Questions & Answers

Q: QuestionIf I buy the sim from Best Buy, will I be able to use my present phone number? Or does that happen only from Google Fi directly?

Asked 5 years ago by BtheOffering.

• A:Answer Yes, as long as you are the account owner of the present number and have credentials to authorize the transfer you can keep the existing number. Also, Google Fi will reimburse you for the cost of the sim if you buy it from best buy.

  Answered 5 years ago by darqmanVerified Purchase

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Q: QuestionDoes sim card kit include the tray for the card?

Asked 3 years ago by Carrie.

• A:Answer When has a SIM card ever come with the tray??? That part is exclusive to the phone... tHeRe ArE nO sTuPiD qUeStUiOnS

  Answered 2 years ago by Kyle

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Q: Questiondo i have to pay monthly or is this a one time payment and how often do i have to buy one

Asked 5 years ago by brianna.

• A:Answer You only buy the SIM card once. It does NOT provide phone service. All billing and payments are through your Google Fi account. To get phone service, you create an account with Google Fi. Transfer your current phone number, or get a new number, through your Google Fi account. You put the SIM card in your phone when you activate service, then Google Fi tells the SIM card what your phone number is and other info it needs for your phone to work. Google Fi will also give you a $10 credit on your bill, so you will get back most of the money for the cost for the SIM card.

  Answered 5 years ago by RichardTheGreat

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Q: QuestionCan i use google to on my Huawei p10 and my mate 10 plus

Asked 6 years ago by Ed.

• A:Answer You should be able to use your phones no problem! To be 100% sure though, you can visit this webpage: https://fi.google.com/compatibility

  Answered 6 years ago by MarcM

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Q: QuestionIm driving to Florida from Toronto in the fall. Would this be a good service to pick up for the two weeks Im in the US? Would I be better off with a "traditional" carrier. I have an unlocked compatible phone (Moto G6 Play) Thanks !

Asked 5 years ago by BrianD.

• A:Answer This is a great option for your travels. I went from Washington, DC to Paris, France (with a day trip to London) for 2 weeks with my unlocked S8. Service was perfect. As soon as you put the card in it will register. It will ask you to restart your phone then it is working. Just be aware of the $/minute for the United States. I THINK for the US it is a flat $20 a month (no per minute rate). You can always cancel the service once you return and whatever days you didn't use will be credited on your bill. Hope this helps and happy travels!

  Answered 5 years ago by MrsHarris

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Q: QuestionDoes this google FI card work with all the apples phones?

Asked 5 years ago by Ruco.

• A:Answer yes

  Answered 5 years ago by nutsyVerified Purchase

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Q: QuestionCan I use this card in Chile and Argentina

Asked 5 years ago by pesto.

• A:Answer As long as you activate the card in US you have coverage in Chile and Argentina

  Answered 5 years ago by Vasi

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Q: QuestionI have an unlocked smartphone, but it is not on the Google Fi list because it is not a well-known brand, is it possible that it works? I currently have it with T-mobile and everything perfect

Asked 5 years ago by Erickleiva.

• A:Answer Yes, if it works with T-Mobile it will work.

  Answered 5 years ago by KichVerified Purchase

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Q: QuestionDOES GOOGLE FI COME WITH A CARRIER

Asked 5 years ago by BILL.

• A:Answer the 3 are sprint, t-mobile, & US cellular still not as good as verizon in my area (norfolk, va) but good enough see here for coverage: https://fi.google.com/about/coverage/ and use this referral for $20 off: https://g.co/fi/r/JYVKH3

  Answered 5 years ago by Andrew

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Q: QuestionDoes it work in the Caribbean islands other that the U.S. Virgin Islands and Puerto Rico?

Asked 5 years ago by Ary.

• A:Answer Yes you are covered all Caribbean https://voice.google.com/rates?p=fi

  Answered 5 years ago by Vasi

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Q: Questiondo you sell the iOS version of the fi SIM card

Asked 6 years ago by iosuser.

• A:Answer All SIM Card the same 3in1 Full SIM, Micro SIM and Nano SIM, it work for IOS, Android and Windows! But you need to download the Google Fi Apps from the App Store!

  Answered 6 years ago by AntonyAXJLVerified Purchase

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Q: QuestionI am going to India for two week, will it be a best SIM i can use during my travel. Will it be possible to make international calls, text from India?Also data?

Asked 5 years ago by Dia.

• A:Answer Yes, you don’t have to pay any extra for accessing data at high speed. If you are iPhone user WiFi calling doesn’t work. Other Android phones will work WiFi calling. You can use WhatsApp to make calls as well. Other option is $0.20 per minute.

  Answered 5 years ago by KichVerified Purchase

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Q: QuestionIs google fi sim a real SIM card or it is an esim

Asked 5 years ago by Mohamed.

• A:Answer Google Fi SIM is a real sim, but they also do have the option for an eSIM, that's what I use. I just bought my pixel 3 from them and that's it... good to go. If you do end up using Google Fi, use my referral code and we both get $20 credited to our account. https://g.co/fi/r/CKNP3V

  Answered 5 years ago by Chris

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Q: QuestionCan I use this as a back up internet connection in my peplink balance 20X?

Asked 3 years ago by Tommyhipps.

• A:Answer Yes you can, so long as you FIRST use the sim inside of a cell phone first. Once you've used it with a phone for just a moment, you can then put it into your modem.

  Answered 3 years ago by GeoffVerified Purchase

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Q: QuestionCan these be used as data only add-on sims for existing google fi plan? The process to get data add-on sims from google takes a while, id like to buy 6 at a time.

Asked 5 years ago by Matt.

• A:Answer Nope. Don’t waste your money like I did. Data only sims can only be purchased from Google directly.

  Answered 5 years ago by AndyHoustonVerified Purchase

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Q: QuestionI will travel to Nova Scotia, Canada. If I buy Google-Fi Sim card in the US, Does this card work in Canada?

Asked 6 years ago by Minh.

• A:Answer Yes it will work internationally if you have the service switched on

  Answered 6 years ago by aig757Verified Purchase

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Q: QuestionDoes this kit come with a smartphone?

Asked 2 months ago by KikiDymon.

Q: QuestionCan this be used to replace a damaged sim card if you already have google fi?

Asked 7 months ago by Dev.

Q: QuestionMy SIM is already bought, but Google Fi keeps wanting to send a SIM in the mail when I sign up. How can I bypass the SIM order?

Asked 1 year ago by LarryBird.

• A:Answer You have to call and set it up that way

  Answered 1 year ago by SeanSVerified Purchase

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Q: QuestionOkay so I have an iPad (9th generation) iPad 57.0. And it’s Wi-Fi + Cellular data,I have a government iPhone and its own #, So I don’t think I can get a SIM card and have the same # as my iPhone, I’m looking for a SIM card that’s compatible with my iPad?

Asked 1 year ago by Tcarr88.

• A:Answer Only you can know if you're looking for a SIM card that’s compatible with my iPad.

  Answered 9 months ago by ZerstorenVerified Purchase

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