Customer Ratings & Reviews

Holy Smokes! This thing is a beast and probably the best purchase I have made for myself in years. I use it daily. I highly recommend the ifit membership to explore the world while you walk, run or hike. The 32 inch screen makes it so immersive and the experience legendary. Never had a treadmill this nice and I have used many of them at the gym/home. Buying from Bestbuy not only saved me 1k (total tech membership is worth it) but was extremely faster then NordicTrack website where I originally ordered. I canceled with NordicTrack after they told me it would take 2 or 3 months for delivery, when it was suppose to be a week. AND it was a 1k more from them. Anways, do yourself a favor and get this bad gurl. You will not regret it!!!

This treadmill is awesome! The big screen is amazing and so is the track pad! I love walking at an incline on this machine! It comes in a very big box so make sure you have someone there to help you if you’re not getting the delivery and setup service.

Giving it a 3 based on appearance but I haven’t had a chance to use due to the fact it was dirty when it arrived. This thing is massive. They couldn’t put it in my back room bc the box was too large. So they dropped it off in living room. My 5’4 140lb self got it into the back bedroom. I thought I was going to die. Thing is HEAVY!! Unwrapped and stains. Something spilled on it and not sure if it got inside. Some corrosion too. Decals are peeling. Great! Super irritated being how much work I put into getting it in the bedroom. At almost $5k should be in mint condition. I was told to call back today for exchange, pick and and free assembly and now it’s on sale so hopefully the exchange will give me the sale price so we’ll see. Super bummed. I was excited to get started.

Design is elegant, functional and efficient. Superbly engineered for quiet, smooth operation and flexible positive/negative incline. Excellent iFIT integration. Incline and tension are auto-responsive to manually entered road routes with data from Google Maps. Recently upgraded iFIT app includes workout data integration with Apple Health app (finally!). Clean, uncluttered design makes this a suitable addition to living spaces, rather than basement or garage “home gym”.

It’s a great treadmill. Wonderful for the knees and the baddest incline…up to 40 degrees…get more bang to the Buck for the time spent

We love our x32i so far. We ordered and received it within 4 days. The delivery guys brought it into the house, too, which was great. So far we've put 30+ miles onto the machine and love it. The content is engaging and it looks great on the screen. We are very happy with it and highly recommend it to everyone looking for a Peloton alternative (especially because the Peloton doesn't even have a fan!).

I absolutely love this treadmill!! Big and beautiful! I love all the iFIT workouts and the incline on this machine. Pretty happy with it all so far.

My treadmill first began to pause during workouts within the first month. Within the first year my machine completely stop working “Not spinning the drive motor” NordicTrack Customer Service sent the replacement part and claimed the control board stopped working. After replacing the control board the machine remained the same. NordicTrack sent additional replacement parts. I replaced the drive motor abd a harness wire. The machine is still not fixed. It seems that I only paid for a giant tablet to watch a moving track without a workout. The biggest waste of money.

I absolutely love love this treadmill!! The quality is high !! It is worth every penny !!! It is smooth, quiet, and offers tons of choices and options when working with ifit! So glad they came out with this kind of gym equipment.

Well, i tried. This will now be the second X32i. First one out of the box worked for a day or two before the incline motor decided to not go up and only go down after starting a workout. So went ahead and ordered another one. Now just got this one out of the box and set up last night. Decided to try it out today and didnt even go up or down. I did perform both calibrations on each track and would work every once in a blue moon. This second one out of the box didnt incline havent even finished the warmup. Thought hey 1 its probably just a fluke. But two in a row its a common issue. ive attached pictures so everyone can see.

Great treadmill. Large, and so you don't fill too constrained. Very stable with nice spring cushioning. Beautiful screen. Love the built in fans. I thought the 40 degree incline was going to be overkill, but I often in the mid-20s, which is much greater than the typical 15 degree maximum incline. The iFit outdoor classes are much better than expected. Really enjoying!

This treadmill is as good as advertised. The cushion is great and I do not feel any pressure to my joints. The incline/decline is very smooth. I thought I won't be using incline more than 15% that we see on most of other treadmills but there are so many hiking videos from iFit that go beyond 30% to reflect real world hiking. Main reason for me to buy was iFit. iFit has something for everybody. It keeps me engaged and motivates me to keep coming back. But, there is big downside with Nordictrack treadmills. They break fast and often (check out online reviews). Mine came with faulty drive roller that manufacture is replacing it. I would strongly advice on getting geek squad protection plan with it. Even with the problems it may come with, I would highly recommend this treadmill. It has a lot to offer.

