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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.3 out of 5 stars with 984 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-7840's print quality and ease of use, frequently citing its excellent results and user-friendly design. The wide-format printing capability and dual paper trays are also frequently praised. However, some customers found the printer to be large and heavy, and others experienced occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 984 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nearly Perfect Color Matching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very excited about this printer, so far! 5 stars for fantastic color matching (see photo), speed, and the wide range of print sizes it offers. Minus one star for somewhat unclear error messaging and imperfect photocopying. For instance, when I put 13 x 19 paper into the rear feeder and selected A3+, the printer was happy, but when I added a slightly smaller document onto the flatbed scanner and pressed "copy," it kicked back an error saying I can't copy to that paper size. After fumbling around to figure out why my large-format printer was saying it can't print on large format paper, I finally digitally changed the paper size to A3 (keeping the original oversized paper in the feeder), and it worked fine. I'm docking the score because it was an unnecessary and confusing error that wasted time. I've also had trouble enlarging standard copies (enlarging a business card onto 8.5x11). The option to enlarge is always greyed out, so I'm not sure what the trick is there. I'll read the instructions eventually, but something as simple as enlarging a copy shouldn't require it. One major bonus: I'm very happy with the ink cartridge yield! I've printed 20-30 color and B&W documents over the past few weeks, then printed the large-format full-color doc in the attached photo--all from the original cartridges that came with the printer. I still haven't seen a low-ink warning, even after the full-color copy, so I'm very impressed there. Regarding the attached photo: The original is a folded poster that came with an oversized puzzle. It's printed on very thin paper, so it's starting to tear and wrinkle. For preservation, I copied it onto Epson's A3+ Matte Premium Presentation paper, and as you can see, the color match is nearly perfect! Certain sections of the print are somewhat blurry (see the lower left 1/6th), which I'm assuming is because the original image is folded into 6 sections and that corner probably didn't lay flat against the glass. Maybe in the next version, the printer's foam backing needs to be a few millimeters thicker to compensate for damaged originals. However, note that not one of the wrinkles showed up on the copy. Nice! Overall, I'm very glad I bought this printer. It's going to be lifesaver for printing client proofs before sending to the packaging printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great multifunction printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Probably more printer than I need for my home/office. I was looking for a multifunction printer with fax, scan, etc that did borderless photo prints, with decent size ink cartridges that I don't need to constantly replace. The ability to print larger size borderless photographs and prints is a nice benefit as well. Per the photos, it takes up a good amount of space on my desk. The software is a little clunky, not as nice as the HP that I had previously. Overall, it's probably the best all in one printer that I've had and will hopefully more than meet my needs for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson (WF-7840)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Epson printer(WF-7840) to replace and old Hp printer I had had for 5 or more years. I haven’t did a lot of heavy printing with it yet. It’s a large printer even though I wasn’t expecting it to be that big. The installation was easy. I love the print quality and it prints fast. Overall I’m happy to have this printer and I’m looking forward in doing much more with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson WF 7840

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days of high production, I am pleased with the performance. The ink cartridges have lasted longer than I thought, while printing high quality graphic art cards. So happy with the wide format 11×17 scanner for artwork. Some how the initial configuration got a wrong IP address, but it is still functioning and all home devices can access and print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for Office!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is GREAT. All in one that does everything. It was easy to setup, it is easy to print with. The scan feature is great! I recommend using the XL cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one Epson is one of the best printers excellent quality fast printing quality 2 sided print and the faxing is very quick

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, excellent price. I needed a dual tray printer for my business as a Notary Public. At times I print 200-250 pages for one job offer. Having this printer with all the extras is a plus and a very important must-have. When picture was taken black ink was low; this is after a total of 278 copies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer so far. The only downside I have is the imaging when you can. It comes dark in some areas. I will have to update maybe it was the document.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get it now!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I made the decision to purchase this All-In-One Printer. I am the owner of a small home design business and this printer is perfect for quick on demand printing. The ease of being able to print from your Mobile Device is worth the cost. Great Choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    You Can't Go Wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this printer. Bought 5 times for different users. I love the auto shut off option, prints 11 x 17, fast printing and great quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epson WorkForce WF-7840 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer thinking it was very similar to my old Epson WorkForce WF-7620 and that I could place it where my WF-7630 was located. Alas, that was not the reality since 13" x 19" Super B paper has to be loaded through a rear chute rather than a front loader tray. That caused me to locate the printer in another location to allow the paper chute's 13" x 19" paper to be leaned up against a wall. This works okay, but the paper is hanging out of the printer and one needs over a foot behind the printer when placed. The actual support of the paper chute doesn't adequately support the paper and it curls down in back of that support unless a wall is at the location. I've called Epson to express my concerns, but they stated that there is no other current solution to loading 13" x 19" paper, only 11" x 17" in either of the front loading trays. Since I'm an Architect and print half size drawings I use the Super B size since it works better than the 11" x 17" size. The printer works well and prints good prints even though it tends to use a lot of ink and that can get expensive. Costco previously use to fill up the ink cartridges at a lower cost than buying new, but they've discontinued that program. Evidently Epson felt that the front loader tray wasn't working as well as a chute for larger paper (and it did have problems at times) so they changed. I've had issues with the 13" x 19" front loader tray on my WF-7620, so I will just have to see how well the rear chute works over time. That's why I can only give the printer an average rating.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi AceDuff28, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your WF-7840 also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Kevin - The Epson Team. Epson

  • Rated 2 out of 5 stars

    13x19 buyers BEWARE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of all the previous versions of this printer I knew it would be worse this time around with all the changes. The ink cartridges have changed (harder to orient & insert), the infeed trays have changed (cheaper, less definitive insertion), the outfeed tray has changed (cheaper, no up-angle), etc. However the WORST change, one I would argue is outright deceptive, is the loss of primary tray-fed 13x19 printing. Now the largest you can go is 11x17. In previous generations we could print hundreds of 13x19 sheets without reloading paper because of the bottom tray fed nature of the system, but now they've shifted to using the rear feeder for 13x19 as if it's an afterthought. Just a handful of sheets at a time are possible before reloading paper, despite printing on the 13x19 on the box as if it's a core feature, and ALL previous iterations of the product being primary tray fed 13x19. Could not be more disappointed with Epson here.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this printer is fantastic. We’ve had a few issues with the wireless connection holding and down loading drivers. The print quality is really good for the price, and the overall capability for a small office works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print big or small, it does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    setup was easy with the guide, and once the drivers were downloaded, it was printing right away. It prints decently fast, and the auto tray function is cool

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I needed a office printer to stop renting one and this one is super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home and business!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time ordering this printer. I had problems with the 1st printer, but customer service was easy to work with. I was able to return the 1st printer with no hassle and have the 2nd printer delivered to me without any problems. This printer has so many features that will be a boost to my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson-Workforce Pro WF-7840

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I was set on the HP wide format but this went on sale and it is awesome. I read reviews and some had connection issues with Macs but I did not have any problem with wifi connection and our desktop is a 2013 Imac. Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works amazing and I live the fact I can print bigger cones in handy with my T shirt design business.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Great product. Prints out wonderful looking designs etc.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Know this before you buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has average print quality but the huge problem is it is designed to make you buy ink again and again and the ink is overpriced. Even if you only print black and white the printer is designed to use small amounts of ink from the colored ink so that they run out quickly and once one of the colored inks runs out the printer stops functioning and won't even allow you to print black and white until you go buy some more colored ink. So again even if you only print black and white you'll have to continually replace the colored inks.

    No, I would not recommend this to a friend
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