not just a console; it’s a gateway to endless adventures. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Could not wait to pick it up at the store!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not wait to pick it up at the store!!! As someone who has owned almost all the Xbox series... I have say the Series X is everything I expected the next gen of Xbox would be. Extensive and thought out backwards compatibility. Awesome job by Microsoft . I can't believe how life like the graphics are. Wish I had 2, cause i think my son is jealous... Comparing it to ps5 they are equally matched but I have to say, Xbox’s quick resume is a game changer. The fact that I could be playing some assassins Halo infinite and jump right into an online match with buddy’s on coldwar in a matter of seconds is amazing! All I can say is.... Get one if you can!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance, Speed

    Rated 5 out of 5 stars

    Absolutely Worth If

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the 4 attempts and long waits. Once I did manage to get an order in, Best Buy managed to have it ready for pick up within a week, and actually had it ready a day early. Opened it up on Christmas Day, and the graphics, loading speed, performance, and features like quick resume have made gaming loads of fun. Set up was incredibly easy too and the user interface is familiar. Not too many changes on paper, but they added up and it is significantly better than my One X. 100/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 5 out of 5 stars

    Truly the most powerful console on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an amazing upgrade from the Xbox One S that I had owned before finally getting it. Load times for most games are almost instant or only take a few seconds. The quick resume feature of the console is nice. You can pause your game and put your console into standby. Once you power everything back up you are right back where you left off. Games look crisp and beautiful and run very smoothly. Controls are much more responsive and have next to no input latency. Could not be happier after a year of trying being able to finally get my hands on one. Happy gaming everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Unmatched Performance and Visuals – The Ultimate C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X has blown me away in every aspect! From the moment I powered it on, I was immersed in a gaming experience like no other. The 4K picture quality is simply stunning—games look absolutely lifelike with vibrant colors, deep blacks, and amazing clarity. Whether I’m exploring the vast world of Fallout 4 or engaging in intense battles in Call of Duty, the visual fidelity is unmatched. But what really sets the Series X apart is the frame rate performance. The smoothness of the gameplay, especially in fast-paced titles like Call of Duty, is a game-changer. The 120 FPS capability makes everything feel incredibly responsive and fluid. Even older games like Fallout 4 have been enhanced to run at a silky-smooth 60 FPS, and the difference is night and day. No more lag or stuttering—just pure, seamless gameplay. The ease of use is another major win for the Series X. The quick setup, intuitive interface, and Quick Resume feature let me jump right back into my favorite games in seconds. Switching between titles feels effortless, and the load times are practically non-existent thanks to the SSD. Overall, the Xbox Series X delivers in every category—picture quality, frame rate, and ease of use. It’s the ultimate console for anyone looking to experience the next generation of gaming, and I can’t recommend it enough! This is hands down the best gaming investment I’ve ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Next Gen Gaming at its Finest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I can say this Xbox series x has been the best purchase I’ve made in a really long time as far as tech goes. This device is really ahead of its time Very easy to use and setup The graphics are amazing The user interface is going to take some time for me to get used to coming from PlayStation But I honestly think the Xbox series x gets the job done. Extremely quiet while running games. The quick resume option will come in handy when you have more than three games and want to switch seamlessly from game to game and continue where you left off. The controller is solid love the color Remember to buy rechargeable batteries and a solid head set to pair.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts about your new Xbox Series X. It's fantastic to hear that it's the best purchase you've made in a long time. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Next-Gen Gaming Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Series X on December 2nd, 2020 last year. I've had it for over 7 months now and I still love it and play on it as much as i did the first day. Microsoft is absolutely killing it this generation which is why i switched from ps4 to the Series X and i couldn't be happier that i did. The Next-Gen features this Xbox has such as Quick Resume, which lets you have multiple games open and play between them in a matter of seconds. I use this feature every day. A growing list of games that have Auto FPS Boost and Auto HDR, which makes games look and play amazing! Playing a game that was once 30 fps to now 60fps is so awesome, especially the games that are boosted to 120fps! It's an absolute game changer. Game pass Ultimate is a must if you have an Xbox. It's too good of a deal to pass up, it's perfect with the Series X. Games load incredibly fast on the internal SSD of the Series X it'll make you realize how much time was wasted waiting for games to load last gen! The new contoller is a nice upgrade from the previous model. It now has a textured grip on the back and triggers which feels great to play on while gaming for long sessions. I truly am enjoying my Series X and the Next-Gen features it offers, it's only getting better from here too, with a lot of Xbox exclusives coming soon this year like Halo Infinite, Forza Horizon 5, and many others, all day 1 on Game Pass! You won't be disappointed going with the Series X this generation.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gaming experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the series X at launch and have since put over 120 hours of game time into the system with no issue. Graphics, speed and ease of use are all wonderful and are quite noticeably different over the original Xbox one. However, the feature that has stood out the most is quick resume. I didn’t originally think this feature would make as big of an impact as it did. Being able to just hop back into a game where I left off without 5 minutes of jumping through hoops and seeing every developers 273 logos is amazing. Being able to seamlessly hop between games with that same experience makes it even better. Highly recommend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times, Performance

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has outperformed itself in every way. Incredible load times. Worth every dollar. Store 10 or so games without the Seagate card which comes in 1 & 2 tb. Looks cool too. 120 hz T.V. or monitor is a great addition to unlock it's full potential. Pro Controller is a must for 1'st person shooter players. Finding a decent cooler/fan doesn't hurt either.

    I would recommend this to a friend
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