As an upgrade to an old treadmill this has been a game changer in comfort. The impact reducing technologies are immediately noticeable. The good -iFit is cooler than I thought it would be and the free trail lasts a year -really long deck makes the experience more natural -very sturdy -very cool looking for a treadmill The bad -seriously bright screen (only a problem for evening runs) -manual mode leaves much to be desired. When iFit trial end this might be more of a pain idk yet. You need to know -you can't play personal media on the screen -if buying for a home: this thing comes on a pallet in basically 2 large pieces... it's not coming through your door so invite over some muscly friends to help you bring in the parts

So far so good. We had to adjust the belt initially to make it run quiet. IFIT is great. There are so many programs/workouts to find. The incline works well with the programs. This is a solid unit. Definitely similar to something in a commercial gym. Hint if you are on the fence about full delivery/install. Have it professionally placed into your home. This is heavy. Unless you have 2 very strong people there is no shot that you will be able to take this off/out of the pallet box and move it. The 3rd party delivery/install that Best Buy used was excellent. They were professional and quick.

I really love this treadmill and it has been very helpful with marathon training during a Maine winter. Part of the reason I really like this treadmill are the iFIT workouts that make running on this treadmill more interesting than running on a generic treadmill. There are 2 reasons that I didn't give it 5 stars: (1) I don't like that I'll forever have to pay for iFIT to get some of the features I really like. And (2) the WiFi on this treadmill doesn't seem to work with a Google Mesh because iFIT freezes up randomly in the middle of workouts. I was able to fix the WiFi issue by connecting to an old 2.4GHz spectrum wifi and it hasn't frozen up since. The company wasn't helpful regarding this issue (although I can't believe they don't know about it) and I found out about the Google Mesh problem, which is apparently caused when it switches to the 5GHz band, by searching reddit (every other thing that I ever connected to my Google wifi works fine so it seems like a treadmill design issue).

So far my wife and I have enjoyed the treadmill specially the trainer experience part of it with the ifit program. We did have the belt stop running one day and had to unplug unit and let it sit for a while to reset and then worked fine after that. I hope this is not a regular issue that we have to deal with constantly.

Great treadmill! iFit service not so much. Cancelled iFit after 30 day trial but must have done so not in time. Got charged for another month. Will not use iFit subscription, too expensive. In addition, we had a 1 year free gift card with the deliver but iFit did not honor it. Said it is too old. That makes me wonder how long the treadmill was in storage before we bought it. Regardless, the equipment is excellent we have been using it almost every day. It great that Netflix and some other apps are available.

We've had our NordicTrack Commerical X32i Treadmill for almost a month now and couldn't be happier! The delivery and set-up was a breeze and the daily use of the machine is truly a dream. I was hesitant to make such a huge investment when other, more affordable options are out there - however, the unique features of this model have absolutely made it worth it. I did price match from the manufacturer's website, which saved me about $200 since delivery through BestBuy is free - I definitely recommend taking advantage of this savings if you can!

This is a fantastic machine. With iFit it really encourages you workout. The best thing about it is you follow a particular person in some cool location or trail with commentary which keeps you engaged. The speed and inclination (positive and negative) vary with the particular trail. However you have the ability to make your own changes. I never thought doing treadmill would be so exiting. I have not tried live exercises with iFit yet.

***The second unit has been excellent! Getting to this point however was not. Unit one arrived, was set up, and ready to use. It made a repeated squeal upon each revolution of the belt. I tried to adjust the belt tension and checked thr troubleshooting info I could find online to no avail. Trying to get to NT support was not easy so feeling bad about this purchase I called Best Buy and set up a return. I did a lot more online research on this unit and it seems to come down to receiving a "good" one. There are many horror stories about customers that got a "bad" one out to the box. I decided to try again and ordered a second unit. This one has been flawless since day one. With Total Tech you get a two year warranty which makes me feel a lot better about things. This is just my personal experience with this item and I can't speak to anyone elses. If you get a "good" one I feel that you will love this unit. If you have issues from the start I would return or exchange it.