A:Answer Hello Luke - Congratulations on the new house. We are sorry to hear the dehumidifier is not draining properly. If water is not draining through the hose, check the following:
Make sure you have a good connection where the garden hose attaches and that there is a rubber washer properly installed in the end of the garden hose. If the connection is loose, gently tighten the connection with pliers.
If the hose is pushed into a drain (like a standpipe), make sure it is not pushed in too far. If the hose is touching water, it will not drain. Pull out the hose until the hose outlet is above the water line.
Cut off any excess hose so that it is moving in a straight line to the drain.
Avoid using an old or damaged garden hose.
Clean dehumidifier drain and hose:
If there is water in bucket, empty bucket.
Unplug unit.
Clean dehumidifier drain with a baby bottle brush or pipe cleaner (like used for kids crafts).
Clean drain hose with the same.
Make sure drain hose is routed downward. If the drain line is mounted at a steep angle downward less material will accumulate in hose and drain.
Keep in touch! - JB
